Curriculum Vitae of Devon Stokes

Panorama Road, The Reeds, Centurion

Pretoria

083-***-****

ado1cm@r.postjobfree.com

DEVON STOKES

EXPERIENCE

ESCAPE ROOM GAME CONTROLLER – HASHTAG ESCAPE

January 2017 – October 5, 2021

Location: Norwood, Gauteng

My duties for the escape room were mainly focused on providing customer service to the customers.

Groups of people up to 20 would make a booking for the service and I would be wholly responsible for handling their arrival and welcoming.

This service started with me providing a briefing session with every team before they enter the designated escape room. I would also give them enough insight into the types of expected puzzles, locks and various ways on how to start their escape from the room.

Once the game has begun, I will monitor the teams progress throughout the game and send them clues/hints on a computer screen inside the escape rooms, either when they are stuck or not enjoying the game. I have consistently strived towards

creating a well-received customer experience for people of any age.

I handled payment with clients through Yoco payments, cash payments and electronic barcode payments (snapscan and zapper) and invoicing of clients.

Bartender – Boho Café, division of Manor Gardens Collective

Date: February 28th, 2021 – Current

Location: The Gardens, Norwood, Gauteng

My responsibilities include preparing alcoholic or non-alcoholic beverages for bar and patrons.

Interacting with customers, taking orders and serving food and drinks.

Assessing bar customers’ needs and preferences and making recommendations.

Setting up the venue for private functions with individual creativity and attention. Welcoming guests and assisting patrons with information on products and services offered by Manor Gardens Collective, which includes any food, drinks, optometry, fashion, and nail bar service inquiries.

Restock and replenish bar inventory and supplies with due diligence.

Always remaining guest focused and consistently nurturing an excellent guest experience.

Comply with all food and beverage regulations as per government agreed upon standards.

EDUCATION

JEPPE HIGH SCHOOL FOR BOYS, CLASS OF 2015, MATRIC CERTIFICATE

Bachelors-degree pass

Currently Studying a Bachelors-degree in Marketing Management at Boston City Campus Bedfordview.

Subjects that have been passed already:

Brand Management 1

Financial Management 1, 1B, 2 and 3

Marketing Management 1 and 2

Entrepreneurship 1,2 and 3

Business Management 1,2 and 3

Marketing Research

Industrial Psychology 1,2 and 3

Economics 1

Company law 1

Project Management 1

Work integrated learning Program

ABOUT ME

I am currently 24 years old and stay in Centurion.

I am highly motivated every day to work hard to achieve my success in my field of occupation.

I can work well with others and adapt to work pressures or deadlines for targets.

Time management is of much importance to me.

I have a select range of technical and computer skills, in which I work with consistently with Excel, PowerPoint, MS Word.

I believe I am very good at data analysis, with standard quick graphic design and have a basic understanding and practice of accounting at tertiary levels.

I am also proficient at Customer Relationship Management and customer retention strategies.

English is my first language and I am proficient in English writing skills.

I have strong working knowledge of social media and its various platforms.

I am responsible, meticulous, and importantly extremely trustworthy.

REFERENCES

HASHTAG ESCAPE

Puzzle Master – Chris Tsatsarolakis

072-***-****

Jade Crystal De Andrade

Owner of Boho Café and Manager at Manor Gardens Collective

071-***-****

Curriculum Vitae of Devon Lee Stokes 2021

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