Contact Centre Services

Sabata Ennet Motlalane

Personal Details:

Gender: Male D.O.B: 19/05/1999

Nationality: South African Email: ado1el@r.postjobfree.com

Phone no: 082-***-**** Linkedin: Sabata Motlalane

Criminal Record: None

Address: 48 7th Avenue Bez Valley, JHB, 2094

Languages: Home; Sesotho, Second (proficient); English, Other; Afrikaans, Isizulu, and Tsonga.

Summary:

I am a dedicated visionary with over two years of experience as a community liaison officer on road reconstruction projects and over two years of experience as a casual worker for a manufacturing warehouse. I have been both an apprentice and a leader throughout my work career which earned me efficient Communication, People, Organising and Adaptive skills. I am currently studying towards a Contact centre services certificate.

Soft Skills: Expert.

- Maintaining work standards.

- Liaising between stakeholders.

Hard skills: Expert.

- Computer literate (Microsoft Word, Excel, PowerPoint).

- Time Management.

- Organizing and Reporting.

- Correctly receiving and relaying information.

- Communication.

Work Experience:

Pelham Plastics PTY LTD (10-10-2019/31-01-2020).

Position: Casual worker

- Assisted my supervisor with Stock taking.

- Packed material accordingly.

- Operating sheet metal machinery (Cutting, Punching, Notching, Pressing).

Reference: Mr Dennis(Supervisor) Contact: 060-***-****

Mdina Engineering (20-10-2018/14-12-2018) and KPG Surfacing and Civils cc (01-04-2019/13-07-2019).

Position: Community Liaison Officer (Road Reconstruction)

- Assisted with implementing daily scope of work when I was requested to.

- Recruited and led a team of 7 on site.

- Managed my teams’ work and contracts.

- Resolved community grievances and maintained good relations between community members and contractors.

References: Mr Bonga(mdina supervisor) Contact: 081-***-****

Mr Nico(KPG Boss) Contact: 082-***-****

Accomplishments:

- Supervised two road reconstruction projects.

- Represented my community during the reconstruction of two local roads.

- Commended by the site foreman for my perfect attendance and well treatment of my team.

Education:

High School attended: Athlone Boys High School.

Highest grade passed: Bachelors pass in Grade 12.

Subjects: English, Mathematics, Business Studies, Afrikaans, History, Life Sciences.

Duration: 13-01-2013/04-12-2017

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