Service Consultant Technician

C

James Coash

530-***-****

adnzlo@r.postjobfree.com

Cedar City, UT 84721

EXPERIENCE

Service Technician

Cedar City, UT

Leon's Alignments/ Dec 2020 to Jul 2021

Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.

Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Assistant Store Manager

Cedar City, UT

Big O Tires/ Mar 2014 to Sep 2020

Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.

Built proactive and productive relationships with business agents to maintain operational efficiency.

Assisted customers, answered questions and resolved problems for stellar customer service.

Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.

Tech "A"

Chico, CA

Pep Boys/ Nov 2012 to Sep 2014

Advised in recommended repairs of vehicles to advisors, and customers. Performed in depth suspension inspections, aligned vehicles, & road tested vehicles to confirm accuracy on vehicles.

Performed complex diagnostics on vehicles, & performed a wide variety of repairs on all makes and models of vehicles.

Service Advisor/Mechanic

Chico, CA

Midas Muffler/ Feb 2005 to Aug 2012

Oversaw daily operations from open to close.

Built work orders off of other techs recommendations & inspections, & relayed info to customers.

Kept customer satisfaction at the highest level possible, while keeping up shop moral. Performed maintenance inspections on all equipment, and EDUCATION AND TRAINING

High School Diploma

ASE Certifications Jun 1999

Chico, CA

I have my ASE certification in Brakes, steering & suspension, exhaust, under car specialist, also certified as a service consultant.

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