Highly motivated and focused barista with 3 year’s of experience in the food/drink service industry, specifically in coffee shop and juice bar environments. Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry, to successfully manage shop operations. Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. An adaptive team player with a passion for excellent results and satisfied customers.
MBUGA DENNIS KIGONGO
3 years UAE experience
Latte art and cupping
Espresso machine calibration
Juicing and cocktails
Sandwich, wrap and pasta preparation
POS operation and closing electronic transactions
3 years’ experience in customer relations
Certification, master barista skills
Excellent communication skills
Goal – oriented
Masters Barista Skills
Kawa Safari coffee Academy
KAFTAN TURKISH CUISINE CAFÉ
Duties and responsibilities.
Prepared all types of house beverages from coffee, tea to iced coffees
Managed and maintained all brewing equipment
Conducted end of day and end of month inventory
Reviewed bar stock levels of coffee shop
Maintained cleanliness of the coffee shop
Opened/closed coffee shop
Attended to requests, comments, and concerns from customers
Prepared shift reports
JUICE MAKER DUTIES
Prepared all types of juices on the restaurant menu
Cleaned and maintained all tools e.g. blenders, food processors
Troubleshot, made minor repairs and alerted management if a piece of equipment was irreparable.
Ensured that the bar area is clean,
Maintained compliance with any employer policies and government regulations.
Took customers’ orders, prepared foods, cleaned tables, and restocked fridge for maximum efficiency.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning
Checked for expiries of pre-prepared foods
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Clean or sanitize work areas, utensils, or equipment.
Clean service or seating areas