D-***, Patel Garden,
Near Dwarka mor, New Delhi,
To work with an institute, brand or company which provides opportunities to enhance my capabilities and potential, which has a lot to do with innovation and public relation so that I can contribute towards the growth and development of the company through my dedication and skills.
A dynamic professional with rich experience in Sales, After Sales, Channel and Team Management, Client Relationship Management.
Associated with Wega Life as ADMIN CUM TELECALLER.
Record of all orders, generating invoices, Recording Customers’ Feedback, Complaints, enquiry etc.
Associated with VDOC Services Pvt Ltd as ADMIN CUM TELECALLER.
Demonstrated abilities in cementing healthy relationship with the clients for generating business.
Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.
An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude
Tenure Designation Company
2018 to till date Admin cum Telecaller VDOC SERVICES PRIVATE LIMITED
2015 to 2018 Admin cum Telecaller WEGALIFE PRIVATE LIMITED CORE COMPETENCIES
Customer Relationship Management
Developing relationships with key decision-makers in target organizations for business development.
Interfacing with clients for understanding their requirements & suggesting the most viable solution and cultivating relations with them for customer retention & securing repeat business.
Ensuring maximum customer satisfaction by providing them the best deal available in market as per their profile.
Ensuring the closing of escalated issues of customer with satisfaction. Work Excellence
Utilizing client & team feedback to develop intelligence for betterment. QUALIFICATIONS
73% B.Ed. from Guru Govind Singh Indraprastha University(GGSIPU)
55% M.A in Hindi from Indira Gandhi National University (IGNOU)
53% B.A(Hons) in Hindi from S.P.M college (Delhi University)
60% 12th C.B.S.E
53% 10th C.B.S.E
Basic of Computer Applications.
Knowledge of MS Office
Father’s Name: Mr. Mahipal Yadav
Mother’s Name: Mrs. Munni Devi
Date of Birth: 20
Marital Status: Married
Languages Known: English & Hindi
Hobbies: Reading Books, Playing Games & Listening Music
Strength: Hardworking, Honest & Punctual
I do hereby declare that all the information is true and believable of my Knowledge. BABITA YADAV