Sr. Finance Processing Associate

Rashmi Bhandari

Aurora, CO, 571-***-****, *******@*****.***, https://www.linkedin.com/in/rashmibhandari20/

OBJECTIVE

Empathetic, customer-centric designer with an eye for engaging and efficient human-computer interactions is seeking an entry level position on a UX team.

SKILLS SUMMARY:

Google certification in UX Design (User experience, UX research, wireframe, prototype, User experience design -UXD, Usability testing, Mockups, Figma, Adobe XD)

Google certification in digital marketing, social media, and SEO analytics

UX tools Figma and Sketch

UI tools HTML, CSS, browser dev tools Chrome and Firefox

Data analysis using MS Excel

EDUCATION and CERTIFICATIONS:

Certificate - UX Design by Google on Coursera (2021)

Certificate - Digital Marketing by Google on Udacity - 2017 2018

Microsoft Office Specialist Excel 2016

A.A.S Degree, Biotechnology - Community College of Aurora, Colorado - 2008 - 2010

B.A. Arts (Sociology) - University of Bombay, India - 1994 - 1997

ACCOMPLISHMENTS and INTERESTS:

Personal Blog https://blendedideas.com

Certified Instructor for Reb3L High Intensity Dance Fitness and Toning

Certified Instructor for BollyX Dance Fitness

Certified Instructor for Barre Above, Barre & Pilates

WORK HISTORY:

Sr. Processing Associate, Invesco May 2019 - July 2019

Coordinate and support new business process implementation for mutual fund services

Use the DST systems platform for managing accounts - AWD, Smart-Desk, Service Center Desktop

Support high net worth and business clients with transfers, exchanges, redemptions,

new accounts

Negotiate transaction terms and legal documentation required for processing

Coordinate and implement due diligence for potential transactions

Research, support the team, and assist customers in all phases of transaction advisory and execution

Develop and maintain relationships with leadership team from initial stage to deal closing

Sr. Processing Associate, Oppenheimer Funds July 2018 - April 2019

Manage client relationships by being a trusted point of contact online and on the phone

Diligent and accurate preparation of client documents related to mutual fund transactions

Negotiate and process error-free client redemptions and transactions in a high-volume environment

Identify and resolve issues that prevent the timely processing of client mutual fund transactions

Utilize IT accounting systems, group and legal processing systems and records databases daily

Work as user acceptance tester and business analyst on software features and upgrades

Meet or exceed department quality, time management and productivity expectations every quarter

Retail Advisor, H&M Sept 2013 - Sept 2014

Collaborate, organize retail merchandise, and visual designs for new stores grand opening

Provide exceptional and responsive customer service - answer questions, focus and act on feedback, provide product knowledge and help with point-of-sale transactions

Change visual designs for window displays to attract customers and create space for new merchandise

Adapt to long and flexible business hours during the stores busy holiday season

Teacher Assistant, Pine Ridge Elementary School July 2011 - May 2012

Interact with students throughout the day and assisted with group and individual learning sessions by reading stories and assisting in craft activities

Demonstrate ability to communicate to students and parents in a positive manner

Prepare instructional materials and classroom displays

Conduct supportive and clerical tasks by keeping money accounts and list of volunteered items by parents

Reinforce and follow-up on learning activities

Sales Advisor, Lord & Taylor Jan 2004 - May 2004

Process transactions each day in a timely manner, counted cash drawers, and made deposits. Provided exceptional customer service throughout shopping and purchasing experience.

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