BLESSING CHIENYI IBE

* ******* ******, *****, *****, Nigeria

PHONE NUMBER: 081********

Email : ado2pq@r.postjobfree.com

PERSONAL SUMMARY

I consider myself as quite capable of undertaking any assigned task and duty within the areas of my ability and credentials support. I have participated with special interest in multiple team-oriented courses and projects and have consistently delivered finished assignments as per requirements and always within the allotted time provided. I have an excellent work ethic, personality and tenacious attitude towards meeting targets EXPERIENCE

AIICO INSURANCE PLC – PERSONAL ASSISTANCE: 2018-2020

MANAGED AND SOURCED RESOURCES AND CONDUCT RESEARCH. ALWAYS INFORMED AND INTERNET SAVVY

KEPT UP TO DATE WITH THE LATEST OFFICE GADGETS AND INDUSTRY PRACTICES AND ALWAYS THOUGHT ON MY FEET

SUPPORTED SENIOR MANAGERS, EXECUTIVES AND TEAMS

COMPETENTLY DEALT WITH SITUATIONS IN THE BOSS’S ABSENCE

KEPT ABREAST OF ORGANIZATIONAL ISSUES AND HAVE A GOOD UNDERSTANDING OF THE ORGANIZATION’S AIMS AND OBJECTIVES LEADING EDGE GLOBAL RESOURCES LIMITED: 2016-2018 CUSTOMER CARE EXECUTIVE

ANSWERED QUESTIONS AND RESOLVED PROBLEMS

HAD ACCESS TO RESPONSES FOR THE MOST COMMONLY ASKED QUESTIONS AND FOLLOWED SPECIFIC GUIDELINES FOR DEALING WITH REQUESTS OR COMPLAINTS.

INTERACTED WITH CUSTOMERS FACE-TO-FACE OR BY EMAIL, LIVE CHAT, AND OTHER METHODS.

RECORDED DETAILS OF CUSTOMER CONTACTS AND ACTIONSTAKEN

RESEARCHED ANSWERS AND SOLUTIONS AS NEEDED

PROVIDED INFORMATION ABOUT PRODUCTS AND SERVICE

2

EDUCATION

EDUCATION Bachelor’s Degree (BSMT.) in Nautical Science / Marine Transportation –

1st class Honors (CGPA 9.5/10) Sep 2013 – Aug 2016 LYCUEM OF THE PHILIPPINES UNIVERSITY, PHILIPPINES CUTA BATANGAS Senior Secondary School Certificate (SSSCE) 2002 - 2008 Doseq International College, Amuwo-Odofin-Lagos, Nigeria SKILLS

• Adaptability

• Attention to detail

• Problem-solving

• Oral communication

• Productivity

• Time management

• Conflict resolution

• Multitasking

• Organization

• Customer service

• VOIP phone systems

• Data entry

• Event planning

• Typing 75 WPM

• MS Office

ACTIVITIES

I find great fulfilment in serving with the soft skills and hard skill acquired for the greater success of others and their organizations. Contributing to the success as a team player brings great satisfaction.

These skills have led me to the success experienced in my present and past activities, which include professional and charitable opportunities. I welcome challenges as opportunities for successful solution finding.

LANGUAGES

Igbo - Fluent

English - Fluent

Tagalog Language

3

CERTIFICATIONS

STCW Basic Training

Certificate of proficiency

Designated Security Duties

Seaman’s Record Book and Certificate of Discharge

Seafarers Identification Document (NIMASA)

Seafarers Registration Number (NIMASA

Health, Safety and Environment (Institute of Safety Professionals of Nigeria- ISPON)

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