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Office Administrator & Receptionist

Johannesburg, Gauteng, South Africa
October 13, 2021

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Names: Zanele Jessica

Surname: Mofokeng

I.D. Number: 731-***-**** 080

Drivers Licence: C1

Residential Address: Unit 19 Grand Rapids

Felstead Road



Cellphone: 076-***-****/ 081-***-****


Educational Background

High School: Rand Tutorial College

Qualification: Grade 12 Certificate

Year Completed: 1994


● Office Administration

Project administration skills, Internship & Learnership Mentoring experience

Learner Support & Management

Intermediate Tender & Proposal Preparation Skills

Report Writing Skills

Computer Literate (Word, Excel, Outlook, PowerPoint (beginner), Internet, Fidelio, Great Plains, HR Focus, CMS) Dropbox, Sage Pastel

Communication Skills

Languages: English, Afrikaans, Zulu, Northern Sotho, Southern Sotho, Setswana, & Xhosa

Attaining objectives through teamwork

Interpersonal Skills

Planning and organizing

Problem Solving and Decision Making

Time Management

Employment History


05 December 2018 – To Date

Contract Position

Virtual Gas Network

Immediate Availability

Office Administrator & Receptionist

● Purchase order creation on Sage Pastel

● Preparation of payment schedules for submission to payroll on a weekly basis

● File management

● Supplier database management

● Preparing & maintaining sales customer files

● Minute Taking

● Assisting sales coordinator with monthly promotional stock taking

● Sales department meetings minute Taking

● Updating contract & renewal spreadsheet

● HR Filing & preparation of new employee files

● Reception duties

● Pulling weekly and monthly reports off the ECONZ system and submitting to relevant managers

● Maintaining proposal templates for various business units

● Any other given duties as and when required

● Opening and management of sales project files

01 July 2018 – 31 July 2018

ST John’s College (Pre Primary - Houghton)

Receptionist – Admin Assistant

Manning the school switchboard

Directing calls to relevant departments

Miscellaneous admin tasks

Managing the filing system

First point of contact for parents and learners

Arranging courier services and parcel collection at reception


06 April 2017 – 31 May 2018

Signa Group (Randburg Campus)

Program Coordinator (Learner Management Division)

Project file Management

Learner orientation/inductions

Learner recruitment & terminations

Leave management & monthly learner tracking reports

Learner Coaching & Mentoring

Ordering and preparation of learner material

Classroom checks & register management

Department Stationery ordering & minute taking

Workplace learner management and placements

Managing learner absorption spreadsheets.

01 December 2015 to 30 March 2016 – Contract Position

Tax Consulting SA / Africorp Recruitment Solutions

Administration Assistant

● Department administration

● Monthly invoicing on behalf of manager

● Diary management

● Preparation of all required documentation for new and existing clients

● Minute Taking

● Reception Duties

● Stationery Ordering

● Travel Arrangements

● Adhoc Administration duties on behalf of Tax Consultants

01st December 2014 – 30th November 2015 (1 Yr Contract Position)

Thinkroom Consulting

Mentor/ Project Administrator – (Microsoft Student to Business Retail Internship)

● CV Screening

● Interviewing & and Reference Checks

● Candidate Selection

● Intern Orientations and general internship administration

● Intern Placements as per client requirements

● Intern monthly visits at their workplaces

● Leave Management

● General administration

● Monthly Report writing regarding intern progress

● Mentoring and Coaching of Interns

● Learner Placements

Employment History Continued

Company: Deloitte Consulting

Period: February 2006 – April 2013

Position: Senior Analyst/ Mentor

Division: Skills Development Solutions Department

Duties & Responsibilities:


Zanele worked for Deloitte Consulting since February 2006 until April 2013. She has acquired great skills within the consulting industry throughout the years. The positions that she has occupied have been very demanding, ranging from project administration on projects such as the Business Trust Project (BPO&O SSF), Agriseta RPL Project Amabele, Step Project, Bank Seta Letsema Project as a Learner Support Officer. The position entailed a lot of liaison between the banks and foreseeing that the learners are given the proper training they deserve. She has also worked on the Fassett, Thusanani Work Readiness Program for graduates as a Mentor. She has the ability to communicate well with both the learners/interns and stakeholders involved in any project. She is capable of working independently and always goes the extra mile.

Jan 2008 – April 2013


Deloitte Consulting: BankSeta Letsema & Kuyasa Projects

Learner Support Officer

Learner induction

Monthly Learner and coach visits – at their respective workplaces (Niche Banks and other banks);

Leave administration

Preparation of monthly reports regarding learner progress and any learner issues to Bank Seta;

Learner placements process.

Providing monthly feedback regarding learner progress at their respective learning institutions

Deloitte Consulting: Fasset Thusanani Work Readiness Project

Learner Support Officer (Mentor)

Mentoring graduates on the learnership

Providing learners with guidelines on job-seeking strategies and office etiquette;

Monthly reporting on learner progress.

Learner Monthly visits

Learner workplace placements

July 2007 – November 2007

Deloitte Consulting: Department of Public Administration SA – (Government Performance Project)

Project Administrator

Securing appointments with municipal officials on behalf of the field workers for research purposes;

Project administration and finance;

Report writing on behalf of the project director;

Travel arrangements on behalf of the project team;

Managing field workers and project researchers;

April 2007- June 2007

Nicola-J Advertising and Promotions

Marketing Coordinator

Assisting account executives with any given duties;

Arranging venues and meetings on behalf of the company and clients;

Product sourcing and procurement;

Travel arrangements and administration duties.

September 2006- March 2007

Deloitte Consulting: Various Projects (Business Trust Project (BPO&O SSF), Agriseta RPL Project Amabele, Step Project)

Project Administrator

Assisting project managers with any ad-hoc project duties;

Arranging venues and meeting on behalf of the project team;

Learner Assessments and Project Administration;

Conducting Interviews for learnerships;

SDS department administration (i.e. ordering stationery) and co-ordinating events (i.e. team buildings and department meetings).

January 2006 – August 2006

Nia Consulting (on behalf of Deloitte Consulting)

Project Administrator

Assisting project manager and coordinators with ad-hoc project duties;

Arranging venues and meetings on behalf of the industry body & stakeholders;

Research and diary management on behalf of the project manager;

Travel arrangements and department administration.

Other Experience continued:

February 1995 – February 2000

Sun International Head Office (Central Reservations & Foreign International Traveler Department)

Reservations Agent

Hotel reservations on behalf all SI hotels;

Golfing & other events arrangements;

(Foreign International Traveller) reservations;

Foreign exchange arrangements on behalf of clients;

March 2000- February 2002

Sun International Head Office (Sales & Marketing Department)

Data Production Facilitator

Database management;

Data mining on behalf of SI hotels;

Managing the (Most Valued Guests) database;

SI Hotels Staff Facilitation and training on CMS, Great- Plains and Fidelio systems.

March 2002 – May 2002

E-centric Call Centre

Call-Centre Agent

Conducting telephonic surveys on behalf of SAA;

Flight reservations;

Handling client queries on behalf of SAA.

June 2002 – December 2002

SGS South Africa

Administration Assistant

Agricultural product assessments prior to shipment to –

Various countries;

Product Certification ie agricultural, perishables and non -

Perishable goods;

General administration duties;

Arranging field workers for client product assessments and verifications;

Issuing and of printing of certificates after verifications.

February 2003 – June 2003

(Contract Position)

Air Traffic and Navigation Services

HR Administrator

Manning the HR department queries;

Parcel + Documents shipment arrangements;

HR Administration;

Preparation of employment contracts;

Conducting exit interviews;

Handling staff medical aid queries;

Preparation of relevant documents for payroll;

HR filling and preparing monthly reports on behalf of the HR manager.

August 2003 – September 2003

(Contract Position)

Air Traffic and Navigation Services

Assistant to Recruitment Manager

Preparing interview packs;

Conducting interviews;

Candidate sourcing

Preparing reports on behalf of the recruitment manager;

Conducting candidate assessments;

General human resources i.e. preparing employment contracts for new employees and arranging exit interviews. HR day to day filing, Preparing employee medical aid files.

October 2003 – November 2004

(Contract Position)

Personal Assistant – Marketing Department

Minute taking and meeting arrangements;

Coordinating company events plus golf days;

Sourcing out corporate gifts on behalf of the company;

Administration duties plus departmental monthly reports.

December 2004 – June 2005

Schering Plough Pharmaceuticals


Reception duties;

Manning incoming and outgoing calls;

Assisting HR department with any given duties;

HR filling and administration.

July 2005 – November 2005

(Contract Position)

Travel & Corporate Events Coordinator

Travel arrangements on behalf of the company;

Company corporate events coordination;

Ad-hoc admin duties

Corporate Gifting

Contactable References

Mrs Amanda Gaines

HR Manager (Virtual Gas Network)

Contact Number: 011-***-****/071***-****


Mr Wayne Williams

Sales & Markerting Snr Manager (Virtual Gas Network)

Contact Number: 011-***-****/064-*******


Miss. Puleng Ramosehlane

ETQA Manager (Signa Group)

Contact Number: 086124668/ 076-*******


Mr. Walter Mogapi

SHeQ & Technical Manager (Virtual Gas Network)

Contact Number: 082*******


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