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Data Entry, medical records keeping, phlebotomy

Location:
Meadowview, VA
Posted:
October 18, 2021

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Resume:

Tara Hunt

Meadowview, VA *****

ado2qc@r.postjobfree.com

276-***-****

Authorized to work in the US for any employer

Work Experience

Assembler

Utility Trailer Manufacturing Company - Glade Spring, VA March 2019 to November 2020

Removed physical refuse and debris, organizing tools to maintain safe, effective work environment. Formed assemblies and subassemblies using Caulk and caulk gun. Stored and disposed of hazardous materials according to regulatory standards and organizational expectations to prevent environmental contamination and injury. Determined materials, tools and equipment needed for product order fulfillment. Dry Cleaner

Abingdon Dry Cleaners - Abingdon, VA

November 2018 to March 2019

Retrieved and delivered laundry from customer locations. Cared for leather items by applying special cleaning and conditioning solutions. Closely inspected clothes, rugs, curtains and other items to find spots or damage before cleaning. Monitored machines during operation to address issues quickly. Neatly hung or folded items and bagged for customers. Inspected items when machine completes cleaning to identify and treat remaining stains. Ironed and pressed clothing using spray starch for crisp, clean and wrinkle-free items. Adhered to safety practices to decrease laundry-related accidents. Hung garments on stretch frames to dry.

CSA, Front End Cashier, Lowe's Home Improvement

CSA - Bristol, VA

March 2018 to September 2018

Responsible for responding to customer inquiries, processing sales, and addressing customer complaints. Providing support throughout their shopping experience. Promoting customer loyalty plans and or extended protection/replacement plans. Identified customer needs and promoted matching targets to enhance store revenue. Handled cash, card, check, gift card and coupon transactions for customer purchases. Reviewed account and service histories to identify trends and issues. Addressed and resolved customer complaints with friendly and level-headed assistance. Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Processed sales, returns and exchanges using POS register system. Worked closely with front-end staff to assist customers and maintain satisfaction levels. Prompted customers to buy loyalty and protection plans, driving company revenue and meeting performance targets.

Kept register terminal area and store clean and orderly. Worked with hand-held devices to track inventory movements, locate merchandise and request new stock.

Trained new team members in cash register operation, stock procedures and customer service. Assisted with purchases, locating items and signing up for rewards programs. Packed and bagged products according to customer preferences. Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.

Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Documented conversations with customers to track requests, problems and solutions. Organized all register supplies in front end and storage areas. Performed cash count-out at end of each shift and addressed all queries from customers. Materials for Construction Crew

Construction Site Cleanup, Denton Quality Construction - Bristol, VA October 2016 to February 2017

Bristol, VA

Cleaned up construction site of debris and trash from work day. Wiped down inside of house as needed from saw dust and other debris from workers. Prepared materials for construction crew, such as cut boards, gathered nails and screws, and etc. Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground. Relayed communication to equipment operators and helped attach special pieces. Used picks and shovels to dig, spread and level dirt and gravel. Demonstrated self-reliance by meeting and exceeding workflow needs. Medical Records Field Technician

ECS - Phoenix, AZ

August 2014 to July 2015

Scanned medical charts at various medical facilities using company provided equipment. Uploaded scanned medical charts to corporate data center. Ability to work independently and professionally.

Pulled patient charts for upcoming appointments.

Followed-up with insurance companies and individuals to resolve discrepancies. Disseminated information to correct department, individual or outside location. Consistently served as liaison between collecting agencies and medical facilities, developing professional relationships through quick problem resolution and response to questions. Typed medical orders for procedures and laboratory tests. Kept department clean, organized and professional. Purged outdated files.

Designed improved training procedures to help new staff acclimate quickly. Wrote reports, emails, memoranda, letters and releases. Consolidated diverse medical records.

Scanned incoming documentation.

Maintained complete confidentiality in accordance with organization and legal requirements. Maintained 100% compliance with all hospital and government regulations. Observed confidentiality and safeguarded all patient-related information. Obtained information by contacting appropriate personnel or patients. Updated daily logs to track information movements. Verified record copies before handing each over to check for and remove unnecessary details. Set up patient charts and documented information in various company software. Entered patient insurance, demographic and health information into software and confirmed records. Provided respectful assistance to all parties, including patients, staff members and insurance company representatives.

Pulled patient records and transferred information to appropriate parties. Assembler, PGT

Reorder Desk - Nokomis, FL

May 2013 to December 2013

Reordered wrongly ordered glass for storm windows and doors. Assembled Storm windows and doors when assembly line backed up. Checked manifest of delivery trucks against list of products coming off the line. Maintained accounting requirements by discussing fees, preparing contracts and invoicing clients for completed shipping and ordering work.

Inspected outgoing packages and documents to verify conformance to customer order requirements and requests.

Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

Verified client information and validated data before creating shipping paperwork and internal documents.

Reference Test Clerk

PST - Bristol, TN

April 2008 to December 2010

Performed several types of drug screens.

Collected blood samples from patients.

Labeled vials with patient information.

Coordinated dispatchers schedules to ensure no calls were missed. Scheduled routine service calls to ensure all dispatch equipment was well maintained. Maintained and updated crucial and confidential information, including phone numbers and addresses. Handled emergency phone calls calmly and obtained pertinent information with composed approach. Certified in CPR to provide First Point of Contact emergency assistance to callers. Optimized project completion time by troubleshooting after-hour emergencies for immediate repair. Executed proficiency in digital telephone systems. Created electronic medical records and routinely audited and reviewed patient charts, assessing over 50 charts on 4 hour basis.

Specimen Processor/Phlebotomist

Venice Regional Medical Center - Venice, FL

March 2005 to September 2008

Communicated with all individuals as necessary to obtain information for laboratory records, explained procedures, and elicited cooperation.

Participated in receiving and processing specimens. Prepared specimens, tissue, bodily fluid samples, and other matter for analysis using standard laboratory techniques.

Performed additional functions incidental to laboratory activities. Prepared special solutions.

Unloaded, unpacked and routed incoming specimens by type to different staging areas for further processing.

Captured client and specimen data electronically to build and update files. Prepared specimens for in-house testing and for transport to off-site to reference laboratories. Labeled and numbered specimens for accurate recordkeeping and blind testing. Fielded inquiries from clients and phlebotomists regarding specimen requirements and testing protocols. Met quality control standards by examining specimens for adequacy and appropriateness. Conducted quality control checks, calibration and technical troubleshooting of hematology analyzer. Supported work of pathologists by cutting, staining and mounting tissues samples for analysis. Cleaned and sterilized lab area, tools and equipment. Maintained clean and fully operational laboratory equipment. Followed laboratory guidelines for handling biological specimens. Managed departmental inventory and supply ordering. Customer Service Associate

Boise Office Solutions - Bristol, VA

September 1999 to July 2004

Maintained client relationship by reacting to request; archiving activities. Prepared for client request by contemplating items, administrations, and client administration forms. Responded to client request by understanding request; assisted in understanding products and locating items needed for order.

Participated in training of new associates.

Assisted in processing returns, tracking down missing items or even entire order. Reviewed account and service histories to identify trends and issues. Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.

Educated customers on special pricing opportunities and company offerings. Documented conversations with customers to track requests, problems and solutions. Processed customer account changes, using AS400.

Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.

Met and exceeded productivity targets by handling every interaction with top-notch customer service. Informed customers about billing procedures, processed payments and provided payment option setup assistance.

Asked probing questions to determine service needs and accurately input information into electronic systems.

Fielded customer complaints and queries, fast-tracking them for problem resolution. Created and implemented process improvements to reduce workloads and bolster callback efficiency. Education

Bachelor of Science in Criminal Justice

East Tennessee State University - Johnson City, TN August 1995 to May 1999

High School Diploma

Northwood High School - Saltville, VA

August 1988 to June 1992

Skills

• Charts

• Receiving

• Client

• Sales

• Delivery

• Transportation

• Doors

• Forms

• Production Line Collaboration

• Product assembly

• Windows

• Phlebotomy

• Laboratory Experience

• Order Fulfillment

• Caulking

• EMR Systems

• Technical Support

• Venipuncture

• Medical Records

• Patient Care

• Laboratory Procedures

Certifications and Licenses

Certified Phlebotomist ASCP

July 2005 to July 2024

Phlebotomy PBT- ASCP

Notary Public

March 2021 to July 2024

Virginia Notary Registration Number 7918712

Assessments

Mechanical knowledge — Familiar

April 2021

Understanding and applying mechanical concepts and processes Full results: Familiar

Medical lab procedures: Phlebotomy — Proficient

April 2021

Selecting proper supplies based on physician orders for specimen collection protocol Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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