Customer Service Professional with Medical Knowledge a
Resume:
Erin Faith Carlson
Lacey, WA *8503
ado0wo@r.postjobfree.com
Employment
Self Employed
Piano Teacher
Dates: January 2018- December 2020
Duties: Teaching piano and music theory to students at home or traveling to theirs, weekly and bi-weekly lessons
Express Temp Agency
Clerical and Administrative Assistant Work
Dates: March 2017- May 2017
Duties: Data entry, multi-line telephone answering, Microsoft office, medical terminology/beginning coding, HIPPA training and compliance, customer service, food handling, serving
Macy's/Clinique
Job Title: Cosmetic Associate
Dates: June 2011- November 2011
Duties: Booking client appointments, customer makeup application, makeup and skincare classes, cash register balancing, cash handling, meeting sales goals, maintaining customer rapport
Timberland Bank
Job Title: CSR/Internal Accounts Auditor/Vault Teller
Dates: October 2007-April 1st, 2011
Duties: Vault and mini vault teller, cash handling, customer service, data entry, assisting loan officers and payments, internal dormant accounts auditor for all branches, opening new personal, business, C.D., and I.R.A accounts
Dominic's Coffee Co.
Job Title: Barista
Dates: January 2007- March 2007
Duties: Espresso drinks, cash handling, 10-key, customer service, responsible for opening and closing, balancing cash register
Dinners Done/Occasions Catering
Job Title: Assistant Food Prep., Session Hostess and Manager, Server, and Office Assistant
Dates: February 2006- January 2007
Duties: Preparing food, greeting and helping clients prepare meals to take home, cashiering, office work, serving for weddings/events
Perfect Pear Painting Studio
Job Title: Helping Customers
Dates: December 29, 2005- April 2006
Duties: Assisting customers with painting ceramics, cashiering, cleaning, opening and closing duties, helped business open by doing demo art work and set up
Copper Moon Massage Therapy
Job Title: Office Assistant Manager
Dates: July 2004- November 30, 2004
Duties: Opening business in mornings, copying and filing patient medical charts, accounts receivable, appointment scheduling, answering phones, word processing, cash handling
Education
New Market Vocational Skills Center
Graduated June 2004 4.0 GPA
Professional Medical Careers Course and Nursing Assistant Certification for WA State
Nursing Assistant Certification for Washington State
50+ volunteer hours at Providence Medical Warehouse
Skills
Barista and food service (7 years)
Customer service (10+years)
Cash handling/cashier (10+years)
85 wpm typing/95% accuracy
Microsoft Office 365 and 10 proficient
Accounts receivable and payable
Multi-line and call center telephone
Internal auditing for dormant bank accounts
Medical terminology knowledge
Phlebotomy studied at South Puget Sound Community College
HIV/AIDS and Bloodborne Pathogen training
Washington State driver's license with clean driving record and personal insurance
References Available Upon Request
Contact this candidate