MARILYN GERSTENBERG-BRIEF

847-***-****

PROFESSIONAL SUMMARY

Customer-oriented Account Manager with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development. Skills:

●MS Excel, One Note, PowerPoint, Sales Force

●Sales Force, SAP, AS400, SLX Channel Adviser, Stone Edge, SLX

●Representative at conferences as well onsite presentations

●Builds consortiums and other purchasing contract

●e -Procurement, online purchasing.

●Strategic planning and implementations

●Coach, mentor, training

●Sandler Sales Methodology

●Collaborative problem solver

●Possess ability to work in a high-volume, rapidly paced environment

●Excellent problem solving

●Strong organizational skills

●Time management skills

●Excellent communications skills - verbal, presentation, written

PROFESSIONAL EXPERIENCE

October 2020 to Present

Zep

Inside Account Executive

(Government – SLED accounts plus Misc.)

●Creating strategic strategies in order to grow revenue and profits

●Make key decisions to influence sales

●Building relationships with key contacts and decision makers

●Meet and exceed daily, monthly and yearly metrics

●Participate in trainings

●Special projects : Work all Mississippi and Georgia government

accounts.

●Hunt RFI’s RFP’s, RFQ’s and win their business

●Take leads and zero spend accounts and gain business.

●Work with Field Representatives as a team on larger accounts

●Building relationships with others in the organization

●Built purchasing contracts

July 2019 to March 2020

PHARMA LOGISTICS

Inside Account Executive

●Development of sales strategies and techniques to gain new business

●Prospecting of new account by referrals and cold calling

●sales presentation to a variety of audiences

●Stay current on industry trends that impact the business, revenue and objectives

of the company.

●Participate in weekly training

●Meet or exceed daily and weekly metrics

●Keeping a healthy pipeline

●Ability to sell to multi-site region

May 2016 to December 2018

WW GRAINGER

Government Account Relationship Manager

(SLED, Government plus Misc.)

●Awards internally and with vendors

●Work independently or as a team in fast pace environment

●Proactive and reactive calls in timely manner

●Maintain healthy pipeline

●Meets and exceeds daily metrics, monthly and yearly goals

●Utilizing purchasing contracts and diversity groups.

●Run and analyze reports.

●Quotes, orders, respond to RFPs, RFQs, RFIs.

●Handle objections

●Project Manager while becoming valued partner

●Remain alert and responsive to the changing customer needs.

●Demonstrate daily a proper knowledge of customers products and services to formulate business strategies to drive revenue.

●Develop and implement account penetrations strategies to include

●Develop and implement account penetrations strategies to include regular business review for key customers to maximize sales.

●Show full compliance to company sales and pricing guidelines.

●Leverage all my resources and technical support teams.

●Document, analyze and understand impact of customers focused activities to increase productivity and sales within assigned market.

●Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival.

March 2010 to May 2016

CDWG

Government Account Manager

(SLED, Government)

●Develop sales strategies with Sales Directors based on sales and market trends.

●Develop and assign sales plans and territories for Account Manager Team.

●Coach and advise my team on strategies to improve sales and performance, achieve goals and meet or exceed expectations.

●Manage my resources for customers and technology specialist and vendor partner relationships.

●Participate in customer facing meetings and activities.

●Hire, train, coach and retain diverse sales team.

●Create and implement operating plans to achieve sales initiatives and segment goals

●Strategic Management: Manage monthly/quarterly sales and projections keep healthy pipeline

●Identify and assign resources, including annual Account Manager hiring forecast, Field Account Executives

●Collaborate with Account Executives to build account development plans and strategies.

●Sales Management: Monitor and measure performance of sales team.

●Continually manage and coach sales team towards goal attainment and customer satisfaction.

●Create a team-oriented sales environment that rewards success and supports continuous improvement.

●Participate in lead projects and task forces.

EDUCATION

Associates Degree, Business Management / Administration

Associates Degree, Hotel / Motel Management

CERTIFICATES

●Certificate, Business Management/Administration

●Certificate, Hotel/Motel Management

● FSAA Certification

● President’s Aware Honda of America

● Autodesk (7 different completions)

● Microsoft Partner Network Completion

● CDW Microsoft Sales Accreditation

● Adobe Creative Suite 5

● Symantec Enterprise Vault 8

● Symantec Backup Exec 2010

● Citrix CCSP 2011 for Desktop Virtualization

● VMware Certificates (variety)

ACCOMPLISHMENTS

●Closed 2018 at 145% to goal

●Equal Level single reseller on their purchasing platform

●Consortium's Columbus Board of Education Safety Gear 300 students

●Tripp-Lite $10,000 club (multiple months in a row)

●HP Higher Ed Top Seller 2017 & 2018

●Lenovo Higher Ed Top Seller 2018 - Atlantis Bahamas for 5 days

●Vice President of Lake County Marine Parent Support Group

●Catechism Teacher, 6th, 7th, and 8th graders

●Reactivation Contest - winner

●Virtual Sales Triathlon - winner

Skills

●Salesforce

●SAP

●AS400

●Mentoring,

●Training

●Coaching,

●Strong relationship building,

●Opportunity Solving,

●Ability to Multitask,

●Work in a team or individually

●SaaS

●Works with C-Level down to End-User

●Contracts

●Infrastructure

●SWAM, MBE

●Business Cases

●IT Hardware

●IT Software

Creativity, Interpersonal skills, Critical Thinking, Problem Solving, Public Speaking, Customer Service Skills, Teamwork Skills,

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