Office Manager Front Desk
Resume:
Winter Springs, FL *****
ado219@r.postjobfree.com
EMILY S DELVALLE
OBJECTIVE To work within a company where there is room for growth and the ability to learn.
SKILLS & ABILITIES -Microsoft Office proficiency -Excel Spread sheet -Administrative support
-Attention to detail -Self-directed -Time management -Resourceful
-Professional and mature -Strong problem solver -QuickBooks experience
-Data organization by improving office by compiling budget reports, financial spreadsheets, charts and company data reports using Microsoft Excel.
-Multitasking demonstrating proficiencies in telephone, email, fax and front desk reception within a high-volume environment.
-Administration- answered multiple phone lines, transferred calls to corresponding departments, filing, and billing accordingly.
-knowledgeable with RentManager
EXPERIENCE
MICHAELSON GROUP, LLC- WINTER SPRINGS, FL
March 2020- Current
Leasing Agent- Assistant Manager- Greet all prospects, show available apartments. Take resident complaints, work orders, requests. Sign bill when vendors have completed their work. Walk ready units, walk move outs. Add notice to vacates and renewals. New move ins. Take rent payments. Submit bills through RentManager. Maintain front office area and keep coffee and snacks stocked. Morning meeting with Maintenance going over the to-do for the day and closing work orders out. Answer all calls and respond to all emails,
G & A CERTIFIED ROOFING NORTH -OVIEDO, FL
December 2016-June 2019
I work as the middle person between the owner of the company and the workers. My position here is the Office Manager. I am responsible for overseeing any upcoming jobs, creating proposals, scheduling the times to start with the customers, put it on the schedule and notify the workers who will be completing the work, fill out all permits and notice of commencements as well as notarize the documents, Schedule all inspections through the building department for each job, requesting certificate of completions for jobs that have been completed, creating invoices and sending them directly to the owners. Maintaining the office and keeping all files recorded and in a filing system. I work with Microsoft Word and Excel every day. Payroll for all employee’s with proof of what material has been used for each job. I work directly with the vendors, property managers and owners. Accounts payable. Page 2
CYPRESS POINTE AT LAKE ORLANDO- ORLANDO, FL
September 2014- December 2016
My position was an Office Manager for the Homeowners Association. I worked with vendors on a day to day, handling owner requests, welcoming new tenants to the property, making sure the outside of property was well maintained, disbursing violations to those who did not follow the rules and regulations of the association, using excel and MS Word daily, created agendas for board meetings, created meeting minutes from prior meetings, applying assessments to ledgers and making a deposit to the bank, answering all calls and emails on a day to day, setting up gate cards, gym cards and distributing parking decals, sending all bills due to the accountant to process payments, sending in payroll for all who worked in the office, Maintaining files for all 236 privately owned condominiums on property, speaking with owners directly and requesting proper documents for their unit as well as their new residents, Going over lease agreements with the residents upon move-in. Helping owners who could not show their unit to potential residents. Worked directly with the board members of the association. FAMILY MEDICAL CENTER- ORLANDO, FL
November 2013- September 2014
I was responsible for answering phones, scheduling appointments, keeping the front lobby clean, filing, maintaining my workspace, communicating with the doctor, occasionally I would help with checking blood pressure, temperature, etc. This was a part time position, I would go into the office 2-3 days a week. Great with patients and did most of my work on the computer.
DENNY’S- WINTERPARK, FL
July 2009- September 2014
Handles customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problem to maximize efficiency. Accepted payments from customers and made change as necessary. Assisted with seating as needed. Check the quantity and quality of received products. Cleaned and maintained the beverage area, display cases, equipment and order transaction area. Greeted customers at they arrived, received and inputted their orders and thanked each one. J&G CLEANING SERVICES- ORLANDO, FL
August 2007-May 2013
Drafted meeting agendas supplied advanced materials and executed follow-ups for meetings and team conferences. Managed the receptionist area, greeting visitors and responding to telephone and in person requests for information. Responded to incoming emails. Maintained electronic and paper files. Developed spreadsheets, faxed reports, and scanned documents. Spoke and met with vendors on a day to day. EDUCATION BOONE HIGH SCHOOL- HIGH SCHOOL EQUIVALENCY- ORLANDO, FL Useful Skill- Notary Public State of Florida GG 065275 REFERENCES REFERENCES AVAILABLE UPON REQUEST
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