A-***m Jagdamba Nagar
Behind Heerapura Power House Ajmer Road
Jaipur- 302021 (Raj.)
Mobile : 882-***-****
E-mail : johnysingh800@@gmail.com
To be associated with an organization where, I would learn to improve my skills and knowledge and contribute towards the organization's mission and get recognized.
Genpact (October 2014 Process - May 2018) Associate
• Handling Back Office Operations mainly into saving account opening
• Adhering to KYC norms and client policies to process the same
• Review of documents supplied by field managers
• Ensuring a strong process check to avoid any near miss / potential error
• Monitoring transactions & reporting suspicious activity if any.
• Generating daily report on statistics of account opening / rejection.
• Ensuring a quick closure of the account opening process with adherence to policies and KYC norms to serve the client with quality & timeliness
• Updating SOP's immediately with an update from onshore
• Furthermore, identify and escalate any suspicious or unusual matters to AML & Line of Business Compliance for further investigation. Metlife (May 2018 Process - Present) Senior Associate.
• Handling Back Office Operations where updating Insurance Information.
• Managed the main live queues from which we get the production in our team and allocate in team members.
• Sending reports related Morning status and team capacity
• Sending Letters to Clients for missing and incomplete information and collects details from internal and external sources to prevent the AML and compliance
• Also Part of a New Project where reviewing and validating particular Group or Firm’ customers insurance policies, check and resolve claim related issue
• Handling or review quality checking in quality team (QCR) and sending all the data’s regarding errors and team accuracy.
Qualification University / Board Year
Secondary Board of Secondary Education,
Board of Secondary Education,
Rajsthan University 2012
M.Com. ( EAFM) Rajsthan University 2014
• A committed coordinator, planner and organizer who believe in the Team work and is hardworking, works easily in challenging environments.
• Good at negotiation and relationship building.
Father's Name : Sh. Indraj Singh
Date of Birth : 22nd Apr. 1992
Nationality : Indian
Marital Status : Married
I hereby declare that the information provided above is true to the best of my knowledge and believe belief.
Place (JOHNY SINGH)