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Front Desk Receptionist

Zachary, LA
October 13, 2021

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Zachary, LA ***** @ 225-***-**** ¢


Friendly Receptionist with 5 months background in office settings.

Knowledgeable about security, service and clerical requirements. Takes

on multiple simultaneous tasks with excellent time management abilities

and resourceful approach. Multi-faceted and resourceful front desk

receptionist with expertise in finding solutions to scheduling issues and

resolving customer and team conflict. Seasoned professional with

expertise in handling client communications. Versatile receptionist

offering five months of experience in efficient front desk management.

Successful at prioritizing tasks, maintaining organization and optimizing

workflow. Accustomed to balancing high-volume inquiries.


¢ Professional demeanor * Performance improvement

* Office administration * Organization skills

* Conflict Resolution * Verbal and written communication

* Memorization and Recall _* Sorting and labeling

¢ Mail handling * Time management

* Office management

Work History

Receptionist, 11/2020 to Current

La Champagne — Denham Springs, LA

- Answered telephone calls to field inquiries from clients, vendors and

various other callers seeking information.

- Kept reception area clean and neat to give visitors positive first


- Corresponded with clients through email, telephone or postal mail.

«Received and routed business correspondence to correct departments

and staff members.

- Resolved customer problems and complaints.

- Provided clerical support to multiple company employees by copying,

faxing and filing documents.

- Greeted incoming visitors and customers professionally and provided

friendly, knowledgeable assistance.

«Collected, sorted, distributed and sent mail and packages.

- Prepared packages for shipment, pickup and courier services for

prompt delivery to customers.

- Welcomed all customers with friendly greeting, answered general

questions, gathered nature of visit and directed to specific offices.

- Sorted, received and distributed mail correspondence between

departments and personnel.


High School Diploma: 09/2020

James Madison High School - Georgiana, AL

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