April **** - Aug
***3
2013
2008
UNATHI FLORENCE NDZEKENI
*** ******* ****** ******* ****
ado2iy@r.postjobfree.com
Objective
Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others. Experience
Comair
Customer Service Consultant
British Airways & Kulula.com New bookings
•Ticket Exchanges
•Logging Refunds
•Online check-in queries •Website assistance
•Call transfers Flight Plus
•New bookings for flight + Car + hotel (Combo)
Bidair Services
Customer Service Agent
Boarding agent Duties :
•Assist passengers and checking flight tickets
•Verifies names on passenger manifest •Issue boarding pass to authorise passenger to board airplane
•Directs passengers to air terminal facilities •Announce flight information Virginia Town House (Guest House)
Receptionist
In service training
•Checking guests in and out
•Issuing keys
•Taking reservations by telephone & email •Dealing with payments Education
Walter Sisulu University
ND Tourism Management
Diploma
Gwarubana SSS
History
12
Skills
•Exceptional communication
Successful working in a team environment as well as independently. The ability to work under pressure and multitask
The ability to follow instructions and deliver quality results Achievements & Awards
•Galileo : Walter Sisulu University 2011 •Culture Site Guide : Amathole District Municipality 2013 •First Aid Level 1 : Amathole District Municipality 2013 •Sabre : Comair 2016 •Amadeus : Comair 2021 Personal Details
Date of Birth : 20011990
Marital Status : Single
Nationality : South African
Reference
Keesha Regal - "Comair"
Team Leader
ado2iy@r.postjobfree.com
Yoliswa Ngamlana - "Bidair Services "
Supervisor
ado2iy@r.postjobfree.com
Phumeza Ngcebetsha - "Virginia Town House "
Duty Manager