Christina Fort
Profile
etail oriented and responsible individual with a background in customer service, banking, accounts receivables. Ability to quickly learn system environments, and work well with others.
2019-Present Coastline International Amityville, N
Customer Service Representative
Heavy phone & email contact with customers & sales reps
Order Entry
Process Quotes & extend existing Quotes
Track orders
Email order Acknowledgments to customer
Professional Experience
2005-2019 Topix Pharmacueticals Babylon, NY
Customer Service Representative
Heavy phone contact with customers and sales reps
Order entry
Respond to e-mails and process e-mail orders.
Process faxed orders
Quote prices & recommend new products
Process credits
Track orders from start to finish
2002 - 2005 Stepic Medical Corp. Hicksville, NY
Customer Service Representative
Heavy phone contact with customers and sales representatives
Price quoting and description of items to customers
Responsible for creating pricing sheets for sales representatives
Sales order entry, via phone and fax
Manage all price change entries to reflect on pricing sheets for various accounts
Matching all invoices and picking tickets, and filing them
2000 - 2002 Reco International Port Washington, NY
Accounts Receivable\Customer Service Representative
All deposits, including General Ledger account deposits, and post all checks/cash to customer accounts
Invoice data entry, sales order entry, and billing
Handling all aspects of customer orders, price quotes, payments, etc.
1997 - 2000 Coinmach Corporation Oceanside, NY
All aspects of Accounts Receivable
All deposits, including General Ledger account deposits
Cash postings
All adjustments
Daily reconciliation
Monthly billings
End of month closing
Administrative
Heavy customer contact on phone and in person. Supporting customers with problems and providing company information.
Answering phones for main switchboard
Maintaining appointments for all managers and salespersons.
Filing, typing, word processing
Creating new files and entering new sales orders in computer system
Responsible for inventory and ordering office supplies
1987 - 1997 Chase Manhattan Bank Oceanside, NY
Teller Supervisor:
Prepared for monthly auditors by ensuring all systems and bank procedures were in compliance
Responsible for dual control vaults; controlling the amount of branch cash allowed
Worked on platform intermittently resolving customer account issues and addressing inquiries on new product offerings.
Processing customer transactions and counting large sums of money daily
Responsible for any end-of-day problems when tellers are proving out their cash drawers
Responsible for finding any differences in cash shortages or overages
Technical Skills
Experienced, and knowledgeable in MS Windows, MS Office, MAS90, and AS400, Macola
P.O.BOX 1793
W. Babylon, NY 11704
Phone 516-***-****
E-mail: ********@***.***