AREAS OF EXPERTISE, SKILLS & ABILITIES

Managing time effectively, prioritizing tasks and able to work to deadlines.

Maintain effective performance under pressure.

Very hands on person, assisting staff and other stakeholders in day to day operations.

Able to liaise confidentially across board with all stakeholders/departments and employees.

Work confidently in a team and as a single unit; offer valued inputs, ideas and assistance across a wide spectrum in the accounting environment.

Ability to grasp and be proficient in any new accounting system.

COURSES AND EXPERIENCE

MultiMate Course

Collection Management in Action

Collection Strategies and Techniques

Caseware (Reporting Financial Program)

Computer Program Knowledge

Microsoft Office Suite, Excel, Word, Accpac (Cashbook, General Ledger, Inventory Control, Accounts Receivable, Accounts Payable), Pastel Accounting Package – (General Ledger, Accounts Receivable, Accounts Payable etc.), QuickBooks, Pastel Express, SAP : PS1,PS2, PS7, PS8 (Accounting Program),

Axapta (Accounting Program), AGM (Amadeus), QuickTrav

PROFESSIONAL EXPERIENCE

Anneki Strydom Legal Cost Consultants (Pty) Ltd

Costing Consultant - April 2021 – Current (commission based only)

The company acts as cost consultants for a major firm of lawyers based in Pretoria

The perusal of legal documents/correspondence in respect of claims lodged by various Plaintiff’s, with the attorney’s against the Road Accident Fund.

To summarize the contents of the claims/legal file

Establishing the agreed fees to be charged based on the stamped court order.

Requesting updated invoices from expert medical doctors/ advocates/actuaries

Entering all the relevant information into the costing document, ensuring correct tariff scale as per approved High Court Rule is used per year, i.e.

Affidavits

Pre-Trial/Trial Questions/Minutes

Fee Agreements

Draft Orders/Order of the Court

Medical Legal Reports

Various Rule’s as per High Court

RAF1,RAF4,RAF5

Joint Minutes

Replications

Travelling

Send costing document to Principal for marking and completeness.

Correcting and finalize by printing and collating the costing document, together with required invoices, court order information, etc., for lodging in respect of taxation/block settlement with the Road Accident Fund.

Masav Group

Project Accountant FINANCE - November 2019 - June 2020 (retrenched due to Covid 19)

The group has divisions in Travel Management, Hospitality, Security and Property Sectors.

The Analysis of the entire supplier ledgers consisting of approximately 9975 accounts;

Cleared 5417 accounts to zero in 3 months, as a result of in depth reconciliation and corrections of miss allocation of payments and entries

Ensuring correction of opening balances were rectified and duplication of supplier invoices were corrected;

Ensuring that preferred suppliers reflected a "current" status;

Attending to, and addressing possible write-offs on supplier accounts;

Ensuring the accuracy of outstanding amounts reflected on the ledgers;

Addressing and verifying the age analysis of the suppliers as a true reflection for the purposes of ensuring the management of cashflow to permit regular and consistent due date payments to suppliers;

Addressing, identifying and assisting in the required corrections associated with the banking ledger to ensure that all amounts are attributed and recorded to the correct accounts in the income statement;

The reallocation and correction of all amounts incorrectly recorded in the bank accounts, loan accounts and commissions;

The reallocation of amounts incorrectly process to suppliers;

Assisting in corrections of manual ticket invoicing;

Process of all journals to the various ledgers on the income statement;

Assisting staff with completion of duties, i.e. bank reconciliations and reconciliations of supplier accounts;

Assist CEO with year-end processes to ensure audit compliance.

STANLEY INSPECTION South Africa - MATIMBA PLANT (Ellisras)

DATA CAPTURER - October 2019 -November 2019 – Temp Contract

The company utilizes industry-leading inspection and testing technology to provide clients around the world with turnkey onshore and offshore pipeline evaluation and analysis

Entering data from site inspection test readings from boilers to Carab System for Escom: Reheater 1 & 2 Elements for wall thickness, wall distribution, visual reports, wall gratings, inlet headers & link tubes & soot blower paths, inserting Instrument and Probe Serial numbers

Superheater 1-4 Hanger Tubes and Elements in respect of data for wall thickness, wall distribution, visual reports, wall gratings etc.

Assisted all round in office during shutdown with orders received for various inspections.

Rennies Travel

NATIONAL CREDIT MANAGER - March 2016 - August 2019 – Contract Ended

The company assists with Travel Management for Global, Large, Medium and Small Enterprises, resulting in very large customer base and Debtors accounts country wide.

Responsible for +-1475 accounts with a large book value in the millions (+-R210M full debtors book nationwide).

Reach out to customers frequently to check on satisfaction, inquire about needs/queries and resolve within SLA.

Meeting with clients monthly to ensure a healthy relationship is maintained.

Managing and guiding the Debtors Controllers – (collating of statements and invoices)

Overseeing and coordinating customer credit collections as well as ensuring that customer receipts are collected within the approved credit terms.

Supervised and trained new hires on systems, best practices and proper protocols; using updated training materials, identify and decrease process gaps.

Collaborated with internal teams and stakeholders to ensure the understandings of various operations to ensure positive feedback is given to customers.

Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.

Managed and motivated credit controllers (Accounts Receivable) team to improve collections as per set target of 90%.

Efficiently resolved service and account issues, to maximize customer satisfaction.

Opened new account customers, after all verifications have been done.

Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently striving to achieve targeted recovery rate to ensure no write offs.

Worked closely with Banking Department and assisted Credit Controllers to properly apply customer remittances.

Referred delinquent accounts to collections department or Management.

Attended ongoing professional training to facilitate accurate and productive system knowledge, to ensure training is given -on the job - to various credit controllers.

Monitored accounts for signs of non-payment issues.

Work cross-functionally with sales, management and other departments to maintain effective operations.

Reviewed customer files on regular basis to make sure receivables were in sound/acceptable and manageable condition.

Telephonic collections and follow up on Age Analysis on a daily basis.

Communicating with customers to ascertain when payments will be received, and report delinquent accounts to Stake Holders.

Ensure allocation of receipts processed correctly.

Conduct performance appraisals on a regular basis, including assessing how the employee has performed and what they can do to improve in their positions.

Ensuring that team meets established performance standards

Sasol Limited

Accounting Assistant – Finance Travel - December 2006 - December 2015

The company is one of the large Petrochemicals in the country, with a wide variety of products being processed in different plants across South Africa

Controlled credit exposure by providing financial management support in customer/suppliers to minimize risk and obtain timely payments.

Minimized accounts receivable collections and reconciled customer billings and statements.

Complied with internal controls and government regulations.

Reviewed customer files on regular basis to make sure receivables were in sound condition.

Ensure reconciliation of travel expenses for business and forex billings for claims are correct and just, to enable transactions can be processed to the various cost centers.

Attend monthly meetings with clients/travelers regarding service issues.

Reviewed accounts on monthly basis to assess aging and pursue reconciliation of accounts

Performed periodic budgeting/modeling to project monthly cash requirements.

Worked with Rennies Travel to resolve invoicing/billing/data problems, to improve operations and provide exceptional customer/suppliers service.

Reach out to customers frequently to check on satisfaction, inquire about needs/queries and resolve within SLA.

Accounts Payable: responsible for providing financial and administrative support in order to ensure effective, efficient and accurate financial and administrative operations.

Compile management reports to add creditability and to enhance the reliability of the company’s financial statements

Compile and evaluate debtors age analysis for Travel and external sundry debtors

Verify that transactions comply with financial policies and procedures

Ensure that all transactions meet the stipulated tax requirements

Manage weekly payment runs

Analysis and signing off validated General Ledger and Vendor reconciliations

Query and resolution of all international and local travel, providing on average a 24 hour turnaround time per query

Liaise and maintain good relations with suppliers (Rennies, Bidvest(Forex) etc.

NC Vincent & Associates Professional accountants (SA) (Cape Town)

Assistant to the accountants and auditors - January 2001 - October 2006

A registered accounting practice in the Northern Suburbs of Cape Town servicing a large client base of Companies, Close Corporations, Partnerships, Individuals, Clubs, Public Benefit Organisations, Farmers and Trusts

Monitored status of accounts receivable and payables to facilitate efficient processing.

Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.

Maintained accurate and complete documentation for all financial department procedures.

Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.

Balanced reports to submit for approval and verification.

Completed financial reports to inform managers and stakeholders.

Reviewed general ledger entries and assessed accuracy.

Accurately prepared monthly and weekly financial statements.

Created final certification reports for 98 small businesses and mitigated year-end audit risks.

Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.

Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger

Miller Fialkov & Associates - Professional accountants (SA) (Cape Town)

Senior Bookkeeper and Travel Assistant - January 1987 - December 2001

A registered accounting practice in Cape Town servicing a large client base of Companies, Close Corporations, Partnerships, Individuals, Travel Management and Sports Organisations

Ensure day to day queries are resolved.

Dictaphone typing of minutes for meetings and briefs.

Oversee article clerks work and ensure compliance to various financial institutes.

Processing of all accounting documents for various clients.

Assist Chief Accountant with SARS requirements, VAT, PAYE, UIF, Skills Development

Ensure lodging of documents by SARS

Monitored status of accounts receivable and payables to facilitate efficient processing.

Helped clients navigate interactions with tax authorities and legal concerns related to financial matters.

Maintained accurate and complete documentation for all financial department procedures.

Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.

Balanced reports to submit for approval and verification.

Completed financial reports to inform managers and stakeholders.

Reviewed general ledger entries and assessed accuracy.

Managed entire accounting cycle including gathering information, preparing documents, finalizing reports and closing books.

Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.

EDUCATION

Evander High School

Matric Completed – 1978

Gert Sibanje Colledge - Certificate

Applied Accounting + N3 – Completed - 2007

ACHIEVEMENTS

Olympian - participated in the 2001 Olympics in Brisbane, for 40+ veteran, in various events such as Shot Put, Javelin, Hammer, Discuss, Mass Weight.

Western Province colors in Darts, played in various tournaments including SA Championships

2008 – Service Function Award : Financial Department Sasol Limited – Award was given for the collection and sorting out of the Hired Labour sector of Sasol Limited. Setting process and methods in place for the hiring of contractual staff and financial reporting to the 23 business units of Sasol.

2009 – Service Function Award – Financial Management Sasol Limited – Won the award for best practices and methods, by creating upload files from data received by customer to upload on SAP. This resulted in less time spent by credit controllers to process 8-10 thousand invoices received manually.

2013 – Financial Award – Accounting Officer Sasol Ltd – Received the Department Travel Financial Award for excellence by ensuring own portfolio of supplier accounts, travel reconciliations and payment status are current/30 at all times.

2018 – National Finance Team of the Year – Rennies BCD Travel –Durban, Cape Town and Gauteng competed for the Debtors Finance team of the year. As the National Credit Manager of Gauteng, due to our team of 21 ensured collections of over dues, minimum write offs and team spirit won us the award of National Finance Team of the year.

Merits obtained in Sasol Ltd – 2014 (E), 2013 (F), 2012 (E) 2011 (F), 2010 (E), 2009 (E), 2008 (E), 2007 (F)

E = Exceptional F = Full Performer

REFERENCES

Mavourneen Wallis – EX -Masav Group - CFO – +27-84-513-****)

Antony Greene – FD Rennies travel – +27-83-326-****)

Dalene de Sousa – Financial Specialist coordinator - Sasol Limited – Finance/Planning – +27-82-796-****)

Elmarie Rousseau – Sasol Limited – Accountant – Finance Travel - +27-17-610-****)

LOUISE RAFFERTY

PROFILE

Versatile, results driven professional with 40+ years of comprehensive experience developing exceptional relationships with clients, peers and senior leadership to provide sustainable business solutions. Skilled in collaborating with all members of the organization to achieve business and financial objectives.

Recognized for the superb ability to resolving and reconciliation of any account, resolving queries and disputes, minimizing write-offs and providing excellent customer services and feedback across all accounting systems/platforms.

Competent National Accounts Receivable/Payable Manageress, comfortable in handling a book value of +R210M, which include all facets of accounts receivable/payable processes, and recognized as an effective leader and dedicated professional, driven to meet team targets and enhance the bottom line, with consistent achievement of objectives set out.

CONTACT

5 TsiTsikamma Street

Secunda, 2302

+27-76-597-****

ado27k@r.postjobfree.com

https://www.linkedin.com/in/louise-rafferty-14320b1a8

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