Package Handler Customer Service

CRYSTAL M RESER

*** ***** *** ****** ********, Kansas 66520

Ph: 785-***-****

*****.*****@*****.***

Professional Summary

Accomplished and energetic manager nd crew trainer, with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include mangment, customer service and p.o.s systems.

Skills

Active Listening English Language

Operation Monitoring Public Safety and Security

Mathematics Reading Comprehension

Speaking Coordination

Monitoring Customer and Personal Service

Time Management Judgment and Decision Making

Social Perceptiveness Operation and Control

Complex Problem Solving Instructing

Learning

Strategies

Management of

Personnel

Resources

Writing Negotiation

Personnel and Human Resources Administration and Management Systems Analysis Clerical

Computers and Electronics Sales and Marketing

Telecommunications Food Production

Experience

package handler

jcsc footlocker corporate services -

Junction city, Kansas

Dec 2017-Feb 2018

Attach identifying tags to containers or mark them with identifying information.

Read work orders or receive oral instructions to determine work assignments or material or equipment needs.

Record numbers of units handled or moved, using daily production sheets or work tickets.

Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.

Sort cargo before loading and unloading.

Pack containers and re-pack damaged containers.

Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.

Maintain equipment storage areas to ensure that inventory is protected. Stack cargo in locations such as transit sheds or in holds of ships as directed, using pallets or cargo boards.

Manager

Mcdonalds - JUNCTION CITY,

Kansas

Feb 2016-Dec 2017

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. Greet guests, escort them to their seats, and present them with menus and wine lists. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Order and purchase equipment and supplies.

Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.

Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.

Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Manager

Jack in the box - Boulder

City, NV

Apr 2013-Dec 2015

Monitor employee and patron activities to ensure liquor regulations are obeyed. Greet guests, escort them to their seats, and present them with menus and wine lists. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

Count money and make bank deposits.

Investigate and resolve complaints regarding food quality, service, or accommodations.

Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.

Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Maintain food and equipment inventories, and keep inventory records. Schedule staff hours and assign duties.

Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Establish standards for personnel performance and customer service. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.

Education

GED

Basic high school -

Henderson, NV

Sep 2001

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