Burhan Estates Eastleigh. ado1io@r.postjobfree.com, +254*********
Abdulbasit Khalid
Martial Status: Single
Objective
A highly organized and hard-working individual looking for a responsible position to gain practical experience.
Experience
2020-Present
Lamex’s Salon
Eastleigh, Nairobi
Salon Front-Desk Coordinator
Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
Booking and confirming appointments via phone and email
Processing transactions (cash and credit cards) and issuing receipts
Offering beverages and chatting with clients who are in the waiting area
Welcoming walk-ins, answering questions about services and scheduling appointments based on availability
Informing clients about new services and discounts
Updating client records with contact and billing details, appointments and services offered
Managing the call center
Maintaining a tidy reception area
Order business cards, brochures and stationery as needed
Managing staff and keeping records of timings and conduct
Reporting directly to the owner
2019-2020
Garissa Lounge
Eastleigh, Nairobi
Cell Phone Repair Associate
Ensure that all repairs preformed meet the company’s quality standards
Maintain cleanliness and professional appearance of store and repair stations while maintain a positive work environment
Support productivity by ensuring all request is being handled in a timely manner
Have the ability to work unsupervised while prioritizing and delivering timely, high-quality work
Run tests to assess the mobile phones' functionality
Install and update phone software
troubleshoot wiring problems
Education
2015-2019
Mutungoni Academy
Athi River, Nairobi, Kenya
Kenya Certificate of Secondary Education (KCSE)
Interests
Sports, history, music, traveling, movies, soccer
References
References are available on request.
Skills
Bilingual: Kiswahili and English
Active listening
Communication skills: both verbal and written
Computer skills
Customer service
Leadership
Problem-solving skills
Time management
Adaptability
Teamwork
People skills.
Collaboration talent.
Organizational skills
Able to work with minimal supervisions
Initiative
Sound Judgment in Decision Making