Mail Carrier Customer Service

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Resume .*.pdf ®

TRACY ANDERSON

** ********* ******, *: 843-***-**** ***************@******.***

SUMMARY

I'm fast quick leaner and work hard and good at what! do .

SKILLS

EXPERIENCE

02/2019 to Current

12/2014 to 08/2018

03/2002 to 12/2014

02/1995 to Current

10/1992 to 10/1998

© Training and mentoring

Delivery Driver

Amazon — Savannah, GA

¢ Drove up to [Number] miles daily using [Type] vehicle to deliver [Product or

Service].

¢ Demonstrated safe driving by observing all road rules, exercising caution in

unfamiliar areas and maintaining vehicle control.

e Completed [Number] pre- and post-trip truck inspections to report and

record any defects or malfunctions.

e Located and selected merchandise to verify against delivery sheet

specifications.

Covier

Fedex Express — Savannah, GA

e Prioritized [Task] and [Task] duties to meet deadlines and maintain quality

standards.

e Authored job processes and procedures to improve task prioritization and

completion.

Contract Mail Carrier

USPS — Beaufort, SC

e Transported materials from conveyor for quality assessment and

processing.

¢ Updated case files to reflect [Type] changes, maintaining confidentiality

and accuracy.

¢ Supervised employee petty cash drawer, documenting all transactions in

[Type] report.

e Resolved customer issues and concerns quickly to promote better service

and keep lines moving.

e Interacted with [Number] guests per day with friendly, patient manner to

deliver positive, fun experience.

* Delivered high level of customer service through prompt issue resolution

and dynamic attention to detail.

Owner Manager

TC Cleaning — Yemassee, SC

© Motivated team to accomplish business goals, overcome challenges and

exceed objectives.

* Created and executed marketing/PR campaigns, including new product

introductions and existing product development.

¢ Conducted activity-based analysis of busingss processes and made

recommendations based on findings.

e Identified key growth and contribution opportunities for business through

[Action] and [Action].

Cook Cashier Customer Service

McDonald's — Hilton Head Island, SC

© Cross-trained in [Type] and [Type] roles in order to provide skilled backup

for team members.

e Counted product stock to maintain inventory records.

¢ Restocked [Location] with silverware, straws, napkins and condiments.

e Processed customer payments quickly and returned exact change and

receipts.

e Worked closely with front-end staff to assist customers.

e Prepared food, including [Type], [Type] and [Type] items.

e¢ Unboxed new merchandise and added to shelves in accordance with

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