Grocery Manager Black Hills

PAMELA SCOTT

Spring Creek, NV ***** @ 775-***-**** @ **************@*****.***

PROFESSIONAL SUMMARY

e Experienced General merchandise manager with over 15 years of experience in merchandising . Excellent

reputation for resolving problems and improving customer satisfaction. Strengths in merchandising and

customer service.

Reliable employee seeking work. Offering excellent communication and good judgment.

Ambitious, career-focused jobseeker, anxious to obtain an entry-level Job position to help launch career while

achieving company goals.

SKILLS

e@ Merchandising e Customer Service

e Self management e Microsoft Office basic skills

e Excellent work ethic e Basic Computer skills

Work History

General Merchandise Manager, 09/2007 to Current

Khoury's Market Place — Spring Creek, NV

e Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

e Walked through department multiple times each shift to evaluate and correct issues such as cleaning and

stock replenishment needs.

e Created and led sales promotions and advertising strategies to boost profits and bring in new customers.

e Carried out day-day-day duties accurately and efficiently.

e Worked with customers to understand needs and provide excellent service.

e Developed and implemented performance improvement strategies and plans to promote continuous

improvement.

e Marked-down clearance items and relocated merchandise to proper store areas.

e Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing

new procedures.

Job Foreman, 09/2005 to 01/2006

Parsons Evergreen — Rapid City, SD

e Meticulously tracked all parts and equipment used on each job site.

e Maintained zero site accidents and lost work days

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