Friendly Receptionist with 5 months background in office settings.
Knowledgeable about security, service and clerical requirements. Takes
on multiple simultaneous tasks with excellent time management abilities
and resourceful approach. Multi-faceted and resourceful front desk
receptionist with expertise in finding solutions to scheduling issues and
resolving customer and team conflict. Seasoned professional with
expertise in handling client communications. Versatile receptionist
offering five months of experience in efficient front desk management.
Successful at prioritizing tasks, maintaining organization and optimizing
workflow. Accustomed to balancing high-volume inquiries.
¢ Professional demeanor * Performance improvement
* Office administration * Organization skills
* Conflict Resolution * Verbal and written communication
* Memorization and Recall _* Sorting and labeling
¢ Mail handling * Time management
* Office management
Receptionist, 11/2020 to Current
La Champagne — Denham Springs, LA
- Answered telephone calls to field inquiries from clients, vendors and
various other callers seeking information.
- Kept reception area clean and neat to give visitors positive first
- Corresponded with clients through email, telephone or postal mail.
«Received and routed business correspondence to correct departments
and staff members.
- Resolved customer problems and complaints.
- Provided clerical support to multiple company employees by copying,
faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided
friendly, knowledgeable assistance.
«Collected, sorted, distributed and sent mail and packages.
- Prepared packages for shipment, pickup and courier services for
prompt delivery to customers.
- Welcomed all customers with friendly greeting, answered general
questions, gathered nature of visit and directed to specific offices.
- Sorted, received and distributed mail correspondence between
departments and personnel.
High School Diploma: 09/2020
James Madison High School - Georgiana, AL