Beaver Dam Front Desk

E: **********@*****.*** 702-***-**** A: Littlefield, AZ 86432

PROFESSIONAL SUMMARY

Caring, and dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Committed to caring for both parents, 9 (Nine) years in home healthcare. Dedicated to delivering consistent and focused attention to client safety, comfort and dignity. Well-versed in direct patient care and recordkeeping with passion for helping others.

WORK HISTORY

John Simon - In-Home Caregiver

Littlefield, AZ

07/2011 - 03/2020

Eureka Casino - Bingo/Shift Manager

Mesquite, NV

06/2004 - 07/2011

Beaver Dam Bar And Grill - Head Bartender

Littlefield, AZ

07/2003 - 10/2006

SKILLS

EDUCATION

Tooele High School

Tooele, UT

1977

High School Diploma

Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

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Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

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Provided mobility assistance such as walking and regular exercising.

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Trained and mentored new employees to maximize team performance.

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Managed schedules, accepted time off requests and found coverage for short shifts.

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Excelled in every store position and regularly backed up front-line staff.

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Worked closely with team members to schedule breaks and shifts to meet state regulations.

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Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.

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• Poured and prepared mixed drinks for many customers daily. Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

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• Community integration

• Clinical quality program standards

• First aid and safety

• Progress documentation

• Care plan assessment

• Medication Administration

SB / SHERRY BRITO

Falcon Ridge Hotel - Night Audit/Front Desk Associate Mesquite, NV

08/2001 - 08/2004

Virgin River Casino - Bingo Agent

Mesquite, NV

04/1995 - 04/2000

Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

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Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

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Used internal software to process reservations, check-ins and check-outs.

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• Quoted prices and credit terms to prepare sales contracts. Handled and resolved customer complaints, and did so in a reasonable time frame,

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Compiled lists of potential clients to develop and expand book of business.

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