CURRICULUM VITAE OF PIYAL KHEDAN

PERSONAL INFORM ATION:

FULL NAME : Piyal Khedan

DATE OF BIRTH : 18/05/1995

GENDER : Female

RACE : Indian

ADDRESS : ** ********* ******, ********* – Verulam, 4339

POSTAL ADDRESS : Same as above

LANGUAGES : English and Afrikaans (Can speak and write) CONTACT DETAILS:

EMAIL : adnz2s@r.postjobfree.com

CELL NUMBER : 061*******

ALTERNATE CELL NUMBER : 078*******

EDUCATION (MOST RECENT):

HIGH SCHOOL : Mountview Secondary School - (Grades 8-12)

HIGHEST GRADE PASSED : Grade 12- Passed with an Admission to a Bachelors

Degree and obtained 5 distinctions.

PRIMARY SCHOOL : Mounthaven Primary School (Head girl in Grade 7 and earned the Good Fellowship Award).

I am also academically interested in studying Teaching and pursuing a career in that field in future.

SUBJECTS IN HIGH SCHOOL:

•English

•Afrikaans

•Mathematics Literacy

•Business Studies

•Computer Application Technology

•Geography

•Life Orientation

EMPLOYMENT HISTORY:

COMPANY : CCI Call Centres Umhlanga. POSITION : Call Centre Advisor in customer service and retentions. Also was a Customer Service and Retentions advisor for a United Kingdom Campaign. DURATION : 06/01/2014 - 03/07/2016. CONTACT DETAILS : Team Manager (Devesh) 078-***-****.

COMPANY : Telkom Mobile for Rewards Company - Umhlanga. POSITION : Sales Agent DURATION : 04/07/2016 till 08/03/2019. CONTACT DETAILS : (031-***-****

COMPANY : TalkSure - Umhlanga. POSITION: Gap Cover Sales Agent for 1 year, Lead Generation agent for 1 year,

Motor Warranty Sales Agent - Presently. DURATION : 27/03/2019- Present. CONTACT DETAILS : (031-***-****

LEADERSHIP ROLES:

Student Leader in Grade 12

Member of the Geography Society Club at Mount View Secondary

Head girl in Mount Haven Primary school

Received the Business Studies Award thrice at high school

Top customer service advisor at CCI

Won a Top Sales Agent Award at Rewardsco

Best Newcomer 2019 at Talksure

Agent of the Year 2020 at Talksure

The above roles have granted me the opportunity to acquire a number of skillsets over the years. These include great telephone etiquette, effective problem-solving techniques and the ability to work well with others. I believe that growth comes from a positive mindset and the perseverance to never give up.

People often describe me as responsible, confident and highly ambitious and I myself believe that my ability to remain self-motivated is what drives me to do my best. I have humbled myself to always be willing to learn in an effort to improve myself and overcome any challenges. My strongest quality is being able to work well under pressure.

I am skilled in Microsoft Office (Word, Excel, PowerPoint) and I am sufficiently computer literate. I enjoy teamwork and helping others. I am vastly experienced in sales, customer service, lead generation and retentions, both in international and local campaigns. I also believe that having this experience and proven skillset will open doors into administration and secretarial positions for me.