Patient Care Coordinator
Resume:
AWILDA FIGUEROA
Kissimmee, FL. 34746
****************@*****.***
Professional Profile:
Excellent organizational and
interpersonal skills with attention to detail. Excels at prioritizing and completing multiple tasks simultaneously and following through to achieve project goals. Recognized for expertise in public relations.Bilingual in English and Spanish.
Employment History:
Upperline Health 12/2021 to present
Patient Care Coordinator
Greeting patients and guests professionally and with courtesy.Checking in patients for their scheduled appointment.Verification of patients demografics, insurance and referrals for accuracy, obtain insurance authorization if needed. Collections of co-pays, self pays and balances if any.
Check out patients and scheduling follow-up appointments.
Unemployed due to Covid shutdown and relocation to Florida from 7/2020 to 5/2021
Icahn Charter School 2, 1/2019 – 7/2020
Paraprofessional / Activity Specialist
Assisted Lead Teacher with instructions and executive functions
Worked with students in small groups and one on one.
Recorded differentiations of instructions for students with different academic levels.
Accompanied and supervised students throughout the school building, playground and fieldtrips.
Maintained discipline in a tactful manner and treated students and parents with respect and dignity.
Recorded daily attendance, revised and logged daily homework and assignments.
Lead daily physical activities such as exercise, obstacle courses, games and dance.
Worked in the afterschool program assisting students with homework and studies.
Dada Home Health Agency 4/2018 – 12/2018
Home Health Aide
Provided personal care and assisted with Activities of Daily Living to clients.
Took and recorded daily blood pressure, sugar level.
Prepared dietary meals and at times fed the clients
Assisted in administering medication
Accompanied clients to appointments
Performed light housekeeping of client’s living space and ran errands.
Century21 Department Store 8/2017 – 3/2018
Cashier / Customer Service
Assisted and processed customers with their purchases.
Sold store credit card to customers
Handled large cash and credit card transactions with accuracy.
Preferred Home Care Agency 12/2015 – 7/2017
Home Health Aide
Provided personal care to clients and children with special needs
Cared for clients with Alzheimer’s, children with Autism as well as clients in Hospice.
Department of Economic Opportunity 8/2010 – 3/2012
Employment Security Representative I
Provided quality customer service through daily phone interactions.
Determined issues, concerns or complaints from claimants.
Accessed and researched necessary records to resolve issue or referred to appropriate program specialist.
Safeguarded confidential information.
Processed claims of appeals and edited claims from Spanish to English.
Workforce of Central Florida 4/2009 – 8/2010
Customer Service Specialist
Assisted Jobseekers with their search for employment as well as claim for unemployment benefits.
Assisted customers with work registration required by the Department of Children and Family. Updated daily report of Unemployment Prep Cases.
Informed customers of the In- House recruitments, Job Fairs, Career Enhancement Seminars and Resource Services.
Education:
Hudson County Community College Computer Operations / Business Communications
Self Help Health Agency Certified Home Health Aide
American Heart Association Certified Child CPR AED, Infant CPR
References:
Available upon request.
Contact this candidate