ACTIVE TS / SCI CLEARANCE

Core Values:

Focus on the customer and the organization's success. A servant leader building trust through accountability. A problem-solver, communicates clearly, makes challenging decisions, creates a transparent shared vision, encourages, supports diversity, and connects people to achieve value realization.

About:

In 2006, Mr. Gonzales sold his first startup, TakeOverPayments.Net (TOPs). He continues to learn by partnering with startups in diverse sectors in financial technology (FINTECH), ecommerce, news and trends, and product development.

In 2018, Mr. Gonzales was appointed as a US Government Senior Executive Leadership Civilian by a Major General (2-Star).

Mr. Gonzales has over 20-years of information technology experience providing vision and leadership in various industries, Government (Joint, Foreign & Domestic), Universities, and Private Sectors. His work has focused on creating a sustainable competitive advantage by aligning business and technology strategies, processes and partnering with internal and external stakeholders to identify actions-impacts-result solutions that deliver rapid change and sustained value.

Mr. Gonzales has extensive IT transformation experience, sustainability, and continual service improvement (CSI), along with solid backgrounds in enterprise architecture (DODAF), information management, information security (cyber), risk management, governance planning, organizational change management (OCM), ecommerce, and product life cycle.

Mr. Gonzales has collaborated with communities of interest (COI) across a diverse spectrum on collective product management, strategic planning, advocacy (support), problem management and solution, process improvement, and reengineering, training mechanisms, business development, and delivery.

Experience:

Supervisory Information Systems (INFOSEC/INTEL)

US Department of Defense (DoD), Langley, VA, Sept 2018 to Present (40 Hr.-Wks).

Lead and oversee technology strategic direction (vision), strategy, architecture, policy, and cyber security servicing 700+ workforce, and overseeing budget formation for a large complex defense organization.

Oversee technology product lifecycle from change, configuration, release, and management (CCRM) in Intelligence, IoT, AI/ML (IC apps), Cloud (AWS, Azure, O365), Modeling & Simulation (M&S), Data Architecture (Project Server-Power BI), Mobile (M&S), Robotics (UW, Sky), Edge computing, Virtualization (VMware), Microservices/SOA, and Automation (IC app).

Oversee information security audits (RMFNIST, cybersecurity, threats, incident management, assessments, DCO/OCO)

Oversee organizational change management (OCM), IT service management (ITSM), continuous service improvement (CSI), data architecture & analysis, and enterprise architecture (DoDAF) across organizations.

Oversee workforce development and training processes from initial to intelligence target analyst.

Engage and report to stakeholders and comply and align with policy, guidance from CYBERCOM, CSSP, JF HQ DODIN

Program Manager

Alion Science, Portsmouth, VA, Nov 2017 to Sept 2018 (40 Hr.-Wks).

Successfully audited 5 Navy ships through a Cyber Risk Mitigation Process (Risk Management Framework).

Successfully led 200+ people and oversaw 2 Cyber Security Tabletop (CTT) Events by improving the Communication mediums, information security processes, and Collaboration efforts across a diverse team of experts.

Oversee vision, strategy to lead teams (200+ people) comprising of leaders, technical, government, and universities, a diverse skill-sets of experts through the Risk Management Framework (RMF) auditing 5 Navy ships via two cyber simulation tabletops (CTT). I led the initial, plan, execute, monitored/delivered the program through collaboration and standard methodologies.

Conduct business development and contract negotiations in Policy creation, RMF, contractor/mitigation shall statements.

Director, Service Management

ASM, Chesapeake, VA, July 2017 to Oct 2017 (40 Hr.-Wks).

Reduced training from 3 weeks to 3 days.

Oversaw all technology transformation, process improvement, architectural framework, and budget formation of a 400 personnel Call Center.

Made systems efficient by reengineering Service Management processes and technologies to work in a service-oriented architecture (SOA) framework.

Tools used: ServiceNow, SharePoint, and RingCentral.

Senior Enterprise Architect (ITSM, Service Desk)

Prosoft, Portsmouth, VA, Dec 2016 to June 2017 (40 Hr.-Wks).

Oversaw all IT Service Management (ITSM) transformation and product delivery of a “1-Stop” Service Desk product, improving efficiencies of a critical Shipyard's Service-Help Desk by connecting with diverse departments, leveraging products, and exceeding SLA.

* Matured the Service Desk/Help Desk from Legacy-based to a “1-stop” application system.

Identified critical factors: Incident Management, Service Request Management, Asset Management, Financial Management, and Project Management (Ship Level Support).

Led a case analysis to assess various ITSM products: Budget/Cost; Estimated Completion Dates (ECD); Level of Effort (LOE); Risks; Benefits; Deliverables; Technical Gaps; and ROI.

Assess ITSM products: ServiceNow, BMC Remedy, SharePoint, etc.

We connected with diverse departments: Architecture, DevOps, Training, and Quality Assurance/Quality Control (QA/QC).

Conduct business development and contract negotiations to implement a governance plan.

Principal Information Architect (Service and Configuration Management)

MacAulay-Brown (MacB), Suffolk, VA, Oct 2014 to Nov 2016 (40 Hr.-Wks).

Responsible for all aspects of ITSM transformation and product delivery of a 1-Stop Service Desk SaaS product and improved the incidents management of a critical DoD Cyber Command.

Connected with departments, leveraged products, and exceeded SLA.

* Received a "Token of Appreciation" from Captain William Chase, Commander, NETWARCOM, for my work in improving the process, workforce training, and maturing the technology of the ITSM Dept to service the Command.

Direct and connect with all departments to mature NETWARCOM's service management and collaboration system, communication plan, governance plan, and training initiative, adhering to ITIL, DODAF, and Knowledge Management (KM).

Conduct business development and negotiated an additional 1-year contract to continue said service.

Senior Enterprise Architect (ITSM, DODAF)

CACI, Norfolk, VA, Nov 2013 to Oct 2014 (40 Hr.-Wks).

Oversaw the design and deployment of a SharePoint collaboration SaaS product making data management efficient by deploying a dashboard mechanism for effective reporting and decision making.

Supported two (2) carrier strike groups established a contract to oversee an enterprise architecture department implementation using DODAF to deliver improved daily operational critical processes across all departments.

Implemented technology usability using common industry methodology trends (ITIL, DODAF, KM). This improved information efficiency by 70%.

Conduct business development and negotiated an enterprise architecture service contract.

Program Manager, Enterprise Architecture (DODAF)

RX-JV, Norfolk, VA, Aug 2013 to Nov 2013 (40 Hr.-Wks).

Oversaw all process improvement activities for a financial management operation.

Deployed enterprise architecture (DODAF) artifacts, utilizing existing technology to manage content and data (SharePoint) to produce business intelligence (BI) for effective business decisions, in addition, delivered a mature training mechanism.

Direct and collaborate with the Architectural Team and SharePoint Team to mature and reengineer USTRANSCOM JECC processes across the financial department, inventory department, training teams, and technical support department.

Division Manager / Lead Knowledge Manager (CCRM)

CGI, Hampton, VA, Dec 2012 to May 2013 (40 Hr.-Wks).

Oversaw the design and delivery of a 1-stop Help Desk product system to support 4 Army Commands.

Direct and connect with diverse departments through the implementation of BMC Remedy and SharePoint Products.

Oversee the establishment of a strategy and governance plan across the Change, Configuration, and Release Departments.

Conduct business development and contract negotiations to implement a said solution from 1 to 4 Army Commands.

Senior Enterprise Architect (DODAF)

SimIS, Portsmouth, VA, Oct 2012 to Dec 2012 (40 Hr.-Wks).

Oversaw executable enterprise architecture frameworks' maturity and developed virtual, constructive training platforms for government and healthcare organizations.

Direct and collaborate with Joint Enterprise Architects and Modeling & Simulation (M&S) designers to deliver DODAF executable architectures and modeling and simulation (M&S) design products for continuous QA/QC, Virtual Constructive Training for government and private organizations.

Director, Product Delivery

Loyola, Newport News, VA, Mar 2012 to Oct 2012 (40 Hr.-Wks).

Oversaw product delivery and budget management of four federated modeling and simulation (M&S) events.

Oversaw virtual portfolio/product testing and evaluations, assessments, operational research, future planning, and war-game initiatives.

Oversaw the implementation, gathering, categorization, analysis, and synthesis of configuration items (assets, big-data) into the modeling and simulation product, Joint Theater Level Simulation (JTLS), collaborating with Roland's & Associates.

Oversaw the strategy plan for the Army's Future Warfare Division (FWD) to perform analysis, assessments, and lessons learned addressing joint activities and land, air, maritime, cyber, and military capability requirements.

Conduct business development and contract negotiations to use JTLS as the primary product for future events.

Program Manager, Product Life Cycle

Unisys, Norfolk, VA, Aug 2008 to Nov 2011 (40 Hr.-Wks).

Oversaw product vision, strategy, and delivery of C2 Core (Command, Control), Joint SaaS Product to build automated applications.

Oversaw the coalition activities with all DOD Services, US Agencies, and Contractors, including Universities, to support the Joint Staff J87 throughout the System Development Lifecycle (SDLC), delivering DODAF artifacts and a governance plan.

Oversaw product life cycle through discovery, design-build-scale changes, customer feedback, and sustain management.

Conduct business development and contract negotiations to formulate a governance plan for the C2 Core implementation.

Program Manager (Requirements & Planning)

SAIC, Norfolk, VA, Jan 2008 to Aug 2008 (40 Hr.-Wks).

Oversaw retention processes of various programs into interoperability and budget formation from $37M to $15M.

Led the development and coalition activities of NATO's new Enterprise Architecture Framework using the US version, DODAF, as a baseline.

Received a "Certification of Appreciation" from General James Mattis, Supreme ACT Commander, NATO, for my work in reducing the total program budget from $37M to $15M by encapsulating programs to work interoperably.

We created a coalition with NATO Nations to establish a standard, common enterprise architecture for process improvement.

Oversee the development of a secure SharePoint collaboration product.

Chief Information Officer (CIO), Co-Founder, Partner

TakeOverPayments.Net, Virtual/Remote, May 2002 to Feb 2006 (Part-Time, <40 Hr.-Wks).

Design and deployed TakeOverPayments.Net (TOPs) a startup, an online-classified SaaS product to post various take over-payment/assume payment content.

Campaigned for private equity, advisory boards, managed private investors, and budget formation and process.

* Co-Founder/CIO of TakeOverPayments.Net. 2006 sold to BBA, a subsidiary of Century 21 Real Estate. 2008 bought back the URL, as per SLA to operate the same model by Jan/2025.

Oversee all aspects of technical requirements, including software development, business intelligence, content, and data development and management, operational support, infrastructure, marketing (Social, Direct, and AdSense, using a Know, Like, Trust (KLT) model, product and content production.

Oversaw an international virtual team to design and deploy an automated SaaS product.

Generated 1.5 million views a day/30 Million a month. Generated revenue via online ads, front-end, and back-end affiliates and partnerships, and customer data sets.

Conduct business development and contract negotiations to utilize external subject matter experts (SME) to meet goals.

Other Accomplishments:

Collaborated, Consulted, and Advised Department of Defense (DoD) services, such as Army, Navy, USMC, USAF, Joint Forces (JF HQ DODIN, Joint Staff), Interagency (CIA, NSA, NASIC, NGA, NASA, Kessel Run), Multinational (NATO), Department of Commerce (DoC), Academia (Georgia Tech, MIT, Mitre, Carnegie Mellon), and the Private Sector (Sentara Health Systems, and startups in Finance, Education, eCommerce, and Products).

Oversaw the Navy-Marine Corps Intranet (NMCI) servicing approx. 5,000 users, 7 Navy Commands, and led 26 sub-contractors through a mature plan, logistics (from-to), change, configuration, release, and management (CCRM) of 7,000+ passive/active assets/products via phases (staging, re-imaging, install, testing, and delivery).

The United States Air Force (USAF) Essay Winner 2020. From Air Force Association (AFA).

Conducted business development and established various contract negotiations with government, private, and SME.

Education:

Master's course in Joint Command, Control, Communications, Computer, and Intelligence/Cyber (JC4I/C), TS/SCI level, National Defense University / Joint Forces Staff College, Norfolk, VA, 2019.

Bachelor’s in Business Administration, Saint Leo University, 1997.

Contact this candidate