Sales Inbound Customer Care
Resume:
CURRICULUM VITAE OF
PALESA RASEROPE
Summary
I am a young dedicated, hard working and self driven woman who’s able to work well in a team or as an individual, am a trustworthy, ambitious and a reliable person with excellent time keeping skills, customer care and customer service skills.
Personal details
Name Palesa
Surname Raserope
ID number 970***-****-***
Contact 084-***-****/ 081-***-****
Email. ado2oo@r.postjobfree.com
Residential address
●1329/10 wild olive Street
●Fleurhof extension 9 Florida
●1709
Other qualifications
Last school attended
●Progress comprehensive high school
Subjects passed
●Sesotho home language, English, mathematical literacy, accounting, economics, life orientation, business studies
Highest grade passed
●Grade 12 (Matric)
Year passed 2014
Other qualifications
Call center certificate
Institutions
●Greater eldorado park youth skills development center
Subjects
●Customer care, customer service, telephone etiquette, sales inbound & outbound
Current employment
Pick n pay hyper market
Duration 2016 to date
Position Service area assistance (fruit & veg)
Duties
●Stack and store products in a safe and tidy manner
●Promote products
●Approach and advice customers on the product, listen to customers requests, provide the required products
●Process all customer orders according to the correct procedure & service standards
●Merchandise products according to the laid down standards
●Manufacture products according to standards
●Check correct pricing (labels)
●Prevent wastage, shrinkage and damages
●Check quality, rotate stock, remove expired stock
●Maintain cold chain
●Handle customers in a courteous and businesslike manner
●Adhere to and maintain security procedures
Skills
●Communications
●Time management
●Ability to work under pressure
●Team work
●Decision making
●Self motivation
●Conflict resolution
●Adaptability
References
Company Pick n pay hyper markets
Manager Steven Lufuno Tshisevhe
Contact 073-***-****
Work number 011-***-****
Greater eldorado park youth skills development center
Alleyne Opperman facilitator
Contact 079-***-****
Contact this candidate