Teresa Lechnir
Customer Service Representative
Prairie du Chien, WI 53821
*******@*****.***
First of all, I enjoy seeing and meeting people. I am a people person. When people around me are happy, especially if I have put a smile on their face or made them laugh, makes my day better. Working as a team to ensure the customer is happy and confident with the service provided is a very satisfying feeling.
I consider myself to be someone who is creative and imaginative. I also enjoy developing new approaches to solving problems.
Authorized to work in the US for any employer Work Experience
Cashier/Customer Service
Hartig Drug - Prairie du Chien, WI July 2021 to Present
Currently, I am a cashier and customer service representative. Assisting customers in their shopping needs is a very rewarding experience.
Office Operations Associate/ Limited Term Employee
Wisconsin Department of Corrections - Boscobel, WI June 2017 to May 2021
While working for Wisconsin Department of Corrections, I preformed and completed a multitude of tasks on a daily basis. Assisting and completing medical file reviews for the residents was one of the tasks that was almost a daily activity. Meeting with the residents and helping them find what particular information they are seeking.
I am aware of HIPPA, which is the primary concern of the privacy and security of patient health information, as well as privacy in many other businesses . I understand that also goes into other types of businesses maintaining the customers privacy.
Along with other activities, I would also greet and escort visitors to their destinations within the facility, whether it was clergyman, physicians from another facility, or a new employee.
Education
High school diploma +
Obion County Central High School - Troy, TN
1979 to 1983
Skills
• Customer service (5 years) • Cashiering (5 years)
• Cash Handling (5 years)
• Typing (4 years)
• Data Entry (4 years)
• HIPAA (4 years)
• EMR Systems (3 years)
• Answering & Transferring Phone Calls (4 years) • Using a Printer (4 years)
Assessments
Customer focus & orientation — Proficient
September 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.