Misty Bushong

**** ****** ***., *********, ** *2301 270-***-**** ado052@r.postjobfree.com

Professional Summary

Customer-oriented, highly motivated and dedicated candidate looking to leverage my talents and provide excellent customer service. Highly motivated to develop and advance my skills in Clinical Engineering field while ensuring quality, safe, patient care.

Skills

• Customer service and communication

• Microsoft Excel, Word, Office and Power Point

• Inventory management and documentation

• Assisting my teammates and ability to teach

• Equipment-IV pumps, defibs, 840 ventilators,

• Valley Lab ESUs, infant warmers, vital signs monitors, fluid warmers, Bair Huggers, SCD pumps, Microtemps and fetal heart monitors

Work History

Inventory Auditor, 04/2019 to Current

Menards – Owensboro, KY

• Resolve inventory discrepancies.

• Mentor and coach junior staff members by giving positive feedback and constructive criticism

Assistant Front-End Manager, 10/2017 to 04/2019

Menards – Owensboro, KY

• Managed a team of 40 cashiers

• Fostered customer relations

• Cross-trained new employees by explaining rules, procedures and job responsibilities

• Identified appropriate solutions to minimize problems and while providing effective solutions

• Marketed and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction

• Operated the service desk

• Oversaw accounts Payable

• Provided onsite training for new employees

Cashier, 05/2015 to 11/2016

Menards – Owensboro, KY

• Operated cash register

• Trained new team members in cash register operation, stock procedures and customer service

• Troubleshot and resolved issues with cash registers, card scanners and printers

Home Caregiver, 04/2012 to 04/2015

Family – Lewisburg, KY

• Cleaned and maintained home health equipment including, oxygen concentrator, home ventilator, ResMed Bipap, hospital bed, home IV pump and spo2 analyzer

• Facilitated all physician care appointments and kept family informed of any changes in care

• Maintained and took care of a permanent suprapubic catheter

• Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs

• Worked to improve patient outlook and daily living through compassionate care

• Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes

• Assisted patients transition between beds, wheelchairs and automobiles, while providing consistent and safe mobility support

• Administered all necessary medications as directed by patient’s care plan

• Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes

Cashier, 02/2012 to 04/2013

Walmart – Russellville, KY

• Operated a cash register

• Properly verified customer identification for alcohol or tobacco purchases

• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers

• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency

Education

Associate of Science: Biomedical Equipment, 05/2011

Madisonville Community College - Madisonville, KY

Studied hydraulics, electronics, pneumatics, blue printing, theory and operation of medical equipment along with labs to operate and troubleshoot various equipment.

• Learned to read schematics, manuals and follow manufacturers recommendations for Preventative Maintenance and repairs.

• Volunteered and interned with Trimedx Clinical Engineering team at Saint Thomas Health, Nashville, TN.

• Performed PM's and repairs on various equipment, while developing vendor and customer relations.

• Performed Clinical training in 2011 and learned to navigate and documented tasks in RSQ

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