Wafa J. Nijmeddin, PsyD OD, R.O.D.C.

**** *. ** *** ***, Fresno, CA 93723

E-mail: adnzu9@r.postjobfree.com

Telephone: 530-***-****

PROFILE

As an educator and consultant for the past 25 years, I bring practical solutions and applications that result in positive outcomes to organizational challenges in the following areas:

Performance Management Systems

Supervisory and New Leaders Development

Conflict Resolution

Contract Negotiations

Cross Cultural Communication

Perspectives on Diversity, Sensitivity & Change

Lean Process Improvement

Change Management

Leadership Development

Staff Development/Training

Organizational Management & Change

Excellent knowledge of Federal and State Social Services Programs

Workforce Planning and Development

Strategic Planning

Labor and Employment Laws

Civil Rights/Discrimination

Sexual Harassment Prevention

Organizational Behavior

Organizational Development

Executive Coaching

Public Relations

Succession Planning

Emotional Intelligence

Workplace Automation

Customer Service Excellence

State of CA HR Regulations

RELEVANT EMPLOYMENT HISTORY

Consultant/Trainer/Grant Writer, CPS Human Resource Services 2007 - Present

Instructor/Consultant, UC Davis Extension, Center for Human Services, Common Grounds and the Hubert Humphrey Fellows Executive Program (Academic Accreditation Program) 2004 – Present.

Trainer/Central California Training Academy at California State University, Fresno 2010 – Present.

Principal Staff Analyst/Staff Development Division and Translation Services Division, Fresno County Human Services System June 1999 to June 2005.

Program Manager, Compliance Officer, Grant Writer, Facilitator/Presenter at the Private Industry Council in Fresno CA1995 to 1999.

CONSULTING / PROFESSIONAL EXPERIENCE

Professional Educator/Consultant specializing in human resources and performance management, strategic planning, succession planning, organizational development and leadership programs. Currently, Dr. Nijmeddin is facilitating the Mandatory State Basic Supervisory programs to all State Departments. Management programs include design customization of curricula in multidisciplinary subject areas such as performance management, process improvement (Lean Processes), cross-cultural communication, conflict resolution and leadership and management programs. Lead consultant and program design and delivery for the AB 60 mandate for undocumented California Drivers. In conjunction with the city of Seattle Department of Human Resources and CPS, designed a three- and delivered a three-day program on performance management systems for internal and external stakeholders (385 participants). The Kellogg’s Logic Model was used to help managers identify organizational resources, develop appropriate activities and implement short-term, mid-term and long-term outcomes that result in long term positive impacts within the communities served by all municipalities. In addition, designed and delivered several customized trainings for multiple departments in the State of California and responded to several Requests for Proposals (RFPs).

Professional trainer/consultant/coach providing one-on-one coaching, training and consulting services for executive management and line staff with the automation of the State of California CalWORKS Welfare Information Network (CalWIN) database system. Consulting services include providing recommendations to Counties Officials on efficient business practice, policies and procedures that support regulations and technological changes in the workplace.

Directed and managed training programs for a workforce in excess of 3500 employees. Strategically designed, planned and executed a division that streamlined the processes and improved staff development utilization of resources. Coordinated and restructured all activities and development of the Staff Development and Translation Services Division serving five Fresno County departments. The Departments included: Health Services, Adult Mental Health, Child Welfare, Social Services and Personnel Administration. Redesigned training programs for all levels of job classifications at the County Human Services System. Worked diligently to achieve all stakeholders buy-in by inclusion of department heads, using Lean processes, developing policies, and maximizing resources by improving attendance from 69% before implementation of new process to 89% after implementation. Completely revamped the process of staff development in all five departments. Achieved 100% attendance for the procurement process, design and implementation of the Health Information Privacy and Portability ACT (HIPPA) training mandate.

Directed and managed the Translation Services program serving over 50 contracted vendors to ensure quality services to Limited English Proficient (LEP) consumers living in the Fresno County area with a population of over 850,000 at the time. Duties included strategic planning; budget analysis, organizational design, creating job specifications, conducting time studies, developing training needs assessments (TNAs) developing and recommending policies and operational guides, allocation of salaries and positions, and developing Board Agenda Items and Board Briefing Reports.

Directed and managed federally funded training programs and secured federal grants to assist under-employed and dislocated workers obtain employment in Fresno County. Designed, developed and supervised eight (8) federally funded employment programs through the Workforce Investment Act.

EDUCATION

PsyD O.D., Doctorate in Psychology of Organization Development, Alliant International University, Fresno, CA. 4.00 GPA.

Registered Organization Development Consultant RODC (Organizational Development Institute)

MA Organizational Management, University of Phoenix, Fresno, CA. 3.98 GPA

BA Psychology, California State University, Fresno, CA. 3.6 GPA

PRESENTATIONS/RESEARCH/PUBLICATIONS

Managing-up, Challenging the Process and Moving Forward white paper for CPS – 2017.

Researched and delivered the Mandated Supervisory and Management certificated program for the California State Department of Human Resources (CalHR). CPS was awarded the contract with over $2.5 million in 2015.

Co-authored and delivered the Department of Toxic Substance Control (DTCS) Performance Management and Supervisory Program. 2013-2014.

Designed, developed and delivered the Kellogg’s Performance Management System for the City of Seattle, Washington 2011-2012.

Researched, designed and implemented an eight (8) day program for the County of Alameda Human Resources Center 2008. Program projects were awarded by the Board of Supervisors after participants presentations were delivered on graduation of the program. The Auditor Department and the Emergency Services Management Department both received funding for their projects 2009.

Research Project for Dissertation – Assessing Governance Effectiveness: A Model for Evaluating Governing Boards’ Performance in Non-profit and Public-Sector Organizations 2007.

Research and Presentation on Promoting Equality and Compassion Everywhere (PEACE)

The role of the organizational development practitioner as a “Peace Ambassador”, presented at the 25th world congress in Cyprus – Middle East 2005.

Researched and designed a multi-tiered supervisory and management program in conjunction with the UC Davis Center for Human Services and Cooperative Personnel Human Resources Services.

Assisted in the design and implementation of a Train-the-Trainer seven (7) day course in conjunction with The Center for Human Services at UC Davis Extension.

Management Development Program – County of Alameda Human Resources Services Training and Conference Center–Workforce Planning and Development Program, Alameda, California

Team Consulting for the UC Davis Executive Leadership Program (COLE)

CERTIFICATIONS AND AWARDS

Excellence in Public Service Award 2017 CPS. Numerous other awards based on participants ratings of instructional delivery (2007-2017).

Excellence in Teaching and Outstanding Service Award, UC Davis 2010

Certified in Myers Briggs Testing Instrument (MBTI), GS Consultants Group

Certified Diversity Trainer, Society for Human Resources Management (SHRM)

Certified Trainer, Center for Human Services, UC Davis

Certified CASAS and TABE (Test of Adult Basic Education) Administrator

SELECTED CLIENTS

City of Seattle (all municipalities)

Prison Industry Authority

California Franchise Tax Board

California Department of Transportation

California Department of Veterans Affairs

State Compensation Insurance Funds

Calaveras County Health & Human Services

Sacramento Public Library

State Mental Health Correctional Hospital

Oakland Housing Authority

Department of Corrections

Department of Toxic Substance Control

Fresno State Training Academy

Humboldt & Trinity County Health and Human Services

Alameda County Training & Conference Center

California Department of Motor Vehicles

San Luis Obispo Health & Human Services

Kern County Health and Human Services

Fresno County Big-Fair Grounds

California Department of General Services

State of CA Covered California

Department of Corrections & Rehabilitation

Department of Healthcare Services

Department of California Lottery

VOLUNTEER WORK & COMMITTEES (Recent)

2005-2018

Organizational Development Institute - Member

2008-2012

ICCF -Islamic Cultural Center of Fresno - Member

2000-2005

National Staff Development Training Association - Member

2004-2005

Fresno Police Department Citizen’s Academy – Volunteer

2004-2005

Fresno Regional Foundation Non-profit Advancement Center - Volunteer.

2004-2005

Central California Organizational Development Network - Member.

2004-2005

WASC Human Resources committee at Alliant International University – Member

2000-2004

Greater Fresno Area Chamber of Commerce Education Committee - Chairperson.

REFRENCES

Available Upon Request

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