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Hung N. Cao

Phone: 717-***-****

Email: ado1xw@r.postjobfree.com

Motivated professional who is energized by change, people and technology. Passionate about organizational development, with expertise in training and development that can be used to identify business needs and make improvements across an organization.

RESUME OF QUALIFICATIONS

OBJECTIVE: A position that offers career opportunity, immediate responsibility and challenge, as well as the chance for significant accomplishment would be ideal.

SOFTWARE EXPOSURE:

Mini & Mainframes: COBOL/400, CL/400, SDA/400, QUERY/400, DFU/400, ISDB/400, Rumba, CICS, JCL, TSO, IBM

Utilities, VSAM, E-Mail, Basic-WAAPDSUT.

MicroComputers: DOS/WINDOWS – Access, Visual Basic, Foxpro, Dataflex-OOP, Informix-4GL,

Turbo C, BTRIEVE, PASCAL, Flex

QL, Microsoft Products, T-SQL.

Quality Center, Advanced Query

Tool, Quick Test.

Languages: OOP, FOXPRO, MS ACCESS, Visual Basic, C, C++, DB-2, PASCAL. 4GL, COBOL, JCL, DBASE, SQL Server.

EXPERIENCES:

FUNCTIONAL TESTING ANALYST, 02/2012 – Present

PHEAA – Pennsylvania Higher Education Assistance Agency 1200 North 7th Street, Harrisburg, PA 17102

Responsible for design, review, documentation and execution of test plans/scripts and managing defect resolutions across all stages of the product development lifecycle following defined processes and methods. This effort required to work with software architects, developers, business units, and other members of the test organization to maximize the effectiveness and efficiency of project testing in order to deliver high-quality products and solutions for our clients.

Served as a point-of-contact and subject-matter expert for contractors and Automation Analysts; prioritized use cases for project roadmaps and estimations; presented and tracked impediments / defects to stakeholders.

Support functional team members with technical suggestion on how to access data using Advance Query Tool, creation of test plan in the timeline using Quality Center and collaborate with Automation Analysts to execute automated test scripts using Quick Test.

Lead, and participate in, defect triangle meetings to resolve any defects by collaborate with IT Developer and the Requirement Team 2

during the project life cycle.

Assign tasks to appropriate resolution teams, manage process through project/defect life circle.

Collaborate with Data Config team to ensure data and set-up in test environments are accurate for project execution, and collaborate with team to ensure defects related to data are resolve.

Assign tasks to appropriate resolution teams, and manage process through defect lifecycle.

Develop SIT/Function test cases through analysis of requirements and collaboration with project stakeholders.

Mentor Business Analysts; collaborate with teams to improve processes and practices. Create procedural user guides for application flows and employee expectations.

Test the service call using SOAP.

Complete webpage training Agile practices.

CONSULTANT/FUNCTION ANALYST III, 10/2009 – 04/2011 CACI INTERNATIONAL INC

1100 N. Glebe Road, Arlington, VA 22201

Performed as a Function Analyst III Naval Inventory Control Point – Mechanicsburg (NAVICP) 09/2009 - 05/2010

Responsible to consolidate 14 plus excel spreadsheet from difference departments into a central ACCESS Database include user interface and reports. I have completed the Information Technology Services Request (ITSR), the Metric and Personnel modules. This effort required a major database design, business analyst, decision making, project management, communication, data security, trouble shooting, and performance optimization to save time, money and cut down duplicate information.

Performed as a Lead Function Analyst Naval Inventory Control Point – Mechanicsburg (NAVICP) 09/2009 - 05/2010.

Join the conversion team under CACI contract to NAVSUP Headquarters to support the conversion from NAVSUP legacy IT systems to Navy ERP. I am a lead Developer and the "Point Of Contact" for the conversion of material management at the wholesale level during the phased migration of 3 groups of material comprising the universe of NAVICP managed items.

Responsible include the design, development and maintenance of a complex system of mainframe, server level and desktop software that supports the fulfillment of high priority end-use requisitions during the three to four weeks when management is being transferred, and processing is stopped in both legacy and Navy ERP systems for the transferred items. My duties include the design, development, testing, distribution, and maintenance of; the online user interface for entering and filling requisitions, the queries and reports used to manage fleet support, and the ORACLE database that supports the entire process and allows the global community of users to freely communicate.

Create training materials and support education of the users before cutover begins and the system operates in production. When the system is in operation during cutover, I monitor the system continually 3

and work with users and supply customers to ensure that fleet weapon system mission capabilities are not compromised because of supply support. When the cutover period ends, I extract all the data from the system and pass to Navy ERP in milstrip format to catch up the requisitions.

MS ACCESS DEVELOPER, 12/2000 – 10/2009

Self employee – Part time

Rite Aid Corporation -- Responsible for data modeling, designing, coding, updating, maintaining and training Inventory Planner, Item category systems.

St. Vincent – St. Mary High School -- Responsible for designing, coding, updating, maintaining and training PSAS Financial Aid, PSAS Planner systems.

Rockwood Programs, Inc. Responsible for data modeling, designing, coding, updating, maintaining and training Accounting Management System.

SR. PROGRAMMER ANALYST, 05/2000 – 12/2008

RESIDENTIAL WARRANTY CORPORATION

5300 Derry Street, Harrisburg, PA 17111-3598

Responsible for data modeling, designing, coding, updating, maintaining and training customers the Infiwar, Extended Warranty System, Home Plus Systems, the programs were implemented in Visual Foxpro. In addition, developed Purchase Order, Marketing Inventory systems utilized for user interface in MS Access. Also responsible for Database design and store procedure on SQL Server. Duties include decision making, database analysis, data security, trouble shooting, performance optimization and purchasing.

SR. APPLICATION DEVELOPMENT SPECIALIST, 10/1998 – 11/1999 AJILON

5001 Louise Drive, Mechanicsburg, PA 17055

Responsible for Y2K Technical Impact Assessment report for ATOM systems.

Responsible for designing, coding, updating, maintaining and training customers the Decision Support System (DSS), the programs were implemented in Access 97. It is used to provide accurate and detailed information to upper level management and executives for business analysis. DSS has the ability to provide immediate and detail information with drill up/down capabilities. It also measures the business performance growth and uses the up-to-date information to determine forecast next year sales.

SYSTEMS ANALYST, 02/1997 - 09/1998

LLOYD LAMONT DESIGN Inc.

5010 Lenker Street, Mechanicsburg, PA 17055

Responsible for analysis, designing, coding, testing and training customers. Using Microsoft Visual Basic to move data from Quattro Pro and Excel spreadsheets to several Paradox and Access database tables to an Informix database, from which it is moved to a RISC 6000 for an EDI transaction at Naval Inventory Control Point - 4

Mechanicsburg (NAVICP).

PROGRAMMER ANALYST, 10/1994 - 02/1997

FRY COMMUNICATIONS Inc.

800 West Church Road, Mechanicsburg, PA 17055

Responsible for data modeling, designing, coding, testing, and training users on the new systems, rewriting of existing systems, year 2000 date conversions, and general program maintenance on an IBM AS/400. The programs were implemented in COBOL language. PROGRAMMER ANALYST, 12/1991 - 10/1994

PENSION CONSULTANTS Inc.

830 Sir Thomas Court, Harrisburg, PA 17109-4800

Responsible for designing, updating, and maintaining the Participant Account Management System (PAMS). PAMS is intended to be used by third party administrators in conjunction with outside investment or trust companies. The programs were implemented in Object Oriented Programming (OOP), using Dataflex database management system. In addition, developed Time-Slip system utilized for project managers. SOFTWARE ENGINEERING, 12/1990 - 12/1991

FREESTECH INTERNATIONAL, LTD.

P.O. Box 1657, Lancaster, PA 17603

Team member in the real-time cycle, designed and developed a multi and single user Warehouse Management System in Unix and Ms-Dos operating systems. 4GL, C languages, Informix-4GL and Informix- ESQL/C database management systems were also utilized.

Designing and developing C programs for data communication using RS-232 and shared memory; data acquisition converting binary bitmaps to hexadecimal then converting to an ASCII code between the Informix-4GL and the PLC (Programmable Logic Control); plus several mathematical modeling methods were used for analysis of the collected data.

Developed window system utilized for user interface. PROGRAMMER ANALYST, 05/1990 - 12/1990

CREDIT CAR Inc.

720 East Main Street, Palmyra, PA 17078

Responsible for designing, updating, and maintaining a Sales and Account Receivable System in Ms-Dos operating system. Custom designed a new Retail dealership System in Unix. The programs were implemented in Basic and C languages, using Btrieve and Informix- SQL database management systems.

Developed a communication program to auto dial 5 stores after working hours to retrieve daily and weekly information for posting to reports.

PROGRAMMER ANALYST, 07/1989 - 05/1990

KEY MANAGEMENT GROUP Inc.

2933 North Front Street, Harrisburg, PA 17110

Completed a large scale operation system in the car financing and extended warranty industry in Ms-Dos operating system; set up and 5

optimized local area PC networks; designed user interfaces; trained users; presented projects for improvement and troubleshooting of PCs and peripherals, system analysis, defined, approved, and processed the end-user’s request. Pascal language, SpeedScreen, and Btrieve database management system were utilized.

PROGRAMMER, 07/1988 - 07/1989

KLICK LEWIS Inc.

720 East Main Street, Palmyra, PA 17078

Team member in the full life cycle involving design and development of a multi-user network system including inventory control, ordering, customer tracking, finance, and insurance. Utilized a Unix system with 30-users-linked network in Dos. The entire network was implemented in C language, using Informix and Integra database management systems. Duties include networking, database analysis, data security, trouble shooting, and performance optimization.

PROGRAMMER, 08/1987 - 07/1988

AUTOMATIC BUSINESS CENTER Inc.

Glen and Crider Avenue, Moorestown, NJ 08057

Responsibilities involving various reports, balancing payrolls. Weekly billing and transmitting to corporate office on the IBM system 36, EDUCATION: Bachelor of Science Degree in Computer Science Millersville University, Millersville, Pennsylvania 17551 ACTIVITIES: Chess, Tennis, Basketball, Volleyball, Soccer, Billiards, Golf. REFERENCES: References upon requested.

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