Installation Project It Technician

CURRICULUM VITAE

TIMOTHY NII MARTEY MENSAH

Email: ado0hb@r.postjobfree.com, ado0hb@r.postjobfree.com, ado0hb@r.postjobfree.com P.O. Box MP 694 Mamprobi Accra

Digital Address: GA-403-4250 Gbawe Street Mataheko Flamingo Phone Contact: +233*********

PERSONAL SUMMARY

To pursue a professional adequate developing and challenging career in both information technology and cybersecurity environments. An experienced IT and cyber security system engineer professional with a demonstrated record of providing special technical and helpdesk support to a selection of organisations. Such experience has developed personal confidence to achieve high competence in both work and education. Am a highly committed individual with a focus on extensive frontline client support and well versed in resolving technical IT issues, brainstorming to find a lasting solution to problems. Possessing excellent cybersecurity knowledge by educating staff about cyber awareness and the need for adapting well established cyber hygiene within the work routine. A well organized individual and proactive in providing timely, efficient and accurate support required by any organization. Presently having completed a new area of study in MSc Cyber Security from the University of Central Lancashire in Cyprus. Seeking to acquire a role that can challenge one to implement new knowledge that may be required increases the reputation of any suitable organization. WORK HISTORY

MASARI GROUP

IT Support and Promoter

14th July 2019 to 22nd September 2019

Duties and Responsibility

Responsibility was to promote the company efficiency in money transfer.

Provide IT support to the company.

Support to evaluate new hardware and software before deployment

Help to educate staff about Cyber Security

Vulnerability scanning on web application and reporting GRAPHIC COMMUNICATION GROUP LTD

Senior IT Officer

16th February 2009 to 30th October 2018

Duties and Responsibility

Part of the support team responsible for the IT infrastructure, Active Directory users and group manager.

Supporting and monitoring WAN infrastructure.

Creating standard backup policies and taking backup of the server.

Virus Protection maintenance and updating.

Troubleshooting Mac OS and Windows OS, Monitoring the Domain Mail server.

Monitoring and managing the Attendance management system, ERP Oracle EBS support.

Network installation, Network Monitoring, Telephone installation and configuration.

Responsible for creating a new Microsoft outlook account for a new user.

Responsible for sharing network printers.

Preparing minutes and monthly reports for a technology update.

Managing a centralized support helpdesk.

Responsible for cyber security response and IT security issues.

Responsible for the deployment of new hardware and evaluating new software and security risk.

ALISSMA COMMUNICATION SYSTEMS

Business Development Centre

System Administrator

4th January 2009 to 30th December 2015

Duties and Responsibility

Responsible for Installation of windows OS and configuration of computers for network standard.

Configure and troubleshooting desktops, laptops and servers.

Diagnoses and resolves end-user network, local printer problems, PC hardware problems and email, internet, local area network access.

Responsible for installing, setting up, maintaining the network and configuring the peripherals.

Responsible for creating a new Microsoft outlook account for a new user.

Providing technical support for online application.

Continues evaluating existing computer systems and assembles new computers.

Responsible for evaluating new hardware and software deployment against security risk. FORDVILLE CONSULT

Computer Repair, Assembling and Network Installation IT Technician

1st August 2005 to 31st December 2008

Duties and Responsibility

Responsible for diagnoses and resolves end-user network or local printer problems, PC hardware problems and mainframe, email, internet, local area network (LAN) access.

Deliver setup and assists in the configuration of end-user PC desktop hardware, software and peripherals.

Providing one-on-one end-user problem resolution over the phone for user-approved personal computer (PC) software.

Evaluating new hardware and software installations for client. SOMOAH INFORMATION SYSTEM COMPANY

IT Technician

10th January 2001 to 20th June 2004

Duties and Responsibilities

Testing and deployment of topaz accounting

Testing and installation of new computers

Network installation and configuration

ELECTRICITY COMPANY OF GHANA

September 1997 to October 1998

Duties and Responsibility

My role at ECG was national service personnel, worked under, the following units, cable and line unit, the control unit and switchgear unit.

KNOWLEDGE

Knowledge in the following Operating Systems

Windows Server 2016.

Windows Server 2012 R2.

Windows 7, 8 and 10.

Linux.

Mac OX.

Kali Linux.

Ubuntu

Hardware:

Cisco Switches and Routers: confidence in the deployment of cisco devices for a standard network installation and configuration.

Laptops &Workstations: confidence in the installation and configuration of computer devices to meet organization requirement.

Confidence to work on application, database, email, domain and other servers at the back end that manages the organization activities.

Confidence at network cabling termination and installation.

Reliance to work on Cyberoam firewall and other firewall for protecting organization network infrastructure.

Knowledge:

Ethical Hacking: cyberattack and the ability to mitigate the threat and vulnerability at work place. To prevent phishing and other complicated cyberattacks that may cost the organization growth.

Cloud Computing: Software as a service, for example Microsoft 365.

Network Security: that consist of policies, processes and practices adopted to prevent and monitor unauthorized access to computer network.

Information Security Management Systems: defines the controls that an organization requires to implement to ensure confidentiality, integrity and availability to the organization assets against threats and vulnerabilities.

Knowledgeable in IT compliance, Like COBIT, NIST, ISO 27000 to 27001, 27002 and 27005.

.

Areas of Expertise

Desktop Support.

Testing and evaluation of new technology and deployment.

Microsoft and Linux platforms.

User training and support.

Cyber monitoring and analyst for threats and vulnerabilities.

Information gathering for penetration testing.

Cyber security awareness and training.

System and software training

Cyber-attack and defence management

PROJECTS

Network and Software Projects that I have worked on as a team leader, this was between the year 2000 to 2004.

Accra Polytechnic network and software installation project, Kumasi Polytechnic Network and software installation project, Ho Polytechnic network and software installation project, Tamale Polytechnic network and software installation project, Takoradi Polytechnic network and software installation project and Cape Coast Polytechnic network and software installation project. Then I was working with Somoah Information System as an IT Technician. I also carried out some other network, software and computer installation at the following companies, VAT Service Head office, Christian Council of Ghana office, Ghana Education Science Lab, OIC International Tamale Office and Ghana Society for the blind office in Accra just to mention few. The above-mentioned project was successful under my leadership. EDUCATIONAL QUALIFICATIONS

MSc in Cyber Security from University of Central Lancashire Cyprus In the Year 2019 - 2020

MSc in Information Technology from Sikkim Manipal University India In the Year 2013 – 2015

BSc in Computer Science from Regent University of Science and Technology Ghana In the Year 2006 – 2008

Electrical Engineering (EET III) from the University of Mines Ghana In the Year 1996 – 1997

Professional Research, Training and Certification

CISA Certified Information Systems Auditor from Kofi Annan ICT Centre Ghana In the 20th Feb 2016 – 20th Jun 2016

Advanced Software Technology from CMC Training Institute India In the year 1st Jan 2011 - 31st Mar 2011

CCNA Training from IIHT Indian

In the year 3rd Feb 2011 – 31st Mar 2011 (I was in Indian for IT training) Applied Information Technology from Computer Training Institute Advanced Technician Diploma UK

In the year 2003

MEMBERSHIP

1. IEEE MEMBERSHIP

2. ISACA MEMBERSHIP

3. Former Executive member at Graphic Communication Group Ltd (GCGL) Local Union. 4. Former class representative for Cyber Security at University of Central Lancashire (UCLan) Cyprus. For 2019 - 2020

5. Founder and President of Africa Society in University of Central Lancashire (UCLan) Cyprus. For 2019 - 2020

REFEREES

Mr Emmanuel Atta Williams, Head of Department, Takoradi Technical University for Electricals/Electronics Engineering P.O. Box 256 Takoradi-Ghana Email: ado0hb@r.postjobfree.com T. +233********* Mr Alex Rockson, Acting IT Manager,

Graphic Communication Group Ltd Graphic Road Accra Ghana Email: ado0hb@r.postjobfree.com T. +233***-******, +233********* Dr Marios Belk BSc, MSc, PhD Lecturer in Cybersecurity and Data Analytics UCLan Cyprus, 12 - 14 University Avenue, Pyla, 7080 Larnaka, Cyprus Email: ado0hb@r.postjobfree.com T. +357-**-**-**-** F. +357-**-**-**-**

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