CURRICULUM VITAE
NAME: Loveth Munachi Uzoma
NATIONALITY: Nigerian
EMAIL ADDRESS: ado027@r.postjobfree.com
DATE OF BIRTH: 8th Jan. 1997
SEX: Female
MARITAL STATUS: Single
MOBILE CONTACT: +234**********
LANGUAGE: English (fluent)
ADDRESS: Nigeria
OBJECTIVE:
Seeking a position of waitress in order to offer maximum efforts to accomplish related tasks in an organized manner.
QUALIFICATIONS:
• Very professional attitude
• Ability to work separately and inside a team
• Demonstrated customer service experience
• Fast leaner with an open mind and good communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills
• Ability to follow instruction
• Service-orientated and a team player
• Always find a creative way to say ”YES“ to the guest ACCOMPLISHMENTS:
• 2 times associate of the month award
EXPERIENCE
Flamingo Hotel & Suites, Festac Town
Position: Waitress 2018-2021
Prepare tables for meals, including setting up items such as linens, silverware, and glassware
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Keeps general appearance and maintenance of Restaurant, Bar & Banquet working areas
Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests
Understand shift and reports in the outlet and the POS system
Knowledge of food Hygiene Regulations
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests expectations
Regularly checked on guests to ensure satisfaction with each food course and beverages
Bring wine selections to tables with appropriate glasses, and pour the wines for customers
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee
Position: Waitress 2016-2018
Greeting customers as they arrive and showing them to their table
Giving out menus and taking orders for food and drink
Serving food and drinks
Dealing with bill payments
Making sure tables are clean and tidy.
Serving food and preparing table
Answered questions about menu selections and made recommendations when requested
Follow outlet policies, procedures and service standards
Consistently offer a professional, friendly greeting and engaging service other duties as assigned
Excellent grooming standards
Clean tables or counters after patrons have finished dining.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Stock service areas with supplies such as coffee, food, tableware, and linens. EDUCATIONAL BACKGROUND
IMO STATE COLLEGE
Certificate of secondary education
NEW WORLD ACADEMY
Primary School leaving certificate
SKILLS, INTERESTS AND QUALITIES
• Excellent customer service skills
• An interest in food and drink
CHOICE SUITES HOTEL, IKEJA
• High standards of personal hygiene
• The ability to remain calm under pressure
• An awareness of health and safety issues
• The ability to memorize orders
• Good numeracy skills for dealing with bills and payments
• The ability to work on your own and as part of a team.
• Trained in Liquor, wine and Food service
• Point of sale (POS) and system operation
• Upbeat, friendly, and positive
HOBBIES:
• Making friends
• Reading informative journals
• Travelling
• Sports
REFEREES:
MR KEVIN JUDE
Waitress Manager
FLAMINGO HOTEL
I hereby declare that the above information is true and to the best of my knowledge.