DUC K. M. NGUYEN
PROFESSIONAL AND BUSINESS HISTORY
VIRTUS PARTNER FROM FIS, Houston, Texas. Aug 2020 – Present
Global Asset Onboarding
Trust Advisor I Aug 2020 – Present
Upload Credit Agreement information for the new vendors.
Review Credit Agreement of the vendors and validate them in the system.
Generate weekly reports in MS Excel for the team with VLOOKUP function and create Pivot Table.
FMC TECHNOLOGIES/TECHNIPFMC, Houston, Texas Oct 2011 – June 2020
Records Coordinator Jan 2019 – June 2020
Subject Matter Expert for daily company records inbound and outbound for three different campuses to offsite-storage facility with SharePoint.
Reconcile the off-site storage monthly invoices for the company different accounts in SAP and then process them for payment.
Generate monthly reports with Microsoft Excel using formulas such VLOOKUP or Pivot Table for the different accounts and then audit them to the boxes count and storage of the off-site vendor monthly reports.
Responsible for retrieving of needed records for different departments such as the project groups, legal, or human resources.
Subject Matter Expert for the Records Management documents and procedures such as Standard of Operations Procedures or Records Retention Schedule (RRS).
Maintain or order the adequate off-site storage supplies such as boxes, tops, and labels for the different internal customers.
Familiar with OpenText Content Server for inventory.
Member of the Team Building Committee.
Documentation Analyst Jun 2018 – Jan 2019
Scan documents for drilling and offshore paperwork from different customers.
Review the paperwork for missing information from the different customers.
Index parts and its components in the service orders and production orders in SAP and close them out in Manufacturing Execution System (MES).
Assist in obtaining history information for the Customer Third Party Inspectors (TPI) and the Suppliers Review Book.
Consolidate the number of the processed documents for monthly metric report.
Work with the Technical Service Provider Coordinators on the solutions of the rejected paperwork.
Aftermarket North America/Quality
Records Analyst Feb 2012 – Jun 2018
Subject Matter Expert for the New Equipment Set Up, ASEQ/Un-ASEQ, and Part Number Change for different customers in SAP.
Responsible for processing the SharePoint requests for New EQ Set Up, ASEQ/Un-ASEQ, Part Number Change, Populate/Update of Legacy Parts, and Create EQ for Legacy Parts in SAP.
Consolidate the number of the processed requests for daily and monthly metric reports.
Work with the different customers, project teams, planners, and warehouse and shop personnels .
Received many Bronze and Silver Spotlight of Excellent Awards for Customer-Oriented Services from the different customers.
Member of the Employee Activity Committee (EAC).
Aftermarket North America
Engineer Change Notification (ECN) Analyst Oct 2011 – Feb 2012
Analyze the ECN (Level 1-3) and determine the issues in SAP.
Create ECN on new issues by the Engineers
Set up weekly meetings with the Engineers to resolve the ECN issues.
Member of the Employee Activity Committee (EAC).
EXPRESSJET AIRLINES, Houston, Texas May 2006 – Oct 2011
Aircraft-On-Ground (AOG) May 2010 – Oct 2011
Arrange or transfer part(s) from base to base for maintenance or repair of an AOG Continental Express and United Express planes.
Purchase plane parts for repairs or schedule maintenance for Continental Express and United Express.
Prepare the daily wheel and tire report of all bases.
Involve with the maintenance base managers and maintenance controllers' conference calls.
Responsible for the parts that are needed for scheduled maintenance.
MRO Support Mar 2007 - May 2010
Won the Employee of the Quarter in the 3rd Quarter in 2007
Responsible for purchasing and transferring parts and supplies to support ExpressJet manufacturing facility and repair shops.
Responsible for dealing with the past dues orders.
Responsible for the research and purchasing parts for the gear overhaul project.
Deal with domestic and international vendors on pricing and contract.
Responsible for purchasing paints for Continental Express, Delta, and ExpressJet.
Airline Support Dec 2006 - Mar 2007
Responsible for purchasing airline parts to support maintenance and for stock.
Develop the online part requisition form for Airline Support.
Deal with domestic and international vendor on pricing and contract.
Generate new functionality with MS Access 2003 and AuRa. Back-up for AuRa application.
Accounts Payable Coordinator May 2006 - Dec 2006
Responsible all of the Account Payable duties including Purchase Orders and Repair Orders.
Responsible for negotiating with vendors on billing issues.
Responsible for researching the vendors' monthly statements.
CROWNE PLAZA BROOKHOLLOW, Houston, Texas Jan 2003 - May 2006
Performed all of the Account Payable jobs.
Performed some of Account Receivable responsibilities such as billings and city ledger.
Obtained, calculated, and prepared the daily monetary deposit.
Deal with many different vendors on Purchase Order (PO) and pricing issues.
Balanced the Daily Manager Report (DMR).
Responsible of tracking and entering data the employees' vacations and personal days for payroll.
Organized the employees' paychecks on paid day.
ENRON Corp., Houston, Texas Aug 2000 – Aug 2001
Web Developer - Specialist
Developed, implemented, and maintained web pages with HTML for Clickpaper.com (http://www.clickpaper.com), an online trading website dedicated to the forest products industry
Created and edited graphics for web site using Adobe Photoshop 5.5.
Generated reports for the website by programming in Java Server Pages and SQL, using the TOAD application to connect to back-office ORACLE databases.
Administered web servers running Netscape Enterprise Server 3.6 and BEA WebLogic
Converted web site from Ariba DynamicTrade 1.5 to Ariba DynamicTrade 2.0
Developed, implemented, and maintained web site help files with RoboHelp. Captured the screen shots with FullShot 6.0
Developed, implemented, and maintained HTML web pages for CommodityLogic (http://www.commoditylogic.com), a web-based solution for the mid- and back-office operations of commodity buyers and sellers, using Macromedia Dreamweaver UltraDev 4.0
Created and edited graphical elements using Adobe Photoshop 6.0 and Macromedia Flash 5.0
Administered web server running BEA WebLogic.
SPRINT, Houston, Texas Sep 1997 – Aug 2000
Technical Solutions Consultant
Developed, implemented, and maintained HTML web pages as part of Internet, Intranet, and E-commerce solutions for numerous clients in diverse industries
Consulted with client managers and end-users to drive project specifications
Independently gathered and analyzed the data to deliver solutions conforming to clients’ specifications
Performed Microsoft Windows NT 4.0 Workstation upgrades from Windows 3.1 and Windows 95 environments. Conducted Y2K assessments
Gathered data, conducted research, developed proposals, and served as sales engineer
MAINGATE Corporation, Houston, Texas Jan 1995 – Sep 1997
Web Page Developer/EDI Programmer
Developed web pages with HTML for client web sites
Designed and created all graphics
Conducted Electronic Data Interchange (EDI) implementations
Configured and administered software custom and COTS software packages
Designed and programmed software that interacted with various internet-based databases
AVIATION LABORATORIES, Houston, Texas Dec 1995 – Nov 1996
Researched new web technologies to build an interactive inventory database website for the aviation industry
Developed strategies and mapping for web site
Responsible for creating, designing, implementing, and maintaining the web site for Aviation Parts Base Company, Aviation Laboratories, and Great Pines Water Company.
Aviation Laboratories' Internet Address:
Aviation Parts Base
Great Pines Water Company's Internet Address:
THE INTERNET STORE, Houston, Texas Aug 1995 – Jan 1996
Developed HTML web pages for Internet-facing sites. Designed and created all graphics
Responsible for consulting with clients on web site design and implementation.
Gold Achievement Award (2) – 1998 and 1999
Silver Achievement Award (2) – 1999
Employee of the Quarter – 1999
On The Spot Award - 2000
Microsoft Certified Professional
Hardware: IBM, IBM Compatible, and Macintosh
Software: Adobe Photoshop 7.0, RoboHelp, FullShot 6.0, WordPerfect, Lotus (1,2,3 and Freelance Graphics), and Microsoft (Word, Excel, Access, and PowerPoint), Corel (Draw and PhotoPaint), Picture Publisher, Paint Shop Pro, Imagestar, SAP, Skype for Business, Microsoft Team, and Manufacturing Execution System (MES).
Internet System: Macromedia Dreamweaver 8, Macromedia Flash 5.0, MS SQL, Oracle 8.0i, ClearCase, BEA WebLogic, Ariba DynamicTrade, TOAD, Microsoft Frontpage 2000, HTML Editor (UltraEdit, HomeSite, Hot Dog Pro, and HTMLPro), Netscape Enterprise Server and Navigator, and Microsoft Internet Explorer (IE)
EDI: DNS EDI (Developer and Entry).
Java Server Pages – Sun Microsystems
Time Management – Franklin-Covey
HOUSTON BAPTIST UNIVERSITY, Houston, Texas
Bachelor of Science, 1992