Mu’taz Awad

Email: ado2o4@r.postjobfree.com

Mobile: +971*********

Dubai, UAE

PROFILE

Committed professional with over 13 years’ sales experience in public and private corporations with well-known supplier and high-growth companies. Enthusiastic and teamwork-oriented, with sense of responsibility and time management, capable of offering prompt and effective approach to arising challenges, with due precision and clarity. EDUCATION

2002 – 2006 University of Jordan

BA in Fine Arts (Music)

EXPERIENCE

March, 2019 –

Present

Operations Manager

Promo Code Marketing Management, Dubai

• Developed market strategies by finding the most

suitable product for those markets and executed plans that resulted in strong customer relationships and profitable sales;

• Set sales goals for the company and developed

strategies that increased sales by creating customer loyalty program, advertisement and promotions;

• Supported the sales team and monitored their

performance;

• Enhanced sales productivity by enabling the team to work smarter by simplifying processes;

• Assisted with on-boarding and training new sales team;

• Refined customer segmentation, assisted with territory management and created a plan to enhance renewal

and upsell processes;

• Maintained procurement and contract records; and

• Captured new potential clients by studying the market and the competitors.

March, 2014 –

February, 2018

Fragrances Retail Manager

Paris Gallery (The Dubai Mall), Dubai

• Managed a team of approximately 50 employees in a busy work environment;

• Negotiated suppliers ensuring that their employees follow the company’s policy and standards;

• Created, managed and analyzed performance data and other information;

• Ensured that capacity and capability are consensually planned;

• Encouraged, identified and developed best practice strategy; and

• Worked closely with Finance, Facilities, IT,

Marketing and HR departments.

Key Achievements:

• Proved the ability to lead, motivate and build a successful team; and

• Achieved 25% yearly growth.

July, 2010 –

February 2014

Area Sales Manager

Amouage, Dubai

• Was responsible for the Brand in UAE among Paris Gallery (17 doors in Dubai, Abu Dhabi, Sharjah, Al Ain and RAK);

• Dealt with Customer Management (Paris Gallery) in all aspects;

• Maintained and increased sales of company’s

products;

• Reached the targets and goals set for the area;

• Established, maintained and expanded the brand’s customer base;

• Helped the team servicing the needs of existing

customers;

• Increased business opportunities through various routs to the market;

• Set sales targets for individual reps and the area as whole;

• Recruited and trained the whole team (BAs) looking after the brand in Paris Gallery;

• Allocated areas (doors) to sales representatives;

• Developed sales strategies and set targets;

• Monitored the team performance (KPIs) and

motivated them to reach their targets;

• Compiled and analyzing sales figures;

• Collected customers’ feedback and researched market;

• Reported to senior managers; and

• Kept up to date with products and competitors.

August, 2008 –

June, 2010

Fragrances Supervisor

Paris Gallery, Dubai

August, 2006 –

July 2008

Beauty Consultant

The Procter & Gamble, Dubai

LANGUAGES IT SKILLS

Arabic - Native

English – Fluent

Microsoft Word, Excel, PowerPoint

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