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Barista Customer Service

Location:
Dubai, United Arab Emirates
Salary:
2800-3000
Posted:
October 18, 2021

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Resume:

PROFESSIONAL SUMMARY

Highly motivated and focused barista with 3 year’s of experience in the food/drink service industry, specifically in coffee shop and juice bar environments. Experienced customer service professional adept at utilizing knowledge of both the coffee industry and customer service industry, to successfully manage shop operations. Accustomed to adhering to company standards, and treating all customers with kindness and hospitality. An adaptive team player with a passion for excellent results and satisfied customers.

MBUGA DENNIS KIGONGO

Barista

ado20w@r.postjobfree.com

+971-*********

UAE,DUBAI

Skills

3 years UAE experience

Latte art and cupping

Espresso machine calibration

Juicing and cocktails

Sandwich, wrap and pasta preparation

POS operation and closing electronic transactions

3 years’ experience in customer relations

Certification, master barista skills

Excellent communication skills

Team oriented

Punctual

Pleasing personality

Goal – oriented

Highly organized

Education

2019

Masters Barista Skills

Kawa Safari coffee Academy

Kampala Uganda

Reference(upon request)

WORK EXPERIENCE

S

KAFTAN TURKISH CUISINE CAFÉ

JUMEIRAH DUBAI

BARISTA/JUICE/SANDWICH/WRAP MAKER

2018-2020

Duties and responsibilities.

BARISTA DUTIES

Prepared all types of house beverages from coffee, tea to iced coffees

Managed and maintained all brewing equipment

Conducted end of day and end of month inventory

Reviewed bar stock levels of coffee shop

Maintained cleanliness of the coffee shop

Opened/closed coffee shop

Attended to requests, comments, and concerns from customers

Prepared shift reports

JUICE MAKER DUTIES

Prepared all types of juices on the restaurant menu

Cleaned and maintained all tools e.g. blenders, food processors

Troubleshot, made minor repairs and alerted management if a piece of equipment was irreparable.

Ensured that the bar area is clean,

Maintained compliance with any employer policies and government regulations.

SANDWICH/WRAP/PASTA MAKER

Took customers’ orders, prepared foods, cleaned tables, and restocked fridge for maximum efficiency.

Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning

Checked for expiries of pre-prepared foods

Describe menu items to customers or suggest products that might appeal to them.

Order, receive, or stock supplies or retail products.

Clean or sanitize work areas, utensils, or equipment.

Clean service or seating areas



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