Cathy M. Armbrester

*** ********** ***** **, ******* 30038

Ph: 954-***-****• ado15f@r.postjobfree.com

SKILLS SUMMARY

Type 45 wpm

Data Entry 7000 keystrokes / 10 Key

Inbound/ Outbound Customer Service

Knowledge of MS Word, PowerPoint, Outlook, Excel

EMPLOYMENT HISTORY

Kanner & Pintaluga, P.A., Atlanta GA

Mail Clerk and Legal Assistant

01/19 - 07/20

Responsible for mail pick up and distribution, logged mail into required systems, Shipped mail to necessary recipients. Processing checks, requesting medical records and bills, prep for mediation and deposition. Meals on Wheels South Florida (Summer BreakSpot) Fort Lauderdale, Fl Site Supervisor Summer Camp 06/14 - 08/18

Coordinated summer activities, field trips, and healthy meal service distribution for youth 18 and under. Summer BreakSpot Program collaborates with such organizations (South Florida Hunger Coalition, Children's Services Council of Broward County, Broward Sheriff's Office, YMCA of South Florida / Y-Fit Program, Swim Central, See The World Vision Clinic)

Florida Foreclosure Attorneys, Boca Raton Florida 12/12 - 07/15 Legal Assistant

Responsible for requesting reinstatement and payoff figures, Allocated Fees and Costs, Processed checks, Received and placed calls to Borrowers and Clients, Used VenderScape, LPS, Real Resolutions, and Lenstar to assist in completing responsibilities.

Inktel Direct, Tamarac, FL Walmart.com Account 11/10 – 10/12 Customer Service/ Sales Representative

Inbound/Outbound Customer Service Representative, Provided detailed customer account information, Set-up online accounts, Inbound/Promotional Sales, Up-sales, Placed on-line orders, Track orders, provided details of delivery, Customer Retention, Customer Appreciation Resolved billing/technical issues, Customer complaints EDUCATION

Florida Memorial College 1/96-6/00

Education Major: Completed 80 credits, Non-Graduate