Edward Dalke

Worldwide Trading which became Worldpac. 1985 to 1999, 2000 to 2020

Capitola, CA 95010

ado01y@r.postjobfree.com

+1-714-***-****

From cold calling, referrals and in house leads to create a large sales territory and keep building on it. Parts sales(as well as hands on Tech) specializing in German from the Dealer to Worldwide, then to Worldpac.

Developing relationships for a lifetime with the use of Salesforce and many other computer programs to keep on top of technology management.

Challenging myself to raise the bar and sell more. What you present, what you say, how you conduct business is in my hands and success follows. This was a large scale of selling parts and a take charge approach with a large volume of sales. I have a passion for Dealer Parts.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Inside Sales Account Manager

WORLDPAC Inc - Newark, CA

June 2000 to September 2020

Wholesale foreign( Japanese, German) and domestic OEM and Genuine OE replacement parts. Almost every major OE manufacturer direct part selling to top repair shops and independent parts warehouses. From cold calling, referrals and in house leads to create a large sales territory and keep building on it. Developing relationships for a lifetime with the use of Salesforce and many other computer programs to keep on top of technology management.

Challenging myself to raise the bar and sell more. What you present, what you say, how you conduct business is in my hands and success follows. This was a large scale of selling parts and a take charge approach with a large volume of sales. Journeyman Parts Counter Person/Parts Assistant Manager (many Awards) Dealers* Auto West VW/ BMW/ Chrysler Boardwalk VW/ Jeep Ely Porsche - San Francisco Bay Area, CA July 1971 to June 1988

Sf Bay Area

Dealership Parts Department Working with Techs, phone and front counter/ Tech Counter, to quote, sell, order and manage the parts department. This includes replenishment of inventory and controlling the inventory to maintain what parts are need now, stocking for an on hand supply and returning unused, damaged or warranty parts for credit.

Keeping the department on budget.

Special ordering parts for needed vehicles at the dealer and working with the service department to keep them informed on parts arrival.

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting. All phases of running an automotive dealership parts department. Education

AA in Mathematics, Automotive Technology

Home School - East Bay, CA

July 1979 to September 2020

California State University - Hayward, CA

Skills

• Lead prospecting

• Customer service

• Knowledgeable in [Technology]

• National accounts

• Outbound telephone marketing

• Business development and planning

• Client development

• Self-motivated

• Researched sales leads

• Sales expertise

• Account management

• Cold calling skills

• Sales reporting

• Oral and written communication

• Social Media Management

• Inside Sales

• Digital Marketing

• Presentation Skills

• Salesforce

• Search Engine Optimization (SEO)

• Email Marketing

• CRM Software

• OEM

• Branding

• Analytics

• German

• Customer Relationship Management

• Outside Sales

• B2B Sales

• Market Research

• Public Relations

• Sales Management

• Events Management

• Blogging

• Graphic Design

• Content Creation

• Management

• Mentoring

• Construction

• Pricing

• EMT Experience

• Content Development

• Web Design

Certifications and Licenses

Cerified CPR & AED/ Certified NAUI Scuba Diver w/ Life Saving and Open Sea Rescue

EMT Certification

Assessments

Customer focus & orientation — Highly Proficient

November 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Mechanical knowledge — Expert

January 2021

Understanding and applying mechanical concepts and processes Full results: Expert

Work style: Reliability — Expert

January 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Expert

Sales skills — Highly Proficient

August 2021

Influencing and negotiating with customers

Full results: Highly Proficient

Teamwork: Interpersonal skills — Proficient

February 2021

Responding to challenging team situations at work

Full results: Proficient

Work style: Conscientiousness — Expert

March 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Expert

Outside sales — Highly Proficient

October 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am NAUI Certified/ with Open Sea Rescue/ CPR/AED National Certification as well...The ocean has been my life. Note that my instructors were Bob Hollis and Jeff Armstrong and how fortunate I was to have these two legends inspire me to accomplish my adventures. Thank you,

Edward Dalke

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