Customer Service Representative/ Teller

Teresa Lechnir

Customer Service Representative

Prairie du Chien, WI 53821

*******@*****.***

+1-608-***-****

First of all, I enjoy seeing and meeting people. I am a people person. When people around me are happy, especially if I have put a smile on their face or made them laugh, makes my day better. Working as a team to ensure the customer is happy and confident with the service provided is a very satisfying feeling.

I consider myself to be someone who is creative and imaginative. I also enjoy developing new approaches to solving problems.

Authorized to work in the US for any employer Work Experience

Cashier/Customer Service

Hartig Drug - Prairie du Chien, WI July 2021 to Present

Currently, I am a cashier and customer service representative. Assisting customers in their shopping needs is a very rewarding experience.

Office Operations Associate/ Limited Term Employee

Wisconsin Department of Corrections - Boscobel, WI June 2017 to May 2021

While working for Wisconsin Department of Corrections, I preformed and completed a multitude of tasks on a daily basis. Assisting and completing medical file reviews for the residents was one of the tasks that was almost a daily activity. Meeting with the residents and helping them find what particular information they are seeking.

I am aware of HIPPA, which is the primary concern of the privacy and security of patient health information, as well as privacy in many other businesses . I understand that also goes into other types of businesses maintaining the customers privacy.

Along with other activities, I would also greet and escort visitors to their destinations within the facility, whether it was clergyman, physicians from another facility, or a new employee.

Education

High school diploma +

Obion County Central High School - Troy, TN

1979 to 1983

Skills

• Customer service (5 years) • Cashiering (5 years)

• Cash Handling (5 years)

• Typing (4 years)

• Data Entry (4 years)

• HIPAA (4 years)

• EMR Systems (3 years)

• Answering & Transferring Phone Calls (4 years) • Using a Printer (4 years)

Assessments

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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