Independent Author/
Resume:
Teya Heck
Ohio City, OH *****
*********@*****.***
Work Experience
Delivery Driver
DoorDash - Lima, OH
April 2020 to Present
I do this occasionally as needed
Technical Support Representative
FIRST NETWORK GROUP, INC. - Wapakoneta, OH
September 2021 to September 2021
Wireless Sales Expert
OSL Retail Services Inc - Celina, OH
June 2020 to July 2021
I worked on customer service selling sell phones and phone plans for Sprint, Verizon, and AT&T customers. As well as prepaid phones and prepaid phone cards and prepaid phones to customers. This job requires good and fast computer typing as collecting customers information, and efficient listening skills to make sure the customer is satisfied and is happy with the service I provide. Sales experience was required fully here.
Machine Operator/Material Handler
Manpower - Celina, OH
September 2018 to September 2019
I started through the temp agency at The Fremont Company and eventually got hired in on September 15th, 2019. I was on the BBQ line of which I helped out tremendously with my leadership skills and team work mindset.
Eventually they closed down the line and had me running two machines that were the heart of the line and had me helping out on one other line as well whenever their line was down because they relied on me to be fast and efficient. This job required me to do a good amount of math, efficient time management, and good judgment to know when to stop so all the other machines could work properly. I operate the Sen-Pack on line one. For this job I have to be very good at multitasking and I handled it very well.
Sandwich Artist
Subway - Celina, OH
August 2018 to September 2018
Customer Service Cordinator
Marshall's - Celina, OH
September 2017 to August 2018
• Greeted customers
• Resolved customer issues
• Responded to inquiries and issues
• Inventoried spreadsheets
Journalist Intern
BGSU Odyssey - Bowling Green, OH
July 2017 to May 2018
I wrote articles for the BGSU campus online newspaper. My articles would get sent to an editor and then I would work with editor to edit my articles make sure that all of my web design on my articles are ready for publish publish
Lawyers Assistant/ Filer
Job and Family Services - Celina, OH
June 2014 to August 2014
I filed papers from court cases, handled money, customer service, and took care of some errands the lawyer I was assisting to make her job easier and less stressful. Attending court to make sure my boss was organized and ready to take in court. When she was ready and organized, so was I. I worked very closely with families and children to make sure they were as safe as can be.
Education
Creative writing and American sign language Bowling Green State University-Main Campus - Bowling Green, OH August 2017 to June 2018
High school diploma
Parkway High School - Rockford, OH
August 2008 to May 2017
Skills
• Creative Writing
• Journalism
• Web Design
• Typing
• Front desk
• Customer service
• Typing
• Childcare (3 years)
• Food industry (2 years)
• Negotiation (1 year)
• Account management
• Google Docs
• Adobe Illustrator
• Web Development
• Adobe InDesign
• Adobe Creative Suite
• American Sign Language
• Microsoft Publisher
• Windows
• Live chat
• Cleaning
Languages
• American Sign Language - Beginner
Certifications and Licenses
CPR/First Aid
June 2007 to Present
Additional Information
SKILLS
• Serif (Less than 1 year)
• Accounting (Less than 1 year)
• Business Development (1 year)
• Budgeting (Less than 1 year)
• Bookkeeping (Less than 1 year)
• Excel (9 years)
• Event Planning (Less than 1 year)
• Filing (1 year)
• Fax (Less than 1 year)
• Graphic Design (Less than 1 year)
• Management (Less than 1 year)
• Powerpoint (9 years)
• Publisher (9 years)
• Public Speaking (1 year)
• Research (1 year)
• Typing (10+ years)
• Team Building (2 years)
• Video Editing (3 years)
• Word (9 years)
• Web Design (8 years)
• Web Development (1 year)
• Windows (8 years)
• Microsoft Office
• Microsoft Excel
• Microsoft Word
• Communications
• Marketing
• Photography
• retail sales
• Microsoft Powerpoint
• Communication Skills
• American Sign Language
• Journalism
• Creative Writing
• Adobe InDesign
• Childcare (Babysitting/ Child Support agency experience with children)
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