Room Operator Control

ACHYUTH GOUD ALLALA

Bur-Dubai, UAE

Mobile:+971*********

*************@*****.***

OBJECTIVE:

To be part of an organization that values professionalism and offer responsibilities and opportunities for mutual growth and benefits.

EXPERIENCE:

August 20/2018 To 2021 - Present SECURE PARKING

CAR PARK ATTENDANT & Customer Service City Walk, Building 1, Dubai, UAE Job Description:

Assists customers regarding payments, lost ticket, not working access cards, and other parking concerns.

Manages all communication with control room operator and parking supervisor and identify all visitors and tenants violating rules and provide warnings to same.

Responsible for collecting payments and ticket validation.

Manages and resolves all customer queries and control traffic at entrance and exists at all times.

Reports any damages, customer's complains and issues to the control room operator.

Ensures compliance to all safety regulations and company policies and inform management in case of violations.

Maintains knowledge on all prices for services and manage all emergency situations.

Provides daily payment and ticket validation report. January 28, 2017 – February 15, 2018 MANI SRI TOURISM SALES CONSULTANT Hyderabad,Telangana-India

Job Description:

Sales of Tourism activities, Visit visa, Visa change, Tour packages, Ticketing, Hotel booking and Reservation.

Determining client needs and suggesting suitable travel packages.

Organizing travels from beginning to end, including tickets, accommodation and transportation.

Supplying travelers with pertinent information and useful travel/holiday materials.

Collect deposits and balances.

Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Handle unforeseen problems and complaints and determine eligibility for money returns.

Create and update electronic records of clients.

Maintain relationships with key persons.

Reach the revenue and profit targets.

April 9, 2015 – May 12, 2016 Aegis Limited Company CUSTOMER SERVICE AND Begumpet,Hyderabad,Telangana,India Office Assistant

Job Description:

Provides knowledgeable answers to customer phone and

e-mail inquiries regarding products on our eBay accounts

(e-Commerce site)

Checks order updates such as change address, cancellations, return and refund requests

Assists customers with after-sales service issues and provides technical support and resolution

Sources new sellable items and prepares detailed written description of products, identify and document manufacturer information, and other pertinent criteria to accurately describe products listed online

Maintains and modifies product listing documentation

Performs admin tasks as required by the management. RECEPTIONIST:

Job Description:

Answer and screen telephone calls, and respond to emails and messages.

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Maintains security and telecommunications system.

Maintains security by following procedures, monitoring logbook, and issuing visitor badges.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Supports continuity among work teams by documenting and communicating actions, irregularities and continuing needs

2011 – 2015: JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY Hyderabad,Telanagana State-India

Electronics & Communication Engineering

Communication Skills

Proficient in Adobe Photoshop

Knowledgeable in Adobe Illustrator Basics

Excellent in MS Application

(Word, Excel, PowerPoint and Outlook)

Can work under pressure

Excellent in Product Listing for various platforms

Knowledgeable in Wordpress

Reliable, Adaptive, Creative, Tech Savvy and Highly Driven

Date of Birth : 21/07/1994

Nationality : Indian

Sex : Male

Status : Single

Languages Known:English,Hindi,Telugu

KEY SKILLS:

EDUCATION:

PERSONAL DATA:

Contact this candidate