Anastasija Bogdanova

074********

ado2w4@r.postjobfree.com

569A Copperfield, Chigwell, IG7 5LE

Skills

•Organised, diligent and responsible

•Excellent at work independently or in a team

•Management skills combined with a collaborative approach

•Able to take on board extra responsibilities

•Able to prioritise work in an efficient manner

•Good at juggling tasks and prioritising

•Able to ensure high levels of customer satisfaction

•Logical, passionate and determined when

approaching problems

Profile

I am a goal-driven individual with excellent teamwork and interpersonal skills, comfortable working in a fast paced, hands-on work environment and consider no job too big or too small. I am a well

Portfolio available on Request

presented, tactful and friendly individual who is well able to provide a polite manner with razor-sharp efficiency and contribute to the growth of any business.

I am now looking for a new and challenging position within a reputable and exciting employer where my current skills could be developed and efficiently used towards further company growth.

Experience

Fiserv- First Data/ Lloyds Banking group Agent

August 2021-Current

Responsible for taking debit card to credit card payments, working closely with LBG teams while providing personal assistance and taking secure approach when dealing with each customer while being the first point of contact (voice) of the company.

DCP payments to Credit Card.

100% Targets within scripting for Lloyds BG

Managing taking over 90 calls a day

Direct debits set up

Customer service/Support

Marinating good relationship with all clients

Maintaining polite upbeat tone throughout each call

Taking customers through security procedures to meet LBG standards.

Eddie Stobart – Logistics people / Depo Administrator

April 2021 – August 2021

My short time at the warehouse was because I have previously done office work and thought it would be a good opportunity to put my name down for the role. As a dedicated learner I picked everything back up quickly on my third week I was doing the compliance for the voltaic branch independently preparing for the audit meanwhile training on recourse, and payroll. I currently deal with all agency PO’s holiday bookings, Planning, arranging Overtime. Supporting my manager direct.

Compliance/BRC Checks

Resource/Payroll

PO’S/Reports

Timesheets

Daily Admin duties

Competencies

Analytical Thinking

Client Service

Forward Thinking

Conflict Resolution

Flexible

Interpersonal Relations

Leadership

Expertise Balayage

Keratin smoothing

Hair up

9 methods of extensions

Organisation

Perms

All colour treatments / Creative colour

Blow Dries + Experience with Caribbean &

Asian hair textures.

Education

LashZone Acadmy diploma. 14/08/20 -16/08/20

Advance technique of Russian Volume

semi-permeant eyelash extensions

Master Creative Hair colour class

The watt Acadmy certification 26/01/19

Milk_shake super balayage course

certificated 24/06/19

Bella Academy 07/08/18 - 8/08/18

9 Method Master Course

Certificate for 9 methods of extensions

using Glamorous lengths methods

preferred hair : Cinderella Hair, SimplyHair &

Beautyworkd

Eyelash Individual Extension Accredited Diploma

13/09/2015 - 14/09/2015

Brook House Six Form College Sep 2013- Sep 2015

Level 3 diploma in Women’s Hairdressing with Evolve &

Level 2 diploma Women’s Hairdressing with Evolve city Guilds

GRADE: Distinction

kenninghall Rd, London E5 8BP

Nano Treatment:

-Insight smoothing system

-Cocochoco professional

-Experience working with majestics hair smoothing treatments at Njw.

-Olaplex – Treatment

Brands:

-Loreal

-Wella

-Milkshake

-Evo

-Manic panic

-Insight direct pigments

-Insight

-Sassoon

-Toni&Guy

-

Further Work experience and references available on Request including portfolio

Further information on Education available on Request.

Eddie Stobart - Logistics People / Warehouse operative

4th April – 17th April 2021

During my short time at the rework department, I got a real good feel of what it involves in an operation and the hard work that goes into meeting targets as well as ensure top quality stacked, packed, and wrapped pallets when working with big companies such as coke.

As a pair of 2 we would plan the day accordingly to ensure all target are met; All pallets are ready to be loaded to standard. I would honestly say my bubble personality really got the spirit up my partner and I completed all targets and helped others to complete targets, Cleaning around the warehouse and preparing stations for the next day and my supervisor Pirvu can vouch on that.

Njw Hair & Beauty – Stylist / Extension specialist 01/10/18 – 4/07/20 full time 4/07/20 – Part Time Furlough End date 15/04/21

Address: 29 Highbridge street, Waltham Abbey, Essex, EN9 1BZ

Njw is a lovely salon that has an amazing client base of 20 years, as a small business we all work as a team ensuring best standers are presented throughout as the only employed stylist, I am required to take on extra tasks around the salon ensuring client management, bookings & helping over staff under health and safety regulations keeping the salon covid safe this includes a number of tasks done before, During and after each service. I provided all salon services

Women’s & Kids Cuts

blow-dry

colour multiple techniques

Nano keratin Treatments / smoothing treatments

All types of hair up

Caribbean Hair cuts / styling

Cutting curly hair / Latino hair

Responsible for providing services for the more Vulnerable clients providing wheelchair access & supporting throughout the services

Racoon Bonded hair extensions, Tape extensions, Nano & Micro ring weft

Hurwendeki – Stylist / Supervisor / Team leader 15/01/17 - 30/09/18. Cambridge Heath Rd, London E2 9HA

I started my journey at hurwendki as a junior stylist while I was completing my level 3 diploma in women’s hair dressing at my early years in as a stylist I gained a lot experience working with a large verity of hair textures.

Providing colour services

Front of house cover and support through shifts

Training Work experience students’ day to day salon duties

Maintaining health and safety throughout shop floor

Assisting and supporting manager with treatment/ finishes & general admi duties

Responsible for opening and closing the store

Toni & guy Covent Garden (Bedford Street and Long acre)

03/01/17 - 13/01/18 Bedford St, Covent Garden, London WC2E 9HA

Meeting and greeting clients

Preparing the clients section for the services needed

Assisting stylist.

Toni & Guy Covent Garden (Long acre&Bedford street):

Apprentice 03/01/17 - 13/01/18

in the salon environment.

Making tea and Coffee

Assistant competitions

Working for Toni & Guy was an amazing experience not only did i attend training at the London academy completing all the future foundation cuts learning techniques needed to perform to the Toni&Guy standards but i also got to work with some amazing art directors. Training was once a week and i spent 5 days in salon. I was also required to be front of house, answering the phone and making bookings. As a creative individual i also got involved with backstage work assisting Stylist, Art Directors and Style Directors for shows & shoots.

I was also required to be front of house, answering the phone and making bookings. As a creative individual i also got involved with backstage work assisting Stylist, Art Directors and Style Directors for shows & shoots. Toni & Guy Stratford City Apprentice 30/8/2016 - 09/01/2017

Starting my appreciate at a branch in Westfield gave me the experience I needed to work in a busy high-end salon and get familiar with the way busy salons are run and the standards needed to keep a professional standard throughout this inspired me to working in the heart of central London convent garden so I decided to get a salon transfer

Junior Assistant

●professional blow dry

●Morning and end of day cleaning duties

●Cleaning mirrors

●making tea and coffee

●meeting & Greeting clients

●shampooing

●assisting stylists, passing up, mixing colour and assisting Hair ups

Contact this candidate