Manual tester

Ramya Chetla

Email: ********@*******************.*** Phone: 469-***-****

PROFESSIONAL SUMMARY

Having 7+ years of IT industry experience with 5 years of experience in Manual Testing with Web Applications, Mobile Applications and Client Server Application, API Testing and Automation Testing.

Experience in writing automated test scripts for selenium using java and have a good understanding of automation testing.

Firm knowledge of different phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) including Agile and Waterfall Methodology.

Proficient in preparing Test Plans, Test Scenarios and Test Cases for Manual as well as Automation Testing.

Experience in Smoke Testing, Functional Testing, Non-Functional Testing, Integration Testing, Regression Testing, System Testing and UAT.

Experience in working with IBM Rational Quality Manager (RQM) and HP ALM for test plan creation and monitoring test cases.

Proficient in all phases of Test Life Cycle from test planning to test cycle closure.

Good understanding of Unit, Acceptance, Black-box and White-box, Integration, Regression, System and User Acceptance Testing.

Experience in writing Test Scripts, Requirement Traceability Matrix (RTM) based on the business and functional requirements.

Experience in writing XPath to identify web elements on the application.

Experience working in different functional and non-functional testing strategies

Experience working with different browsers such as Chrome, Firefox, Internet Explorer (Edge) and Safari.

Expertise in analyzing User Requirements, Functional and Technical Specifications.

Experience working in Agile Methodology where I have involved in performing testing in different environments before the application is sent to production.

Experience working in Test Driven Development (TDD).

Ability to interact with developers and other test leads to maintain a detail status/documentation.

Good understanding of Java concepts.

Experience in using various databases such as Oracle and MySQL.

Experience in working with IDEs like Eclipse and IntelliJ.

Experience in working with desktop operating systems such as Windows, Mac OS, Linux.

Experience in working with different mobile operating systems such as iOS and Android.

Experience in working with different watches, phones, and tablets. Also worked on devices with different screen sizes.

Ability to work in team environment or independently and able to lead or manage the team.

Ability to perform in tight deadlines, deliver quality work and adaptable to ever changing priorities.

Have a great motivation to learn new skills/technologies, fast learner, committed and a smart worker.

Ability to communicate effectively and extensively with anyone, excellent interpersonal and presentation skills.

TECHNICAL SKILLS

Testing Tools: Quality Center, QTP and IBM Clear Quest.

Scripting Tools: Java Script, VB Script, and Shell-Scripting.

Languages: C, C++, SQL, PL/SQL, HTML and TSL.

Front-end tools: Developer 2000 and Visual Basic.

Databases: Oracle, SQL Server 2000/2005/2008, MS-Access.

Servers: Java Web Server and Web Logic.

Internet Protocols: TCP/IP, FTP.

Hardware: IBM PC and Compatibles and HP.

Operating Systems: Windows 2000/2003 /Vista/XP and UNIX.

EXPERIENCE SUMMARY

Client: Garmin, KS Jan. 2021 – Present

Role: Software Quality Specialist

Roles & Responsibilities:

Worked on doing the Web Testing for the applications in the project.

Designed and executed efficient manual test cases based on analysis of Business requirements.

Tested Services that are developed by the developers to make sure that the services are running as expected.

Made sure all the scenarios and exceptions are tested while performing API testing.

Performed Functional Testing as per the requirements and made sure the output is correct.

Experience working with tools like Postman and Talend for API testing.

Experience in writing queries to perform CRUD operations in MySQL database.

Tested Garmin products and made sure the applications are working as per the requirements.

Written Selenium Automated test cases in Java using Eclipse IDE.

Maintained Selenium test scripts and modified them appropriately when and where needed with the changes in the requirements.

Interacted with developers and business users to communicate defects and actively participated in replicating the bugs.

Performed regression and smoke testing for the applications.

Experience in working with tools like JIRA for tracking the defects and updating the test results.

Maintain Traceability Matrix to ensure all conditions are covered in the Test Cases.

Performed Hardware and Software Compatibility Testing for the applications developed to make sure they are properly functioning on different Garmin devices and different OS versions.

Performed testing on different mobile devices and always made sure that the application is working properly on different devices.

Tested application to make sure it is working as expected across all browsers and supported mobile devices for a particular Garmin Device.

Worked in the Agile Scrum Methodology environment and attended daily standup meetings along with the team.

Reviewed and Analyzed user requirements.

Client: Sprint, KS May. 2020 – Dec. 2020

Role: Software QA Tester

Roles & Responsibilities:

Worked on doing the Web Testing for the applications in the project.

Involved in Preparation, Reviewing and Execution of test cases.

Involved in writing Test Plan for the web application after analyzing the specifications and business requirements

Performed End-to-End Manual Testing of the application.

Wrote several Test Cases for testing various functionalities.

Security testing ensured the application business logic and helped identify and patch all the vulnerabilities of the application.

Planned and documented Test cases for Functionality, Security, Performance, Database and Acceptance testing.

Developed Test cases and Test scripts to fully validate the functionality and ensure that the application meets all the security and privacy requirements.

Participated in the test environment setup and in ensuring that the facilities, test tools and scripts are in place to successful perform the required testing effort.

Wrote SQL Statements to extract Data from Tables and to verify the output Data of the reports.

Created and executed automated test scripts.

Involved in User Interface testing, Usability Testing, Functionality Testing and Smoke Testing of the application.

Conducted User Acceptance Testing before the initial release when the project reached the final phase prior to deployment.

Monitored and planned tests and test scripts using Quality Center and used its bug reporting capabilities to track document bugs.

Provided complete information to the developers to understand the bug, get an idea of its severity and about its reproducibility.

Performed compatibility testing on various browsers and operating systems to ensure excellent user acceptance.

Created test cases as well as modified and reviewed test cases developed by other testers.

Perform installation, maintenance, and system support for testing tools. Wrote test cases and test scripts for functional and integration testing.

Client: Infosys Nov. 2018 – Mar. 2020

Role: Test Analyst

Roles & Responsibilities:

Extensively worked in manually testing the entire application and reporting bugs.

Performed Manual Testing on the Application for most of the part by maintaining the manual test suites and scenarios.

Developed Automation tests with Selenium in Java.

Performed functional as well as Accessibility Testing.

Designed the efficient manual test cases based on analysis of Business Requirements, Functional Specs, Use Cases, Supporting documents.

Interacted with developers and business users to communicate defects and actively participated in replicating the bugs.

Good understanding of Automation Testing concepts and a strong knowledge in writing XPath to find the elements on the User Interface (UI).

Always made sure that the application is working on different browsers like Chrome, Firefox and Internet Explorer (Edge).

Written Selenium Automation test scripts in Java using Eclipse IDE.

Experience in working with tools like JIRA for development work and defects tracking.

Maintain Traceability Matrix to ensure all conditions are covered in the Test Cases.

Worked in Agile methodology environment while attending standup meetings with the team to discuss status.

Experience in working with IBM Ration Quality Manager (RQM) for maintaining and tracking defects.

Created Test Plans, made Test Estimates and Monitored test status using IBM RQM.

Reviewed and Analyzed user requirements.

Client: Mindtree Nov. 2015 – Oct. 2018

Role: Test Engineer

Roles and Responsibilities:

•Managing Application Tool which are related to Microsoft Project.

•Giving them 100% service to all the O365, users without any downtime.

•Owning the complete service of O365 users and see to that all the servers are patched without any issues.

•Providing authentication to all the users who are part of Xbox users, outlook, login.live.com, account.live.com users

•Managing all the MSM Site related to different application which are supported by Microsoft project.

•Microsoft Account is a Centralized authentication for single sign on and account management.

•Maintaining 1000+, 2012 servers including production, Int and PST Environments.

•Apply MSN Security Patch for PROD, Int and PST servers with the help of power shell scripts.

•Trouble shooting SQL Servers and Backend servers like blocking, replication issues, long running jobs.

•WEB Store deployments, promote, demote, standby by failover and failback.

•Monthly DTR (Disaster recovery) Activities, Restore 500 + Databases in Terabytes.

•Performance related activities.

•Analyzed the Incident volume and delivered value adds through Problem Management to reduce the ticket volume

•Checking the network traffic with the help of passport monitoring tool.

•Change passwords quarterly on Front end and Back-end servers.

•Check for alerts that are fired with the automation of scripts and take necessary action.

•Creating RFC's and Tasks for the production changes.

•Creates the accounts and assigning roles to the requestor as per the request, by using Sapi calls.

•Attend daily calls with the customer about the project.

Client: Indi Technology Apr. 2014 – Sep. 2015

Role: Test Engineer

Roles and Responsibilities:

•Responsible for creating complete test cases, test plans, test data, and reporting status ensuring accurate coverage of requirements and business processes

•Responsible for creating complete test cases, test plans

•Analyzing requirements and creating and executing test cases

•Performing manual testing by performing the operations mentioned in the design steps. Compared the expected results with the actual outcome and recorded the results.

•Working with the Development team for process improvement and release planning

•Defect Management Using ALM

•Involved in different phase of testing i.e., System, Integration Testing, Functional Testing, Regression Testing, and Smoke Testing.

•Preparation of Bug summary reports.

CERTIFICATIONS:

Completed Microsoft Azure 70-533 certification.

AWARDS AND REWARDS:

Received “Star Performer Award” (the most prominent award issued on yearly basis) for exceptional performance during peak 2016.

Received many appreciations from client for the deliverables.

Received Awards from the higher management for the good work.

ACADEMICS

Bachelor of Technology in Electronics and Communications Engineering from Vaagdevi College of Engineering, with 73.7% in 2015.

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