Mimoza Palombo

Certified Patient Care Technician

Phone: 347-***-****: Email: ado2km@r.postjobfree.com 1

Summary:

• Over 20 years of work experience with the past 5 years in healthcare.

• Ability to work in fast paced environments and learn different EMR systems.

• Fluent in English, Albanian and Italian with conversational Spanish.

• Experience working with different patients to respect and cater to their specific needs. Professional Certifications:

• NHA- Patient Care Technician 2021

• National CPR Foundation – CPR 2021/BLS

• New York State Department of Health—Nursing Home Nurse Aide 2020

• Big Apple Training – Phlebotomy Technician 2020

• Big Apple Training- EKG Technician 2020

• Big Apple Training- Nursing Assistant 2020

Professional Experience:

Morris Park Nursing Home - Bronx, New York

Activities Coordinator May 2016 - Present

• Activities Coordinator in 200 resident nursing/rehabilitation facility implementing health care plans for patients that include review of patient medical history, dietary and physical restrictions.

• Create and oversee patient activities schedule best conducive to each patient’s wellbeing and abilities. Prepare new admissions charts, patient profiles, update daily resident roster and discharge patient transitions.

• Advanced knowledge of Allscripts & Cigma software’s for professional referrals and patient care tracking’s.

• Coverage of reception area when needed. In charge of phone call dispersal to nursing units and management. Inbound/outbound mail, employee payroll distribution based on coverage needs. Meadow Ridge Senior Living - Redding, Connecticut

Receptionist March 2018 - November 2018

• Prepared new admissions charts, updated daily resident roster.

• Welcomed new residents and visitors to the facility.

• In charge of phone call dispersal to residents and management. Inbound/outbound mail, employee payroll distribution.

Palombo Bakery Café- Bronx, New York

Operations Manager June 2007 - May 2016

• Oversaw six retail locations. Managed payroll and scheduling of approximately fifty employees.

• Performed quality control of baked products at destination.

• Trained store managers, baristas and other employees in proper customer service and oversaw strict compliance with NYC Health Department regulations. Technical Skills: Microsoft Word, Excel, Chrome, Cigma Care, Allscripts Mimoza Palombo

Certified Patient Care Technician

Phone: 347-***-****: Email: ado2km@r.postjobfree.com 2

EDUCATION:

High School Diploma, Albania - Concentration in child development References available upon request