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Care Associate Customer

Location:
Kolkata, West Bengal, India
Salary:
300 kD
Posted:
July 31, 2021

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Resume:

HASIB KHAN

M*B NO 084********/083******** adnzjk@r.postjobfree.com

Assignments to head a Profit Centre & handling responsibilities pertaining to Sales, Business Development, New Market Development, New Initiatives, Corporate sales marketing with a leading organization

PROFESSIONAL EXPERINCE

Future group(Pantaloon Retail ltd)

worked with pantaloon for one years as a customer care associate in year 2004 March to May 2005.

Shopper’ stop ltd Worked for Shopper’stop as a (cca&cashier) customer care associate in year 2006 June to 2008 july.

OsimIndia A Division of paramount Surgimed ltd. working with a luxury life style brand as ( Store manager) & In-charge of

Road show Promotion.2008 to 2010.

MOBEL FURNITURE working as Store Manager 2010 Now As Operating Operation Manager till Date.

ORGANISATION EXPERINCE

KEY RESPONSIBILITIES.

Handling customer grievances & redressing

Sale target break up and sale monitoring

Deciding day wise sale target and tracking the achievement.

Deciding steps to be taken at the store level for achievement of target.

INVENTORY HANDLING.

Maintaining required level of inventory at all the time.

Reorder for stocks

Calculation of category contribution and maintaining that stock level.

Identifying fast and slow moving stocks on weekly basis and take necessary.

STAFF HANDLING.

Identifying training needs of staff for smooth operation.

Staff roaster &scheduling for specific tasks

Maintaining staff motivational level by recognition & reward thus lowering

Attrition level.

MAKING REPORTS.

Daily sale report

Cash & card report

Inward &outward report

Way bill tracking report

Petty cash report.

Reducing operational cost without compromising excellent standard in store.

LANGUAGE KNOWN

ENGLISH HINDI URDU BENGOLI

AREA OF EXPERTISE

Business Development

Analyse business potential, conceptualise & execute

Strategies to drive sales,augment turnover and achieve desired targets.

Monitor competitor activities and devise effective counter measures.

Identify, qualify and pursue business opportunities through market surveys

and mapping as per targeted plans as well as through lead generation.

Develop and implement Marketing Plans with focus on planning for

advertisements and other Promotional activities.

New Market Development

Identify new market segments and tap profitable business opportunities.

Evolve market segmentation & penetration strategies to achieve product wise targets.

New Initiatives

Evaluate feasibility for the execution of new site projects; developing plans & for

the same in sync with project budgets.

List down the resource needs for the new set up; sourcing vendors for

acquiring books and other resources needed for the new set up.

Co-ordinate with internal and external departments to acquire sanctions to ensure smooth flow of operations.

Team Management

Manage the gamut of tasks including manpower planning, recruitment,

induction and training of Sales Teams, both In-house and at Channel Partners’ end.

Create an environment that sustains and encourage high performance; motivate teams in

optimising their contribution levels.

ACADEMIA

12th passed from SUREINDER NATH COLLEGE in year 1997

BA 1st year

IT SKILLS

MS WORD, MS OFFICE, EXCEL SHEET, INTRENET, KD MAX

PERSONAL DETAIL

DATE OF BIRTH 27TH January 1986

140#1stmain 5thcross rajappa building near navaragrah Temple siddhapura white field Bangalore 560037

PREFERRED LOCATION Bangalore

MARITAL STATUS MARRIED

SALARY GETTING 5.40 lacs per Annum.

HASIB KHAN



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