Social Media Bishop
Resume:
Maria prem A
Senior Process Executive
To work in a globally competitive environment on challenging assignments and give Quality Assured Performance that shall yield the benefits of job satisfaction and as well as steady professional growth. *****************@*****.**
m
Coimbatore
SKILLS
Quick Adaptability
Team work
Emotional Intelligence
Creativity
Ability to multi-task and
detailed-oriented
LANGUAGES
English
Full Professional Proficiency
Tamil
Full Professional Proficiency
INTERESTS
Photography Music
Travel
WORK EXPERIENCE
PROCESS EXECUTIVE
Infosys - Bangalore
04/2016 - 04/2017, Bangalore
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders. Listening attentively to the caller needs to ensure a positive customer experience. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
SENIOR PROCESS EXECUTIVE
Cognizant Technology Solutions
05/2017 - 01/2021, Coimbatore
Benefit Configuration for Line of Businesses such as HMO, PPO, POS, Dental and Vision. Anthem the Benefits Configuration Analyst (SPIDER) is accountable for coding the member’s eligible benefits in multiple client’s internal tool by interpreting the benefits quoted in the Benefit summary provided. This would be used starting from creating, auditing the medical proxy ID's. Performed credentials for healthcare professionals Gathered and verified all required customer information for tracking process Competent on customer service management database. Ran QA check on all the cases for accurate output. Always met target on competing credentials Managed time efficiently. High level of organizational skills and ability to prioritize, handle multiple tasks and roles involving client engagement, employee engagement, service delivery and program management and ability to work under tight deadlines.
Own business
SIXTENSWAY
03/2021 - Present, Coimbatore
Cosmetics and Beauty products
Sales
Stock clearance
Maintaining the company's page in social media and creating and posting the posts for our company reach
EDUCATION
HSS
SRI ARN Matriculation Higher Secondary School
06/2010 - 04/2012,
B.sc (Visual communication)
C.S.I Bishop Appaswamy College Of Arts and Science ACHIEVEMENTS
Initiated NSS camp
Conducted 10 days social awareness in a puluvapatti village in Coimbatore to create awareness about cleanliness
, the importance of education and diseases. Also organised the process of cleaning the entire village Achievements/Tasks
Job Summary
Manager at sixtensway
Contact this candidate