CURRICULUM VITAE

PRIYANSHU MUKHERJEE

**, *.*. ********* ****,

“Satabdi” Complex, Flat No.-B/4,

2nd Floor, Block – II,

Kolkata – 700090,

Baranagar, Tobin Road, Contact No. : 898*******

North 24 Parganas Email ID

Skype id

: adnzo1@r.postjobfree.com

: priyanshu.mukherjee1

OBJECTIVES:

To work for the service industries and to achieve professional growth and success while doing so with the belief that my growth lies in the growth of the organization I am associated with. PROFESSIONAL EXPERIENCE:

Worked with Concentrix Daksh India Services Pvt Ltd formerly known as IBM Daksh as Band 4 Sr Representative Operations for an American insurance company from 19th of March 2015 to 1st of June 2021.

Role: 1) Looking for the annuity process. Payment posting for single and group sub pays. 2) Giving support to the junior processor in solving there queries. 3) Preparing the ops call deck for my LOB as well as for other LOB's also.

Worked with Aegis Bpo as a Sr. Customer Care Executive from September 15, 2014, to April 6, 2015 for the Vodafone Platinum process.

Worked in Navigators Software Pvt Ltd as Front Office cum Admin Executive from 12/04/2013 to 29/5/2014.

Role: 1) Receive, direct and relay telephone calls/messages. 2) Supervise the house keeping staffs and peons. Monitoring with office cleanliness. Do keep the track record of all the housekeeping materials and the cleaning agents. 3) Travel arrangements if required- hotel booking, ticketing, car booking. 4) Dealing with all vendors (viz. carpenter, plumber, electrician, security, building maintenance, AC, travel agent)

5) Re-direct the mail to concerned department.

6) Assist in the planning and preparation of meetings, conferences and conference telephone calls 7) Greet, assist and/or direct visitors. Make preparation for guest visits (coffee, snacks) meetings. 8) Maintain an adequate inventory of office supplies/ cleaning supplies. 9) Respond to public enquiries (recruitment, vendors etc). 10) Coordinate the repair and maintenance of office equipment. 11) Maintaining of the attendance of the house keeping staffs and the peons. 12) In-charge of drinking water supply for office. 13) Keeping tracks records of the bills and couriers etc in a register.

Worked in Score Information Technologies Ltd as a Front Office Executive from 6/8/12 to 19/3/13.

Role: 1) Receiving and transferring of the calls to the respective department. Operating the EPABX, Fax and Photocopying machine.

2) Dispatching of the courier items.

3) Looking after the store of stationery items and keeping track records of the items. Maintaining the inventory of the house keeping materials. Monitoring the work the of house keeping personnel. Scanning and filling up of the documents for the HR and accounts department.

4) Conducting the interview procedures.

5) Taking care of the visitors coming in the office. 6) Taking attendance of staffs.

7) Doing data entry jobs of customers details in excel sheet.

Worked in Space Circle Clubs and Resorts as a Guest Relation Executive. Joining date 21/01/2011 to 30/06/2012.

Role: 1) Interacting with the members and guests and solving all their queries. Smooth in handling the Matrix Club Systems.

2) Taking reservations and allocating of rooms.

3) Preparing the room status report.

4) Handling the EPABX machine, attending the phone calls, petty cash. 5) Coordinating with the sports department and with the F&B department and also with the House-keeping department. Making bills for packages. 6) Looks after the lobby area to ensure for smooth running of the operation.

Done 3 months puja project with SONY INDIA Pvt Ltd from 7th September to 7th November 2010 in Multi Channel North (Sinthimore). Role: My role is to help the senior ISD in selling of the SONY Lcds and Cyber Shot in the counter.

Looking after the products in the go-down.

Promote selling of SONY products from the rival companies i.e. L.G and Samsung.

Worked as Casual Trainee in Taj Bengal and ITC Sonar Bangla. PROFESSIONAL QUALIFICATION:

Done 3 years Diploma in Hotel Management & Catering Technology from Assembly of Christ Academy (ACA) and placed in 2nd Division, secure 51.73%, under Rajasthan Vidyapith University (RAJASTHAN).

ACADEMIC QUALIFICATION:

Year of Passing Board Name of

Exams

School /

College

Percentage

2004-2007 R V U 3yrs Diploma in

HM

Assembly of

Christ Academy 52%

2001 W.B.C.H.S.E

.

H.S. K.B.H.S. 44.1%

1999 W.B.B.S.E. Madhyamik K.B.H.S. 64%

COMPUTER KNOWLEDGE:

Basic of Computer i.e. MS-Office (MS-Word, Excel, Internet) from KIDS COMPUTER EDUCATION.

ACHIEVEMENT:

Played Cricket for INTERNATIONAL CLUB 2nd DIVISION under C.A.B. for two years. PERSONAL INFORMATION

• NAME : PRIYANSHU MUKHERJEE.

• FATHER’S NAME : Lt. Patit Paban Mukherjee.

• MOTHER’S NAME : Sikha Mukherjee.

• DATE OF BIRTH : 28.01.1982.

• HEIGHT : 176 Cm.

• WEIGHT : 90 Kg.

• MARITAL STATUS: Married.

I do hereby declare that all the information’s given above are true. Date:

PRIYANSHU MUKHERJEE

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