SUSAN M. STURCH

**** ***** ****** ● Millington, TN 38053 ● 901-***-****

ado2u4@r.postjobfree.com

· Supply Chain · Procurement

· Asset Management · Billing & Finance

· Logistics · Information Technology

Solution focused professional with over twenty-five years of experience combining excellence in information management and public relations. Offering strong communication skills and keen attention to detail. Proven ability to foster and maintain key client relationships within a fast-paced environment. Exceptional planning and organizational skills with the initiative and drive to continue to improve both operational efficiencies and cost effective initiatives. Possesses analytical business shrewdness with a customer-focused approach consistently achieving desired business objectives. A dedicated team player who is passionate about committing to excellence.

Computer Skills

Microsoft Office Professional 365, 2007, 2010 · Microsoft Excel 2016, 2013 (Advanced) · J D Edwards · Oracle · Remedy · Crystal Reports 2008 · BMC Service Desk Express · Microsoft SharePoint · Adobe Reader · Adobe Acrobat · Google Chrome · Axios (Assyst) · Strata Jazz (Capital and Financial Software)

Professional Experience

Baptist Memorial Health Care Corporation – Memphis, TN

Senior Logistics Specialist

Information Technology Services

2010-Present

Plan, schedule, and coordinate the supply, material flow, and storage of inventory from the supplier to the on-site support staff.

Create Purchase Orders, gather quotes, and order equipment for Baptist locations.

Analyze and process invoices for equipment to Accounts Payable Department.

Prepare and sell equipment no longer used at Baptist locations.

Control flow of equipment to ensure arrival according to schedule and specifications to maximize efficiency.

Consistently working with field and tech support to meet customer needs.

ALSAC/St. Jude – Memphis, TN

Financial Coordinator

Information Technology Services

2009 – 2010

Lead a team to create an Asset Management and Procurement Department.

Analyze invoices for 100% accuracy and savings of over $1MM.

Research and recommend new IT equipment for the best to work in our environment.

Assist a team with executing detailed IT contracts before submitting to the Legal Department.

Perform assignments (accurate reporting, meal planning for meetings) for the Chief Information Officer.

ServiceMaster – Memphis, TN

Procurement Analyst/Asset Management

Information Technology Services

2007 – 2009

Respond to Customer requests to purchase IT equipment and software within the Service Level Agreement (SLA) deadline.

Compile various quotes from vendors and present to the customer the best available cost.

Track shipments for accurate and on-time delivery.

Manage reporting for real time inventory.

Successfully manage projects regarding IT refreshes (End of Lease).

Billing Analyst/Invoice Management

Information Technology Services

2001 – 2007

Analyze and process telecom, data, and equipment invoices hardware and software.

Maintain customer service records for maximum optimization.

Significantly contribute to an annual company cost savings exceeding $2 MM.

Perfectly compile and distribute key business reports to corporate leaders.

Monitor Profit and Loss statements accurately.

Manage various billing and training projects using Six Sigma methodology.

Education

SAINT BENEDICT AT AUBURNDALE HIGH SCHOOL – Cordova, TN

GENERAL STUDIES DIPLOMA

BAPTIST SCHOOL OF NURSING – Memphis, TN

Accomplishments

SIX SIGMA – YELLOW BELT

EXCEL I – HORIZON LEARNING CENTER

EXCEL II – HORIZON LEARNING CENTER

PROJECT MANAGEMENT – HORIZON LEARNING CENTER

WORKPLACE SAFETY AND OSHA COMPLIANCE – NATIONAL SEMINARS

POWERED INDUSTRIAL TRUCK TRAINING – CINTAS

NOMINATED FOR SERVICE FIRST AWARD IN MAY 2020

**References upon Request**

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