Merchandise Clerk Customer Service Caregiver
Resume:
Laura Shuell
Fallon, NV *****
*************@*****.***
Work Experience
Caregiver
The Homestead - Fallon, NV
May 2021 to September 2021
Assist elderly with basic living needs- bathing, dressing, moving, transfers to and from bed, wheelchair. Cleaning rooms, laundry.
Cashier
Maverik Adventure Stop - Fallon, NV
August 2020 to April 2021
Maintain a clean and functional store. Sales with various tenders, stock inventory, and provide customer services.
SALES ASSOCIATE/CASHIER BIG 5 SPORTING
Big 5 Sporting Goods
November 2017 to April 2019
Progressive knowledge in retail operations, with strong proficiency in use of multiple point of sale technologies including bar code scanners, registers, credit/debit readers. Provide positive customer service with product knowledge. Pricing and stocking inventory of merchandise. Performs seasonal rotation and accountability of over $500,000 worth of inventory. HOME HEALTH CARE AID
2006 to 2017
Cared for individuals with disabilities in their own home. Care included housekeeping, medication administration, companionship, bathing and dressing, and assist with hospital after care. CASHIER/CREW
BURGER KING
2005 to 2006
Took customer orders and handled cash. Served food safely within serve safe guidelines. Cleaned and sanitized the restaurant.
GENERAL MERCHANDISE CLERK
FOOD LION
2000 to 2005
Provided exceptional customer service. Maintained inventory in back storage room. Ordered, stocked and rotated inventory on the store shelves.
FOOD LION
2000 to 2005
Managed financial record, facilitated the property of 16 units, handled leases contracts and presented empty units to new leases contracts.
VETRANARIAN ASSISTANT
ABC ANIMAL CLINIC
1992 to 1994
Checked in patients, pre-operative and post-operative assistance, record keeping, handled finances, auto clave instruments, inventory on supplies, patient scheduling, cleaning and sanitation of the clinic, and medication administration.
Education
GED in Certified Nursing Assistant
BARSTOW COMMUNITY COLLEGE/RIVERSIDE ADULT EDUCATION Skills
• Property management
• Writing skills
• Caregiving
• Home care
• Cleaning
Certifications and Licenses
CPR Certification
Additional Information
Skills & Abilities
CUSTOMER SERVICE
Over ten years of customer service experience in many different settings including retail grocery, home health care, day care, food service industry, and animal health care. Having patience and attentiveness with the ability to "read customers" has allowed me to have excellent customer service skills.
COMMUNICATION
• Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities. Empathic listener and persuasive speaker. Creative and factual writer. Excellent presentation and negotiation skills
MANAGMENT
• Performed inventory management, stocking and rotating of inventory. Managed financial records by reconciling accounts payable and accounts receivable in property management. Facilitated, maintained, and enforced contracts. Rectified disputes and the ability to oversee projects. Also have the ability to hold events to acquire new contracts and process applications.
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