FEVEN MICHAEL

Tele.613-***-****

ado1kj@r.postjobfree.com

To obtain a customer service position as part of a strong and customer oriented

team.

EXPERIENCE

SEPTEMBER 2020- PRESENT

Monrrorine THE Loon, UCB Security

Responsibilities for monitoring the floors and other areas to prevent incidents.

© You have to communicate .

© You have to know your duty to be done as a gourd

ApriL 2018 - PRESENT

ALL AROUND WORKER, Tim Hortons

¢ Responsibilities for the position focus on customer satisfaction.

@ Served food to customers in a friendly and professional manner, responsible for

maintaining hygiene standards in the kitchen and dining area.

Aprit 2018 - AuGust 2018

HOUSEKEEPING, ALGONQUIN COLLEGE RESIDENCE

© Dusting and polishing furniture and fixtures.

© Cleaning and sanitising toilets,showers/bathtubs,countertops and sinks.

© vacuuming and cleaning carpets and rugs.

JuLy 2015 — Apri. 2017

RECEPTIONIST, BOLONGA HOTEL

Corresponded with clients through email, telephone and/or mail

Greeted customers and visitors in-person and via telephone

Answered questions and addressed, resolved or escalated issues to management personnel

in order to maintain customer satisfaction

Sepremper 2011 — JUNE 2013

TEACHER, CoMPANY

© Taught various subjects to school aged children

© Worked with other teachers and administrative staff to evaluate and revise elementary

school curriculum

Epucation

DrceMBER 2016

CoMPUTER SCIENCE CERTIFICATE, SMAP InstITUTE

Received in Asmara, Eritrea

JuLy 2011

CERTIFICATE OF TEACHING, TEACHERS TRAINING INSTITUTION

Received in Asmara, Eritrea

JuLy 2010

Hicu Scuoot Dietoma, BARKA SECONDARY SCHOOL

Received in Asmara, Eritrea

SKILLS

© Strong organizational skills © Hard working and trustworthy

© Excellent time management © Strong interpersonal skills

e Excellent customer service ¢_Punctual

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