*** ******* *****

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KWAGGASRAND

PRETORIA

0183

1st June 2021

RE: COVER LETTER OF YUGENTHRI EBRAHIM

TO WHOM IT MAY CONCERN

I was overly excited to hear about the position advertised by your company. I have several years’ experience in various fields including administration, clients’ services, accounts, recruitment, and general office duties.

As you will see in my detailed CV, in addition to my extensive office experience, I have effective communication, customer services and administrative skills, I am also in charge of all my current companies BEE requirements (Social development, skills development and Employment Equity) and act as the PA to all 5 Directors. My broad background and ability to learn fast makes me an excellent candidate for this position and I am always looking to challenge myself and do better both at home and in the workplace.

I would like to thank you in advance for your consideration of my CV and I look forward to hearing from you.

Kind regards

Yugenthri Ebrahim

071*******

ado2ro@r.postjobfree.com

PERSONAL DETAILS

NAME: YUGENTHRI (TAAHIRA)

SURNAME: EBRAHIM

COMMONLY KNOWN: YUGENTHRI

DATE OF BIRTH: 08/01/1986

ID NUMBER: 860***-****-***

EMAIL ADDRESS: ado2ro@r.postjobfree.com

NATIONALITY: SOUTH AFRICAN

GENDER: FEMALE

RACE: INDIAN / ASIAN

RELIGION: MUSLIM

RESIDENCE: 202 MAROELA FLATS

200 KRAAI STREET

KWAGGASRAND

PRETORIA

0183

HOME LANGUAGE: ENGLISH

OTHER LANGUAGES: AFRIKAANS

MARITAL STATUS: MARRIED

NUMBER OF DEPENDENCE: TWO

CONTACT DETAILS: 071-***-****

DISABILITIES: NONE

CRIMINAL RECORD: NONE (I HAVE A POLICE CLEARANCE CERTIFICATE) DRIVERS LICENCE: I HAVE MY LEANERS LICENCES THIS FAR WILLING TO RELOCATE: NO

AVALIBILITY: 1 MONTH NOTICE

ACADEMIC QUALIFICATIONS

HIGHEST GRADE PASSED: GRADE 12 (MATRIC)

(SENIOR CERTIFICATE)

NAME OF SCHOOL: LAUDIUM SECONDARY SCHOOL

SUBJECTS: ENGLISH

AFRIKAANS

ACCOUNTING

MATHEMATICS

SCIENCE

COMPUTER STUDIES

YEAR PASSED: 2003

CERTIFICATES

QUALIFICATIONS NAME OF

INSTITUTION

PLACE OBTAINED YEAR

OBTAINED

FAIS ACCREDITATION GIJIMA TRAINING

INSTITUTION

RANDBURG 2007

INITAIL SALES TRAINING GIJIMA TRAINING

INSTITUTION

RANDBURG 2007

PROFESSIONAL RECRUITERS’

EDUCATION PORTAL EXAM:

MODULE 1: THE RECRUITMENT

LANDSCAPE

MODULE 2: THE RECUITMENT PUZZLE

MODULE 3: ETHICS

MODULE 4: LABOR LEGISLATION

MODULE 5: APPLY THE LAW

MODULE 6: THE PERM RECRUITMENT

PROCESS

MODULE 7: THE TEMP RECRUITMENT

PROCESS

APSO PRETORIA 2011

PASSED 76%

MODULE 8: EXECUTIVE SEARCH

MODULE 9: PROJECT MANAGEMENT

MODULE 10: MARKETING AND SALES

TECHNICIAN / CABLING CERTIFICATE TE CONNECTIVITY MIDRAND 2012 PASSED 75%

CAPITEC BANK LIMITED FIRM FOUNDATION

TRAINING

STELLENBOSCH –

CAPE TOWN

2013

PASSED 98 %

MICROSOFT 2010 EXCEL BASIC ASSUPOL LIFE PRETORIA 2015 MICROSOFT 2010 OUTLOOK BASIC ASSUPOL LIFE PRETORIA 2015 MICROSOFT 2010 POWERPOINT BASIC ASSUPOL LIFE PRETORIA 2015 MICROSOFT 2010 WORD BASIC ASSUPOL LIFE PRETORIA 2015 EVACUATION AND SCENE

MANAGEMENT

UNI-EXCELLENT PRETORIA 2015

EMPLOYMENT EQUITY TRAINING:

• TEN STEPS IN EMPLOYMENT

EQUITY COMPLIANCE

• PREPARATION AND

IMPLEMENTATION

• MONITORING AND PLANNING

• REPORTING AND AUDITING

SEESA PRETORIA 2017

B-BBEE TRAINING:

• GOVERNMENTS ROLE IN B-

BBEE

• B-BBEE SCORECARDS

• B-BBEE ELEMENTS

SEESA PRETORIA 2017

JUNIOR MANAGEMENT &

SUPERVISOR DEVELOPMENT:

• MANAGEMENT FUNCTIONS

• MANAGEMENT PRINCIPALS

• LEADERSHIP

• PLANNING

• ORGANISATION

• CONTROL

• DECISION MAKING

• CONFLICT MANAGEMENT

• TIME MANAGEMENT

• PROJECT MANAGEMENT

• EFFECTIVE COMMUNICATION

• REPORT WRITING

• INTERVIEWING TECHNIQUES

• EFFECTIVE MEETINGS

SEESA PRETORIA 2017

SAP BASIC NAVIGATION TRAINING LEADWAVE

SOLUTIONS

MIDRAND 2018

PERSONAL ASSISTANT TRAINING:

PA PRINCIPALS:

• UNDERSTAND YOR MANAGER

• UNDERSTANDING THE

BUSINESS STRUCTURE

• OFFICE EQUIPMENT

• FILING

SEESA PRETORIA 2019

PA SKILLS:

• COMMUNICATION SKILLS

• TIME MANAGEMENT AND

PLANNING

• PROJECT MANAGEMENT AND

PLANNING

• MEETINGS

• FINANCES

• PERSONAL BRANDING

• MOTIVATION / SELF

MOTIVATION

• THE DUTIES OF A PA

• QUALITIES THAT MAKE A

GOOD PERSONAL ASSISTANT

FIRST AID – LEVEL 1

• DEMONSTRATE AN

UNDERSTANDING OF

EMERGENCY SCENE

MANAGEMENT &

ELEMENTARY ANATOMY &

PHYSIOLOGY

• ASSESS AN EMERGENCY

SITUATION

• APPLY FIRST AID PROCEDURES

• TREAT COMMON INJURIES

SEESA PRETORIA 2019

CAREER OBJECTIVES

I WOULD LIKE TO ESTABLISH MYSELF IN A DYNAMIC ENVIRONMENT WHERE MY EXTENSIVE ADMINISTRATIVE SKILLS CAN BE FULLY UTLISED.

PERSONAL ATTRIBUTES

I CAN FEED DATEA CORRECTLY AND ACCORDING TO SPECIFICATION TO RELEVANT COMPUTER PROGRAMS (EXCEL, WORD, POWERPOINT, ETC). I AM ALSO NUMERICALLY EFFICIENT, AND I CAN WORK IN HIGH PRESSURE SITUATIONS, I BELIEVE IN PRIDE IN ALL I DO, PUNCTUALITY, RESPECT AND BELIEF IN ONESELF AND PEERS.

I AM A FAST LEARNER WHO IS WILLING TO CO-OPERATE WITH ANYONE AND WORK WELL IN A TEAM. I AM FRIENDLY AND HARD WORKING.

I AM ALWAYS WILLING TO GO OVER AND ABOVE THE CALL OF DUTY AND MEET ANY GOAL OR TARGET SET FOR ME. I CONSIDER MYSELF TO BE EASY GOING, FUN LOVING AND OUTGOING. FUTURE PLANS

I WOULD LIKE TO DO MY DIPLOMA IN HUMAN RESOURCES AND THEREAFTER GET MY DEGREE AS THIS FIELD AS ALWAYS BEEN AN INTEREST OF MINE.

I WOULD LIKE TO TAKE THE PATH OF BECOMING A HUMAN RESOURCES MANAGER IN A TOP COMPANY OR GOVNEMENT DEPARTMENT.

CAREER HISTORY

EMPLOYER POSITION EMPLOYMENT DATES

VOLT AMPERE JUNIOR MANAGER –

ADMINISTRATION, BBBEE,

EMPLOYMENT EQUITY and

POPI ACT COMPLIANCE

OFFICER

8 FEBRUARY 2017 - CURRENT

IZANI CAPITAL HR & MARKETING SALES 8 AUGUST 2016 – 30 NOVEMBER 2016 (TEMP)

ASSUPOL LIFE CLIENT SERVICES

ADMINISTRATOR

AUGUST 2014 – JULY 2016

CAPITEC BANK LIMITED SERVICES CONSULTANT JULY 2013 – JULY 2014 EXECUTECH RECRUITMENT

AGENCY

ADMINISTRATOR AND

RECRUITMENT SPECIALIST

JANUARY 2013 – JULY 2013

MEDICARE PHARMACY HR ASSISTANT AND

ADMINISTRATOR

SEPTEMBER 2012 – NOVEMBER

2013 (TEMP / AFTER HOURS

POST)

RIBEX (PTY) LTD PREVIOUSLY

KNOWN AS PRAXIS IT SOLUTIONS

RECRUITMENT & HR

ASSISTANT, ADMINISTRATOR

AND ASSISTANT TO THE

SALES MANAGER (INTERNAL

SALES)

JUNE 2009 - DECEMBER 2012

FIRST PROPERTY TRUST LETTING AGENT AND

ADMINISTRATOR

SEPTEMBER 2007 – MAY 2009

COMMUNICA ELECTRONICS STORES ASSISTANT JANUARY 2007 – AUGUST 2007 AMBITION BUSINESS ENTERPRISES

INC

RECEPTIONIST AND OFFICE

ADMINISTRATOR

AUGUST 2006 – DECEMBER

2006

DOUBLE –-D- LOGISTICS GENERAL OFFICE

ADMINISTRATOR AND

ACCOUNTS MANAGER

OCTOBER 2004 – JULY 2006

BUSINESS & COMPUTER

SOLUTIONS (LORGAT AND

ASSOICATES)

RECEPTIONIST AND DATA

CAPTURER

JANUARY 2004 – AUGUST 2004

SUITABLE POSITIONS AND SALARY EXPECTIONS

SUITABLE POSITIONS: ADMINISTRATOR, OFFICE CLERK, CLIENT SERVICES ADMINISTRATOR OFFICE SUPPORT, OFFICE ASSIST OR RECRUITMENT CONSULTANT CURRENT SALARY: R13 900.00 BASIC

SALARY EXPECTATIONS: R18 000.00 – R18 500.00 TAKE HOME BENEFITS OF MEDICAL AID AND PENSION FUND

COMPUTER SKILLS

INTRODUCTION TO COMPUTERS

DATA CAPTURING

MICROSOFT WINDOWS 2000/2007/2010

MICROSOFT WORD 2000/2007/2010

MICROSOFT EXCEL 2000/2007/2010

MICROSOFT POWERPOINT 2000/2007/2010

MICROSOFT ACCESS 2000/2007/2010

INTERNET BROWSING & OUTLOOK EXPRESS

LOTUS 123

ADVERTISING AND RETRIEVING APPLICANTS FROM PNET

SOFTWARE INSTALLATION

PLACEMENT PARTNER

JARRISON TIMEKEEPER

SSS AND CAPITEC’S NEW BANKING SYSTEM

PASTEL ACCOUNTING V17 and V18

BASIC SAP

SUMMARY OF EXPERIENCE, KNOWLEDGE AND SKILLS

TELESALES(OUTBOUND)

FLEXIBILITY, ABILITY TO WORK UNDER PRESSURE

MEETS DEADLINES, PUNCTUAL AND EXELLENT TIME MANAGEMENT SKILLS

GOOD TEAMWORK SKILLS

EFFECTIVE COMMUNICATION SKILLS

GOOD ADMINISTRATIVE SKILLS

INNOVATIVE, CREATIVE AND GOOD PROBLEM-SOLVING SKILLS

FAST LEARNER, EAGER, DETERMINED AND OPTIMISTIC

FRIENDLY AND HAVE A GOOD ATTITUDE TOWARDS PEOPLE

GOOD TELEPHONIC SKILLS

GOOD AT INCORPORATING DATA FROM DIVERSE SOURCES AND COMPILING REPORTS

GOOD FILING AND BASIC ADMINISTRATIVE SKILLS(SYSTEMATIC)

TYPING AND EDITING OF DOCUMENTS / LETTERS, ETC

RELIABLE, HONEST AND TRUSTWORTHY

RESOURCEFUL AND OPENMINDED

ABLE TO MULTI-TASK

TELEMARKETING

EMPLOYMENT HISTORY

Company Name: VOLT AMPERE

Dates Employed: 8 FEBRUARY 2017 - CURRENT

Position: JUNIOR MANAGER – ADMINISTRATION, BEE AND EMPLOYMENT EQUITY References: MAUREEN PHILLIPS (012-***-**** OR 082-***-**** DUTIES:

• ASSISTING THE ACCOUNTS DEPARTMENT WITH THE DEBTORS AND CREDITORS

• SENDING OUT DEBTORS STATEMENTS MONTHLY AND FOLLOWING UP ON PAYMENTS

• DO PAYMENTS TO SUPPLIES (CREDITORS) AND WAGES TO THE WORKSHOP STUFF

• INVOICING AND FOLLOW UP’S

• HANDLE ALL BEE REQUIREMENTS (SOCIAL DEVELOPMENT, SKILLS DEVELOPMENT AND EMPLOYMENT EQUITY)

• HANDLING ALL ADMINISTARTION FOR THE SALES DEPARTMENT

• ARRANGING TRAINING COURSES

• ARRANGE MEDICAL TESTING FOR TECHNICIANS

• MINUTES OF MEETINGS

• DATA CAPTURING

• CAPTURING OF INVOICES (DEBTORS AND CREDITORS) AND PETTY CASH ON PASTEL

• ASSISTING WITH ALL TENDER APPLICATIONS

• ARCHIVING / ELECTRONIC FORMAT DOCUMENTATION / DATABASES

• ASSIST THE FINANCE DIRECTOR AND THE COMMERCIAL DIRECTOR WITH ALL ADMIN DUTIES

• COMPANY ACCOUNT PAYMENTS (TELKOM, CITY OF TSHWANE, ETC)

• REFERENCE CHECKS ON POTENTIAL CLIENTS

• REGISTRATION ON VENDOR LISTINGS

• APPROVAL OF NEW ACCOUNTS / CLIENTS

• PROVIDE ALL TYPES OF ADMIN SUPPORT TO THE SALES TEAM

• PLACING OF ADVERTISMENTS FOR NEW RECRUITS

• RECRUITING CANDIDATES FROM THE COMMUNITY FOR SKILLS DEVELOPMENT

• CANDIDATE REGISTRATIONS FOR EXTERNAL TRAINING AND COURSES

• BOOKING FLIGHTS AND ACCOMODATION (ALL TRAVEL ARRANGEMENTS)

• PETTY CASH MANAGEMENT

• REQUESTING QUOTATIONS FROM SUPPLIERS

• SENDING QUOTATIONS TO CLIENTS

• ORDERING OF OFFICE STATIONERY AND GROCERIES

• FILING, SCANNING AND ASSISTING WITH STOCK TAKE

• RECONILIATIONS FOR CREDITORS ACCOUNTS

• HANDLING ALL COURIER ARRANGEMENTS

• BEE AND EMPLOYMENT EQUITY MANAGEMENT

• SOURCING BEE COMPLIENT SUPPLIERS

• BOOKING TRAINING FOR STAFF AND MAKING ALL REQUIRED TRAVEL ARRANGMENTS

• PLANNING COMPANY SOCIAL EVENTS

• ORDERING OF STATIONERY AND ALL OFFICE EQUIPMENT

• ALL OFFICE ADMINISTRATION DUTIES

• RECRUITMENT – SOURCING OF CV’s, INTERVIEWS, ETC

• SOURCING OF TENDERS AND COMPLETING DOCUMENTS FOR TENDERS

• KEEPING STUDENT SPREADSHEETS UP TO DATE

• KEEPING EMPLOYEE FILES UP TO DATE

• SOURCING FOR BEE COMPLAINT SUPPLIERS

• SOURCING FOR DIFFERENT ENTERPRISE AND SUPPLIER DEVELOPMENT OPPORTUNITIES TO BETTER THE COMPANY SCORE CARD

• SOURCING FOR VARIOUS SKILLS DEVELOPMENT PROGRAMS

• SOURCING FOR DIFFERENT SOCIO-ECONOMIC DEVELOPMENT PROJECTS THAT WILL BETTER THE COMPANY SCORE CARD

• LIASING WITH THE ASSIGNED BEE COMPANY WHICH DOES THE COMPANY BEE FOR THE YEAR

• GETTING ALL DOCUMENTS IN ORDER OR BEE PURPOSES

• PA TO DIRECTORS (ALL PA DUTIES, INCLUDING ALL MEDICAL AID QUIERIES AND ENQUIRIES, TRAVEL ARRANGEMENTS, ACCOUNT PAYMENTS, DIARY MANAGEMENT, ETC)

• APPOINTED (ON THE 30TH JUNE 2021) AS COMPANY REPRESENTATIVE / COMPLIANCE OFFICER FOR THE POPI ACT

Company Name: IZANI CAPITAL

Dates Employed: 08 AUGUST 2016 – JANUARY 2017

Position: HUMAN RESOURCES & MARKETING SALES

References: YUGESHNIE SOOPRAYEN – 074-***-****

Reason for Seeking New

Employment:

TEMP POSITION

DUTIES:

• ALL HR FUNCTIONS INCLUDING THE FULL RECRUITMENT PROCESS, SCREENING OF CANDIDATES, INTERVIEWING PROCESS

• TRAINING OF NEW SALES REPRESENTATIVES ON COMPANY POLICES AND PROCEDURES

• FIELD TRAINING FOR NEW SALES AGENTS

• THE FULL MARKETING OF COMPANY SERVICES PROCESS

• MEETING POTENTIAL CLIENTS

• SETTING UP MEETINGS / APPOINTMENTS

• FOLLOW UP’S

Company Name: ASSUPOL LIFE

Dates Employed: 1 AUGUST 2014 – 4 AUGUST 2016

Position: ADMINISTRATOR AND CLIENT SERVICES CONSULTANT DUTIES:

• ALL ADMINISTRATIVE DUTIES ON: DEATH CLAIMS, CANCELLATIONS, REFUNDS, LOAN APPLICATIONS, POLICY AMENDMENDMENTS, NOMINATION OF BENEFICIARIES, AND PARTIAL SURRENDERS

• CLIENT SERVICES (WALK IN CLIENTS AND TELEPHONIC)

• SAVING POLICIES (BUSINESS RETENTION)

• FACE TO FACE SALES OF NEW POLICIES

• ADVISING CLIENTS

• CAPTURING AND LOGGING OF ALL SCHOOL FUND CLAIMS, MATURITY CLAIMS, CASH BACK

• CLAIMS AND CASH PROVIDER CLAIMS

• FOLLOW UP’S ON UNPAID CLAIMS

• FOLLOW UP’S ON OUTSTANDING DOCUMENTS

• MONTHLY STATISTIC REPORTS

• OCCASSTIONAL ASSISTANCE OF DATA CAPTURING OF POLICIES

• LIASING WITH HEAD OFFICE WITH OTHER OFFICE DUTIES AND REQUIREMENTS

• ASSIST THE BRANCH MANAGER WITH HIS DUTIES WHEN HIS NOT IN THE OFFICE Company Name: CAPITEC BANK LIMITED

Dates Employed: JULY 2013 – JULY 2014

Position: CLIENT SERVICES AND ADMINISTRATOR

References: LINDIWE – (012-***-**** OR (012-***-**** Reason for seeking

new

Employment:

I HAD A BABY ON THE 30TH DECEMBER 2013 AND WORKING SUNDAYS BECAME A PROBLEM

DUTIES:

• ALL ADMINISTRATIVE DUTIES

• LOAN APPLICATIONS AND GRANTING OF LOANS

• CONFIRMATION OF EMPLOYMENT

• OPENING OF SAVINGS ACCOUNTS, FLEXI ACCOUNT AND FIXED ACCOUNTS

• SALES OF ALL CAPITEC PRODUCTS

• TELEMARKETING

• CASHIER/TELLER DUTIES

• FOLLOW’S ON CLIENT (FEEDBACK ON SERVICES)

Company Name: EXECUTECH RECRUITMENT AGENCY

Dates Employed: JANUARY 2013 – 15TH JULY 2013

Positions: RECRUITMENT SPECIALIST

References: SIOBHAN MULLER – (CELL) 079-***-****

DUTIES:

• SOURCING FOR NEW CLIENTS

• SOURCING FOR NEW CANDIDATES

• DRAWING UP ADVERTISMENTS

• INTERVIEWING CANDIDATES (FACE TO FACE AND TELEPHONIC)

• SETTING UP CANDIDATES INTERVIEWS WITH CLIENTS

• USING MARKETING TECHNIQUES AND NETWORKING TO ATTRACT BUSINESS FROM CLIENT COMPANIES (COLD CALLING/SALES)

• BUILDING RELATIONSHIPS WITH CLIENTS

• DEVELOPING A GOOD UNDERSTANDING OF THE CLIENT INDUSTRY

• HEADHUNTING – IDENTIFYING AND APPROACHING SUITABLE CANDIDATES

• BRIEFING THE CANDIDATE ABOUT THE RESPONSIBILITIES, SALARY AND BENEFITS OF THE JOB IN QUESTION

• PREPARING CV’S AND CORRESPONDENCE TO FORWARD TO CLIENTS IN RESPECT OF SUITABLE APPLICANTS

• INFORMING CANDIDATES ABOUT THE RESULTS OF THEIR INTERVIEWS

• NEGOTIATE PAY AND SALARY RATES AND FINALIZING ARRANGEMENTS BETWEEN CLIENT AND CANDIDATES

• PRIMING AND DEBRIEFING OF CLIENTS AND CANDIDATES

• ALL ADMINISTRATION DUTIES

Company Name: MEDICARE PHARMACY

Dates Employed: SEPTEMBER 2012 – NOVEMBER 2013 PART TIME AND AFTER HOURS Position: HR ASSISTANT

References: REHANA KATIB: 071-***-****

DUTIES:

• SOURCING FOR NEW EMPLOYEES AND ASSISTING WITH STAFF TRAINING

• INTERVIEWS

• CONTRACTS FOR UNFAMILIAR STAFF

• ASSISTING WITH PAYROLL

• KEEPING TRACK OF TELEPHONE REPORTS

• KEEPING TRACK OF LEAVE RECORDS AND STAFF ACCOUNT RECORDS

• CREATING A BENCH SYSTEM – STAFF ROTATION WITHIN THE PHARMACY

• TYPING OF MEMO’S AND NEWSLETTERS

• ASSISTING WITH DISCIPLINARY HEARINGS

• ISSUING OF WARNING LETTERS WHEN REQUIRED

• ONE ON ONE MEETINGS WITH DEPARTMENT SUPERVISORS

• COMING UP WITH NEW PLANS AND PROCEDURES TO BETTER THE STAFF’S WORKING ENVIRONMENT AND THE CUSTOMERS SHOPPING EXPERIENCE

Company Name: RIBEX (PTY) LTD PREVIOUSLY PRAXIS IT SOLUTIONS Dates Employed: JUNE 2009 – DECEMBER 2013

Position: RECRUITMENT MANAGER & HR ASSISTANT, ADMINISTRATION, INTERNAL SALES, MARKETING AND RECEPTION

Reason for leaving: COMPANY GOING THROUGH FINANCIAL DIFFICULTY / NO SECURITY Reported to: CHARLOTTE MOSEHLE 072-***-**** OR OFFICE TEL: 086-***-**** DUTIES:

• OBTAIN JOB ORDERS FROM CLIENTS VIA TELEPHONE, E-MAIL OR FROM THE CLIENTS WEBSITE

• ANSWERING AND SCREENING CALLS

• RECRUITMENT OF CANDIDATES VIA COMPUTER DATA BASE, NETWORKING, INTERNET PROTALS, HEADHUNTING AND MEDIA REFFERALS

• INTERVIEW CANDIDATES TELEPHONICALLY (THEN E-MAIL THE SPECIFIC DOCUMENTATION AND WAIT FOR A RESPONSE)

• FACE – TO – FACE INTERVIEWS

• WRITING REPORTS AND GIVING FEEDBACK / OUTCOME OF INTERVIEWS

• DO RESEARCH ON JOB SPEC’S BEFORE SEARCHING FOR SUITABLE CANDIDATES

• SCREENING CV’S

• TYPING CV’S

• PLANNING SOCIAL EVENTS

• COMPILING WEEKLY AND MONTHLY REPORTS AND SPREADSHEETS

• BASIC RECEPTIONIST DUTIES, FILING, SCANNING, FAXING & E-MAILING

• DATA CAPTURING AND OTHER ADMIN DUTIES (FILING, COPYING, FAXING & SCANNING)

• PLACING JOB/ VACANCY ADVERTISMENTS ON PNET

• ARRANGING INTERVIEWS

• ARRANGING SNACKS AND BEVERAGES FOR CLIENTS

• SHORT LISTING CANDIDATES

• LIASING WITH CANDIDATES (TELEPHONICALLY AND VIA E-MAIL)

• ATTENDING AND RESPONDING TO TENDERS

• INTERNAL SALES OF HARDWARE (PC’S, NOTEBOOKS, ETC) AND SOFTWARE

• DOING INVOICING, QUOTATIONS, PURCHASING ORDERS AND ORDERS

• RECEIVING QUOTATION REQUESTS AND REPLYING TO THEM

• LIASING WITH SUPPLIES ON ORDERS AND DELIVERIES

• DIARY MANAGEMENT/ SCHEDULING MEETINGS, ETC

• TAKING CLIENTS ORDERS OF PC’S, LAPTOPS, HARDWARE, ETC. OVER THE TELEPHONE AND VIA E-MAIL

• PLACING ORDERS, DOING FOLLOW UP’S ON ORDERS AND DELIVERY

• LOCKING UP THE OFFICE AT THE END OF EACH DAY

• ORDERING OF STATIONERY, COMPANY’S MONTHLY GROCERIES AND OTHER OFFICE SUPPLIES

• ITC, CRIMINAL, QUALIFICATION CHECKS

• COMMUNICATION AND HANDLING QUIRIES / PROBLEM SOLVING & SALARY NEGOTIATIONS

• TRAINING NEW EMPLOYEES IN THE DEPARTMENT

• CALLING DEBTORS/ FOLLOW UP’S/ INVOICES & ORDERS (VIA E-MAIL & TELEPHONIC)

• MANAGING CORPORATE GIFTS (ORDERING, DISTRIBUTION AND STOCK LEVELS)

• EVENT ADMINISTRATION (RSVP’S, MARKETING PACKS, MANAGING CATERING ETC) – ARRANGING ALL COMPANY’S EVENTS

• COMPLETING / SUBMITTING OF TENDERS (COMPLETING SBD FORMS)

• ASSISTING FINANCE DEPARTMENT WITH SALARY CALCULATIONS

• GENERAL MARKETING ADMINISTRATION

• SALES ASSISTANCE

• ASSISTING WITH TENDER COLLARATION AND SUBMISSIONS

• COLLARATING TIMESHEETS AND CAPTURING ON SPREAD SHEETS

• FILING

• ORDERING ALL COMPANY’S GROCERIES AND STATIONERY

• FOLLOWING UP ON LATE PAYMENTS

• GOING TO SEE SUCCESSFUL CANDIDATES AT CLIENTS PREMISES

• SPREAD SHEETS FOR FINANCE DEPARTMENT / ASSISTING WITH INVOICES

• TRAVEL ARRANGEMENTS / ACCOMODATION ARRANGEMENTS FOR TECHNICIANS

• COMPLETING DATABASE REGISTRATION FORMS (GOVERNMENT)

• COMPILING REPORTS AND STRATEGIES TO IMPROVE THE RECRUITMENT DEPARTMENT

• DRAFTING OF MEMO’S AND LETTERS

RIBEX RESOURCING AND RECRUITMENT MANAGEMENT:

• PRIMARILY RESPONSIBLE FOR PROJECT ON TIME AND BUDGET AND PROJECTS IS PROFITABLE

• MANAGING RESOURCES ON THE VARIOUS PROJECTS AND ATTEND STEERING COMMITTEE MEETINGS AS PROJECT REPRESENTATIVE.

• BE INVOLVED IN GETTING NEW BUSINESS FOR RIBEX.

• STAY CLOSE TO CUSTOMERS AND DEMONSTRATE A PASSION FOR CUSTOMERS AND THEIR BUSINESS NEEDS.

• CREATE PRODUCTS AND SERVICES TO EXCITE CLIENTS.

• RESPOND TO TENDERS FOR RIBEX

• MARKET THE BUSINESS IN APPROPRIATE MANNER.

• LEAD AND MANAGE A SUCCESSFUL AND SUSTAINABLE TEAM, INCLUDING TRANSFERRING YOUR SKILLS TO BUIL D THE CAPACITY OF THE TEAM.

• ENSURE THAT RIBEX SERVICES CONDUCT BUSINESS IN AN ETHICAL AND SUSTAINABLE MANNER.

• CREATE REAL VALUE FOR THE SHAREHOLDERS OF THE BUSINESS.

• REGISTRATION OF NEW CLIENTS.

• PROJECT MANAGEMENT, FACILITATION AND PROJECT ADMINISTRATION.

• THROUGH THE USE OF A STRUCTURED METHODOLOGY AND PROCESS, THE ORGANISATION IS ABLE TO FOCUS RESOURCES FOR A SPECIFIC PERIOD OF TIME TO ACHIEVE A CLEARLY DEFINED OBJECTIVE.

• TO TAKE A BUSINESS –ORIENTED VIEW RATHER THAN A TECHNOLOGY- FOCUSED ONE OF RIBEX REQUIRMENTS, AND TO GET TECHNOLOGY TO MEET THOSE REQUIRMENTS INSTEAD OF GETTING RIBEX TO CHANGE ITS BUSINESS PROCESSES TO SUIT THE TECHNOLOGY.

• MANAGEMENT OF CLIENT EXPECTATIONS AND ENSURING THESE ARE MET.

• TO PROVIDE EFFECTIVE PROJECT MANAGEMENT WHICH ENFORCES DOCUMENTATION STANDARDS AND ENSURES EASY TRANSFER OF KNOWLEDGE FROM ONE PERSON TO ANOTHER.

• TO OBTAIN UNDERSTANDING OF RIBEX CORE BUSINESS.

• BI-WEEKLY/ MONTHLY REPORTING TO MANAGEMENT.

• DEBTORS MANAGEMENT OF CONTRACTS INVOLVED.

• DO BUDGET FORECAST FOR THE RECRUITMENT DIVISION AND ACHIEVE THE MONTHLY

/QUARTERLY/ANNUALLY TARGETS.

Company name: FIRST PROPERTY TRUST

Dates Employed: SEPTEMBER 2007 – MAY 2008

Position: LETTING AGENT

DUTIES:

• LETTING OUT OF FLATS

• GENERAL ADMIN DUTIES

• DATA CAPTURING, TYPING OF CLIENT LETTERS, ETC

• LIASING WITH CLIENTS / AND TENANTS

• RESOLVING TENANT QUIRIES

• DOING ITC CHECKS

• COMPLETING TENANT FORMS AND OTHER DOCUMENTATION

• SENDING AND RECEIVING E-MAILS TO / FROM TENANTS

• LIASING WITH PROPERTY CARETAKERS

Company Name: O’KEEFE & SWARTZ (SIZWE CALL CENTRE) Dates Employed: JANUARY 2007 – MARCH 2007

Position: TELESALES CONSULTANT

DUTIES:

• INITIAL TELESALES TRAINING

• OUTBOUND INSURANCE TELESALES

Company Name: COMMUNICA ELECTRONICS

Dates Employed: APRIL 2007 – AUGUST 2007

Position: STORES ASSISTANT

Reported to: MARK ANTHONY TOPANDAS – 078-***-****

DUTIES:

• PICK ORDERS FOR CUSTOMERS

• DATA CAPTURING

• GENERAL ADMIN DUTIES

• SENT OUT LOCAL ORDERS

• DO STOCK CHECKS

• ANSWER PHONES

• LIASE WITH OTHER BRANCHES ABOUT STOCK, ETC

Company Name: AMBITION BUSINESS ENTERPRISES

Dates Employed: AUGUST 2006 – DECEMBER 2006

Position: RECEPTIONIST & OFFICE ADMINISTRATOR

Reported to: JOHN LIN – 073-***-****

DUTIES:

• ANSWERING THE PHONE

• TAKING CUSTOMERS ORDERS TELEPHONICALLY, VIA E-MAIL OR PERSONALLY

• GIVE CLIENTS A TOUR OF THE SHOWROOM

• DATA CAPTURING

• LIASING WITH CLIENTS

• RESOLVING QUERIES

• DOING STOCK CHECKS / TAKING INVENTORY

• ARRANGING MEETINGS WITH CUSTOMERS

• E-MAILING PICTURES OF NEW STOCK TO CUSTOMERS

• MAKING SURE DELIVERIES GO OUT ON TIME

• GENERAL ADMIN DUTIES

Company Name: DOUBLE D – LOGISTICS

Dates Employed: OCTOBER 2004 – JULY 2006

Position: OFFICE ADMINISTRATION & ACCOUNTS MANAGER Reported to: PRINISHA DHERMAN – 082-***-****

DUTIES:

• ANSWERING THE PHONE

• DATA CAPTURING

• SCREENING OF DOCUMENTS

• CLIENT ACCOUNT MANAGEMENT

• CLIENT ENQUIRIES AND QUERIES

• CLIENT ACCOUNT RECONCILIATION

• LIASING WITH CLIENTS

• SENDING / RECEIVING E-MAIL TO/ FROM CLIENTS

• SETTING UP MEETINGS

• TYPING OF MEMO’S, DOCUMENTS AND LETTERS

• GOING OUT TO MEET LOCAL CLIENTS

• COMPANY PROFILE PRESENTATIONS TO CLIENTS

• ARRANGING COMPANY FUNCTIONS

• GENERAL ADMIN DUTIES

• LIASING WITH WAREHOUSE MANAGEMENT REGARDING DELIVERIES AND COLLECTIONS

• HANDLE ALL CLIENT ADMINISTRATION AND CORRESPONDENCE (INVOICES, ETC) Company Name: BUSINESS & COMPUTER SOLUTIONS (LORGAT & ASSOCIATES) Dates Employed: JANUARY 2004 – AUGUST 2004

Position: RECEPTIONIST & DATA CAPTURER

DUTIES:

• ANSWERING THE PHONE

• DATA CAPTURER

• GENERAL ADMIN DUTIES

• FILING

• HANDLING THE PETTY CASH AND PETTY CASH JOURNAL

• BASIC OFFICE DUTIES

RATE MY SKILLS (BASIC, INTERMEDIATE, EXPERT)

Project management: Ability to lead and manage projects. INTERMEDIATE Analytical thinking: Ability to analyse information and situations. INTERMEDIATE Problem solving: Ability to listen to the problem and take appropriate action.

INTERMEDIATE

Conflict Management Ability to manage conflict situation. INTERMEDIATE Budgeting: Ability to provide statistical financial analysis INTERMEDIATE Research: Ability to research required information through various sources

INTERMEDIATE

Facilitation: Ability to lead information or training session INTERMEDIATE Analytical thinking: Ability to analyse information and situations. INTERMEDIATE Decision making: Ability to identify issues, problems and Opportunities and determine appropriate action.

INTERMEDIATE

Interpersonal relationship: Ability to build customer loyalty. INTERMEDIATE Stress Management: Ability to work in a stressful working environment. INTERMEDIATE Communication: Ability to communicate verbally and in writing. INTERMEDIATE Computer Literacy: Ability to operate a computer. INTERMEDIATE Customer focussed: Ability to make customers and their needs a primary focus on one’s actions.

INTERMEDIATE

Co-ordination: Ability to co-ordinate activities. INTERMEDIATE Negotiation: Ability to objectively discuss issues and reach mutual conclusion.

INTERMEDIATE

Diplomacy: Ability to provide sensitive issues/information. INTERMEDIATE Tenacity: ability to stay with a position or plan or action until the desired objective is obtained.

INTERMEDIATE

Leadership: Ability to keep the organization’s vision and values at the forefront of associate decisions making and action. INTERMEDIATE

Planning and organising: ability to establish courses of action for self and others to ensure that work is completed efficiently.

INTERMEDIATE

Facilitation: ability to lead information or training session INTERMEDIATE Presentation: ability to snare and part information on a particular subject. INTERMEDIATE Quality orientation: ability to manage and ensure that performance Standards remain adequate and those responsibilities are adhered to.

INTERMEDIATE

Adaptability: ability to adapt to meet the goals during transformation. INTERMEDIATE

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