Telecaller Admin
Resume:
BABITA YADAV
Address:
D-***, Patel Garden,
Near Dwarka mor, New Delhi,
Pin code-110078
Contact no.
Email ID:
*******************@*****.***
CAREER OBJECTIVE
To work with an institute, brand or company which provides opportunities to enhance my capabilities and potential, which has a lot to do with innovation and public relation so that I can contribute towards the growth and development of the company through my dedication and skills.
PROFESSIONAL SYNOPSIS
A dynamic professional with rich experience in Sales, After Sales, Channel and Team Management, Client Relationship Management.
PROFESSIONAL SYNOPSIS
Associated with Wega Life as ADMIN CUM TELECALLER.
Key Responsibilities
Record of all orders, generating invoices, Recording Customers’ Feedback, Complaints, enquiry etc.
Associated with VDOC Services Pvt Ltd as ADMIN CUM TELECALLER.
Key Responsibilities
Demonstrated abilities in cementing healthy relationship with the clients for generating business.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude
ORGANISATIONAL EXPERIENCE
Tenure Designation Company
2018 to till date Admin cum Telecaller VDOC SERVICES PRIVATE LIMITED
2015 to 2018 Admin cum Telecaller WEGALIFE PRIVATE LIMITED CORE COMPETENCIES
Customer Relationship Management
Developing relationships with key decision-makers in target organizations for business development.
Interfacing with clients for understanding their requirements & suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.
Ensuring maximum customer satisfaction by providing them the best deal available in market as per their profile.
Ensuring the closing of escalated issues of customer with satisfaction. Work Excellence
Utilizing client & team feedback to develop intelligence for betterment. QUALIFICATIONS
ACADEMIC QUALIFCATION
73% B.Ed. from Guru Govind Singh Indraprastha University(GGSIPU)
55% M.A in Hindi from Indira Gandhi National University (IGNOU)
53% B.A(Hons) in Hindi from S.P.M college (Delhi University)
60% 12th C.B.S.E
53% 10th C.B.S.E
TECHNICAL QUALIFICATION
Basic of Computer Applications.
Knowledge of MS Office
PERSONAL DETAILS
Father’s Name: Mr. Mahipal Yadav
Mother’s Name: Mrs. Munni Devi
Date of Birth: 20
th
June, 1985
Nationality: Indian
Marital Status: Married
Gender: Female
Religion: Hindu
Languages Known: English & Hindi
Hobbies: Reading Books, Playing Games & Listening Music
Strength: Hardworking, Honest & Punctual
DECLARTION
I do hereby declare that all the information is true and believable of my Knowledge. BABITA YADAV
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