Reservations Manager Team Captain

Curriculum Vitae

Personal Details:

Surname Hartzenberg

Full Names Fiona Lenice Leanne

Residential Address Eros, Vredenhof Flats c6

Cellphone Number 081-***-****

Date of Birth 22 June 1983

Nationality South African (Permanent Resident since 1986)

Marital Status Single

Dependants Four

Health Status Excellent

Criminal Offences None

Educational History:

2001 - Dawid Bezuidenhoudt High School

Matric Subjects:

English, German, Afrikaans, Physical Science, Maths, Biology

1996 – 2000 - Deutsche Höhere Privatschule

Extra Curricular Activities

Netball Team Captain

Basketball Team Captain

Choir Participant

Relevant Employment History:

Currently Unemployed

Previous Employment ATI Holidays

Department European Market

Position Intermediate Consultant

Duties Self-drive Tours, Scheduled Departures, Group Tours and tailor made tours. Prepare all documents for guests as well Tour guides. Work out schedules for the Tour guides as well as work out all the bus departures and provide routes and work out the logistics for the departures. I also prepared tailored tours for clients flying to Botswana's Wilderness Safari Camps.

Duration 2019 ( 3 Months ) only helping out

Previous Employment NAMIBIA COUNTRY LODGE

Department Reservations

Position Senior Reservationist for Twyfelfontein Country

Lodge

Duties Dealing with all the reservations of Twyfelfontein Country Lodge. Sending invoices and doing bookings as well as quotations for Twyfelfontein Country Lodge. Working with more than 40 agents/ Tour Operators for the above mentioned lodge

Duration 2017-2019

Previous Employment WILDERNESS SAFARIS

Department German and UK Departments

Position Junior to Intermediate Consultant

Duties Self-drive Tours, Scheduled Departures, Group Tours and tailor made tours. Prepare all documents for guests as well Tour guides. Work out schedules for the Tour guides as well as work out all the bus departures and provide routes and work out the logistics for the departures. I also prepared tailored tours for clients flying to Botswana's Wilderness Safari Camps.

Duration 2007-2010

Previous Employment EAGLE'S ROCK TOURS AND SAFARIS

Department Italian Market

Position Tour Consultant

Duties Self-drive Tours, Scheduled Departures, Group Tours and tailor made tours. Prepare all documents for guests as well Tour guides. Work out schedules for the Tour guides as well as work out all the bus departures

and provide routes and work out the logistics for the departures.

Duration 2005-2007

Previous Employment AFRICAN FOCUS TOURS (Trading as ATC Namibia)

Department Administration and Processing

Position Tour Consultant and Processing Manager

Duties Responsible for all payments cheque, cash and Electronic Banking. Filing, sorting and processing of all accounts. Primary Responsibilities included creating tailor- made tours and schedules for Departures, Educational Tours and Incentive Tours. Managing bookings for all the hotels and lodges; and implementing Detailed itineraries for Staff and Guests, and organizing all transfers and payments.

Duration 2002-2005

Language Skills:

Speaking Reading Writing

Afrikaans Excellent Excellent Excellent

English Excellent Excellent Excellent

German Good Good Good

References:

Mr. D. J. Fredrick's

Principal

Dawid Bezuidenhoudt High School Tel: 061 – 211 872

Mrs. Beverley Nambazi

Wilderness Safari

Senior Consultant Tel: 061-274 500

Ms. Litungeni Kahana

Supervisor

Eagles Rock Tours & Safaris Tel: 081-***-****

Mrs.Vida Matthews

Reservations Manager

Namibia Country Lodge Tel: 061 374 750

Mrs. Charlotte Bond

Owner /CEO

ATI Holidays Tel:

Contact this candidate