Alicia M. Tapia-Cobb

*** ******* ******, ********, **.

289-***-**** ado20l@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

4+ years’ experience working in Administration

Accustomed to and experienced working and communicating with different cultures and environments

Excellent organizational, administrative and interpersonal skills

Strong verbal and written communication skills in English and Spanish

Capable of effectively communicating across all levels of the organization, in person and on the telephone

Detailed and quality oriented, strong ability to balance priorities and multitask

Enjoys co-operating on team projects, able to work with or without supervision

Proficient in Microsoft Office programs, internet and email; ability to quickly learn new software programs

Experience using Oracle, Sage, Qube and Hydra systems

RELEVANT SKILLS

Administrative/Customer Service Skills

Event Planning and public relations

Multi-tasking and prioritizing in fast-paced customer facing environment

Office management, including reception, invoicing, inventory, timecard approval, and managing mail

Preparing reports for a weekly payroll

Reconcile batch reports

Accurately and efficiently performed data entry duties

Ordering production materials and office supplies.

Processing different types of financial transactions

Reconcile Accounts, invoices, manage budgets and prepared monthly statements

Preparing work orders and scheduling production

Translation services between English and Spanish

WORK HISTORY

Customer Support Associate, Connect Conveyor Belting Inc. 2020

Reconciliation Clerk, Lifelearn Inc., Guelph ON 2019

Plant Administrative Support/ Receptionist, AOC Resins and Coatings, Guelph ON 2019

Administrative Assistant, Artcast Inc, Georgetown, ON 2016 - 2019

Receptionist / Facility Administrator, FirePower Kids, Milton ON 2015 – 2016

Club Manager, Georgetown Racquet Club, Georgetown ON 2014 – 2015

Supply Educational Assistant, Halton Catholic District School Board, Halton Hills ON 2012 – 2013

VOLUNTEER EXPERIENCE

Administrative Assistant, Vpi Employment Services 2015

Reception

First level customer support

Career Specialist and Workshops scheduling

Filing and archiving

Office Management

EDUCATION AND TRAINING

Safe Management Program 2012 / 2014

TESOL Specialization Certificate Teaching Children English 2007

Global TESOL- Foundation and Advance TESOL Certificates 2006 – 2007

English as a Second Language- University of Regina 1995

Bachelor of Business Administration- Universidad Regiomontana, Mexico 1990 – 1994

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